iCanvas Reviews 

57,888
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,369 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stunning appearance of the artwork, often noting products look even better in person with vibrant colors and clear photographic detail. Many appreciate the wide selection of unique art and available sizes, finding the ordering process easy. People also highlight excellent customer service, describing staff as helpful and responsive. However, some customers noted concerns about product quality, including unfinished frames, loose canvases, or prints with debris, and items arriving damaged due to delivery mishandling or insufficient packaging. A few people also found the provided hanging methods inadequate, and some reviewers were dissatisfied with customer service, mentioning being advised to fix damaged products themselves.

What people talk about most

Product

People report positive experiences with product quality, often praising the high quality of canvas art,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of the canvas art and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and timely arrival of their... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and the wide selection of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience exceptional! Very pleased with my picture. Once again my picture was excellently packaged. Waiting to hang up. I haft to once again give praise to Joshua customer service. He has a sp... See more

Company replied

Rated 5 out of 5 stars

This company offers an array of art work that is very unique and tasteful compared to other on line like companies. What impressed me the most was the communication. After sending an email with an i... See more

Company replied

Rated 5 out of 5 stars

I recently took my first train trip to the Rockies and New Mexico. Because I’m a dork with a point and shoot camera I did not get a good picture. I wanted a good print of New Mexico so I started searc... See more

Rated 5 out of 5 stars

This is only Place my husband really likes to order framed pictures for our house. With your sales I find it very reasonable. Our picture came and it didn't really lose Color because it was so big. So... See more

Company replied



Company details

  1. Decoration and Interior Design Store
  2. Art Supply Store
  3. Furniture Store
  4. Home Goods Store

Written by the company

iCanvas specializes in canvas art, framed paper prints, acrylic, and metal wall decor. They work with both classic and contemporary artists, aiming to provide high-quality artwork at affordable prices and enhance the art purchasing experience for their customers. iCanvas, Art That Gets Your Heart. Email: Support@icanvas.com


Contact info

Art That Gets Your Heart.

Licensed artists featured on quality prints at iCanvas.com

4.7

Excellent

TrustScore 4.5 out of 5

58K reviews

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4.7

All reviews

(57,888)

1,300 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed...

Really don't like that the only way to hang it is to stick sticky things to my freshly painted walls. And if I want to return, I have to pay for shipping. Will return but will not order from again.

June 28, 2026
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Reply from iCanvas

Hi Marla,

Thank you for taking the time to share your feedback. We’re so sorry to hear that your experience did not meet your expectations.

We apologize for any confusion regarding the hanging method. Our product description does state that the piece is “ready to hang, with adhesive hanging strips included and no additional hardware required.” We understand that adhesive strips may not be the preferred option for everyone, and we’re sorry for the disappointment.

We also understand your frustration regarding the return shipping cost. Your feedback is important to us, and we appreciate you sharing your experience.

Nicole
iCanvas

Rated 3 out of 5 stars

I am not a satisfied customer ordering…

I am not a satisfied customer ordering an item to be print on wooden slats. The spacing of the cheap boards and lack of finish on the sides and top and bottom made the item unusable for me.
Plus it cost $28 to return it.

June 29, 2026
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Reply from iCanvas

Hi Diane,

We're so sorry to hear your order did not meet your expectations. Your satisfaction means a great deal to us, and we regret that you were disappointed with your wood panel print.

Our wood panel prints are designed to be printed on the front only, with the natural wood visible on the sides, top, and bottom as part of the product's intended look. We understand that this style isn't what everyone expects, and we're sorry it wasn't the right fit for you.

We also understand your frustration with the cost of returning the item and appreciate you taking the time to share your feedback.

