iCanvas Reviews 

57,888
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,369 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stunning appearance of the artwork, often noting products look even better in person with vibrant colors and clear photographic detail. Many appreciate the wide selection of unique art and available sizes, finding the ordering process easy. People also highlight excellent customer service, describing staff as helpful and responsive. However, some customers noted concerns about product quality, including unfinished frames, loose canvases, or prints with debris, and items arriving damaged due to delivery mishandling or insufficient packaging. A few people also found the provided hanging methods inadequate, and some reviewers were dissatisfied with customer service, mentioning being advised to fix damaged products themselves.

What people talk about most

Product

People report positive experiences with product quality, often praising the high quality of canvas art,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of the canvas art and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and timely arrival of their... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and the wide selection of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience exceptional! Very pleased with my picture. Once again my picture was excellently packaged. Waiting to hang up. I haft to once again give praise to Joshua customer service. He has a sp... See more

Company replied

Rated 5 out of 5 stars

This company offers an array of art work that is very unique and tasteful compared to other on line like companies. What impressed me the most was the communication. After sending an email with an i... See more

Company replied

Rated 5 out of 5 stars

I recently took my first train trip to the Rockies and New Mexico. Because I’m a dork with a point and shoot camera I did not get a good picture. I wanted a good print of New Mexico so I started searc... See more

Rated 5 out of 5 stars

This is only Place my husband really likes to order framed pictures for our house. With your sales I find it very reasonable. Our picture came and it didn't really lose Color because it was so big. So... See more

Company replied



Company details

  1. Decoration and Interior Design Store
  2. Art Supply Store
  3. Furniture Store
  4. Home Goods Store

Written by the company

iCanvas specializes in canvas art, framed paper prints, acrylic, and metal wall decor. They work with both classic and contemporary artists, aiming to provide high-quality artwork at affordable prices and enhance the art purchasing experience for their customers. iCanvas, Art That Gets Your Heart. Email: Support@icanvas.com


Contact info

Art That Gets Your Heart.

Licensed artists featured on quality prints at iCanvas.com

4.7

Excellent

TrustScore 4.5 out of 5

58K reviews

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4.7

All reviews

(57,888)

1,300 reviews in the last 12 months

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Rated 4 out of 5 stars

hardware to hang not right.

The canvas was great the hardware to hang was not usable 3 inch deck screws for an 8x12 inch picture.

June 19, 2026
iCanvas logo

Reply from iCanvas

Hi Cynthia,

Thank you for your feedback. We're so glad to hear you were happy with the canvas, and we're sorry the included hanging hardware didn't meet your expectations.

We appreciate you sharing your experience and will pass your comments along to our product team as we continue working to improve our products. Thank you for your support!

Nicole
iCanvas

Rated 1 out of 5 stars

Terrible customer service

Dealing with this company was a terrible experience. Literally the worst customer service since the invention of the internet.

June 21, 2026
iCanvas logo

Reply from iCanvas

Hi Jeffrey,

We're truly sorry to hear about your experience and understand your frustration. Unfortunately, we were unable to process your order due to an issue during the verification process, and we apologize for the inconvenience this caused.

We sincerely apologize and appreciate your feedback.

iCanvas

Rated 5 out of 5 stars

Returns

The company worked with me to return an item that did not look great in my home. Be sure to note that the pictures online may be more subtle than the actual product. The colors were too bright for my wall and other decor. I have an excellent computer; however, the painting was much more subdued in the online picture.

June 20, 2026
Rated 5 out of 5 stars

Awesome

I love working with this company. They do such a beautiful job with their artwork and if you want to change your size or anything like that, they’re easy to adjust with you. I’ve ordered mini from them.

June 16, 2026
Rated 1 out of 5 stars

Unfortunately the description said the…

Unfortunately the description said the frame was gold. I was very disappointed when it arrived and it is gold AND silver😕.

June 21, 2026
iCanvas logo

Reply from iCanvas

Hi Alison,

Thank you for taking the time to share your feedback. We're so sorry to hear your order did not meet your expectations.

We understand how disappointing it can be when a product doesn't look the way you anticipated, and your satisfaction means a great deal to us.

Please know that we're fully committed to making this right. The frame you selected is our Ornate Gold finish, which is designed with a deep, warm gold base mixed with subtle brown, peach, silver, or bronze undertones. This gives an aged, antique look to create a vintage, aged appearance.

When you have a moment, please reach out to our support team at support@icanvas.com with a few photos of your print and frame. Our team will be happy to review everything with you and work toward the best possible resolution.

We truly appreciate the opportunity to make this right and thank you for your patience and understanding. We look forward to resolving this for you as quickly as possible.

Nicole
iCanvas

Rated 5 out of 5 stars

You had exactly what I needed

You had exactly what I needed. My wife loves Starry Night by Van Gogh, so I got it for her for 29th wedding anniversary. She was very surprised and extremely happy. The color and quality of the canvas was very good. The only other thing I would say is to have a better way to hang the frame. I believe the frame was almost as much as the canvas, and I felt like it deserved a better way to hang it. Otherwise great job, excellent delivery time and packaging. Will definitely buy from you again.

June 18, 2026
Rated 5 out of 5 stars

Everything was topnotch

Everything was topnotch, especially love the canvas! Have received so many compliments on it and, when asked, I provided your website!

June 19, 2026
Rated 5 out of 5 stars

My favorite painting arrived in perfect…

My favorite painting arrived in perfect shape and is now in a prominent location. Having the frame already on the painting made this a true turn key operation.
Thanks!!

June 19, 2026
iCanvas logo

Reply from iCanvas

Hi Edward,

Here's a warm, appreciative response you can use:

Thank you so much for your wonderful review! We're thrilled to hear that your favorite painting arrived in perfect condition and has found a prominent place in your home. It's great to know that the framed canvas made the experience so easy and ready to enjoy right out of the box.

Thank you for choosing iCanvas. We truly appreciate your support and hope your new artwork brings you joy for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Beautiful prints

The prints on canvas I ordered shipped quickly and were beautiful. They were a present for my daughter and she lived them.

June 26, 2026
iCanvas logo

Reply from iCanvas

Hi Susan,

Thank you so much for your kind review! We're delighted to hear that your canvas prints arrived quickly and that your daughter loved them. Knowing our artwork could be part of such a thoughtful gift means so much to us.

We truly appreciate your support and hope you'll think of iCanvas again for future gifts or to add a little more art to your own space!

Nicole
iCanvas

Rated 5 out of 5 stars

Great print and fast delivery.

Great print and fast delivery.

June 19, 2026
iCanvas logo

Reply from iCanvas

Hi Joe,

Thank you for your wonderful review! We're so happy to hear you loved your print and that it arrived quickly. Providing beautiful artwork and a smooth delivery experience is always our goal.

We truly appreciate your support and hope to create something special for you again soon!

Nicole
iCanvas

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