Nicole
iCanvas

Rated 5 out of 5 stars

great paintings

great paintings. easy to order. easy to hang

June 27, 2026
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Reply from iCanvas

Hi Sandra,

Thank you so much for your wonderful review! We're thrilled to hear you love your paintings and that ordering and hanging them was easy. We truly appreciate your support and hope you enjoy your new artwork for years to come!

iCanvas

Rated 1 out of 5 stars

The print was improperly mounted and…

The print was improperly mounted and damaged within the frame

June 26, 2026
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Reply from iCanvas

Hi Travis,

We're so sorry to hear that your print arrived improperly mounted and damaged within the frame. That's certainly not the quality we strive to deliver, and we understand how disappointing this must be.

Your satisfaction means a great deal to us, and we're fully committed to making this right. When you have a moment, please reach out to our support team at support@icanvas.com with a few photos of the print and the damage.

Our team will review everything promptly and work with you to find the best possible resolution.

Thank you for giving us the opportunity to make this right. We truly appreciate your understanding and look forward to resolving this for you as quickly as possible.

Nicole
iCanvas

Rated 5 out of 5 stars

I just received my canvas print & was…

I just received my canvas print & was AMAZED at the clarity of this print!!!!! It almost looks fake but I know it's NOT as I took that picture!
My husband was blown away by the quality of this print also!
I will DEFINATELY use iCanvas for any future projects!

Many thanks!
Marcelyn Kurkowski

June 26, 2026
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Reply from iCanvas

Hi Marcelyn,

Thank you so much for your amazing review! We're thrilled to hear that you and your husband were blown away by the clarity and quality of your canvas print. It means so much to us that you'll be choosing iCanvas for your future projects.

We can't wait to create something special for you again!

iCanvas

Rated 5 out of 5 stars

Still a dependable source for canvas art!

iCanvas was easy to order from, they have a huge selection of fine art and photographs, they shipped the order in a few days and the quality was just as pictured online. UPS did their best to mishandle it, (the driver grabbed the extra large box by one hand and bounced it down the steps of his delivery truck,) before I could run over to him and take it.

June 25, 2026
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Reply from iCanvas

Hi Dan,

Thank you so much for your thoughtful review and for being a loyal iCanvas customer! We're delighted to hear you found the ordering process easy, enjoyed our selection, and were happy with the quality of your artwork.

While we're sorry to hear your package wasn't handled with the care it deserved during delivery, we're glad it arrived safely.

We truly appreciate your support and hope you enjoy your new art for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Walking in the rain

Delivery was spot on. Quality of my picture was nice and well put together.packed well. Pleased with my purchase.recommend.

June 24, 2026
Rated 5 out of 5 stars

Happy with selection of various Artist and Themes

I found an Artist and a theme I liked.
The art work arrived within its given window of arrival.
Pieces arrived undamaged.
The art work I received was a decent match to what was pictured in the ad.
Liked that included were mounting screws so that you are ready to hang art work.

June 23, 2026
Rated 3 out of 5 stars

I thought it had ordered a larger…

I thought it had ordered a larger picture and a print. I am not happy with it. I will not order again.

June 21, 2026
iCanvas logo

Reply from iCanvas

Hi Brenda,

We're so sorry to hear that your order did not meet your expectations. We understand how disappointing it is to receive artwork that isn't what you were hoping for, especially after choosing to order with us based on our reviews. Your satisfaction means a great deal to us, and we sincerely apologize for your experience.

Please know that we're fully committed to making this right. Our goal is to ensure you have the best possible experience with iCanvas.

I do see that you've also reached out to our support team at support@icanvas.com. One of our team members previously requested photos of the print and frame so we could better assess the issue and determine the best resolution. At this time, we have not yet received those photos.

Whenever you're able, please reply to that email with a few pictures of the print and frame, including any areas of concern. As soon as we receive them, our team will review everything promptly and work with you to find the best possible solution.

We truly appreciate the opportunity to make this right and hope to restore your confidence in iCanvas.

Thank you again for your patience and understanding. We look forward to resolving this for you as quickly as possible.

Nicole
iCanvas

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