iCarhireinsurance.com Reviews 

24,795
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,090 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate that completing the online purchasing process is extremely quick and straightforward, successfully saving them both valuable time and money compared to traditional rental alternatives. Many consumers frequently mention the exceptional value for money and the wonderful peace of mind these reliable insurance policies provide during international trips. However, some people mentioned experiencing frustrating difficulties regarding getting their insurance claims settled or waiting longer than expected to receive policy documents. A few reviewers also noted occasional issues with coverage not matching their specific requirements or experiencing slight price increases upon annual renewal.

What people talk about most

Price

Consumers find price to be positive and consistently mention competitive rates and reasonable costs compared... See more

User experience

People report positive experiences with user_experience, highlighting a consistently smooth, fast, and... See more

Service

Clients share positive opinions on service, highlighting efficient, clear, and friendly experiences that make... See more

Value for money

Reviewers highlight positive aspects of value_for_money, noting that the prices are very reasonable compared... See more

Claim

Customers consistently note ambiguous experiences with claim, often highlighting that while many have never... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used this insurance for several years and it helps beat the cheating car hire companies who want to push sell you daily Excess Insurance when you pick up your car. Hopefully you will never need... See more

Company replied

Rated 5 out of 5 stars

I have used this company to cover any accidents or damage for car hire abroad . Am now on my third policy and luckily have not had to claim. Easy to complete purchase and good price for peace of mind... See more

Company replied

Rated 5 out of 5 stars

We’ve been buying car hire excess from this company for a few years now, fortunately we’ve had to make no claims, but buying the service is so quick and easy, and there’s an option to auto renew if th... See more

Company replied

Rated 5 out of 5 stars

Perfect Renewal cheaper than last year The idea you can postpone start date is brilliant and saves money Renewal process so easy No auto renew which actually worked not like some companies... See more

Company replied


Company details

  1. Insurance Agency

Information provided by various external sources

Car hire excess insurance that protects you against car rental excess charges. Daily and Annual policies accepted at all car rental locations worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25K reviews

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1-star

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4.7

All reviews

(24,795)

1,036 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online access very easy to obtain…

Online access very easy to obtain insurance. Fortunately all went well with my car hire and I did not need to make any insurance claims.

August 1, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Dear Margot,

Thank you for your wonderful feedback! We're so pleased to hear that obtaining insurance online was easy for you. It's great to know everything went smoothly with your car hire.

Kind Regards
Rahul

Rated 5 out of 5 stars

Highly recommended

We’ve been buying car hire excess from this company for a few years now, fortunately we’ve had to make no claims, but buying the service is so quick and easy, and there’s an option to auto renew if that’s what the customer wants. At their suggestion I downloaded the app, and it’s brilliant - all documents there for me. Price was very reasonable. Would highly recommend

August 3, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Dear Gillian,

We are so pleased to hear that our car hire excess service has met your expectations over the years. It's wonderful to know that you find the process quick and easy, and that our app has been a brilliant addition for you. We appreciate your kind words and recommendation!

Kind Regards
Rahul

Rated 5 out of 5 stars

Car Insurance for when abroad - excellent service

Easy to arrange - very clear on the website what is included and great value for money.

August 2, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Dear Laura,

Thank you for your wonderful feedback! We are so pleased to hear that you found our website clear and easy to use, and that you feel you received great value. We appreciate you taking the time to share your positive experience.

Kind Regards
Rahul

Rated 4 out of 5 stars

This was an easy process …

This was an easy process and the price seems competitive, hopefully we will not have to claim!!

August 2, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Dear Peter,

We're so glad to hear that you found the process easy and our pricing competitive. We appreciate your positive feedback!

Kind Regards
Rahul

Rated 5 out of 5 stars

Great offer

Great offer, fast, and uncomplicated.

August 2, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Dear Christopher,

Thank you for your wonderful feedback! We are so pleased to hear that you found our offer great, fast, and uncomplicated. We appreciate you taking the time to share your positive experience.

Kind Regards
Rahul

Rated 5 out of 5 stars

Very easy to use the website

Very easy to use the website. Excess insurance saves you a fortune. Definitely recommend it. I’ve used Icar insurance for many years.

August 2, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Dear Ian,


We're delighted to hear you found our website easy to use and that our excess insurance has been beneficial for you. We truly appreciate your long-standing loyalty and recommendation!

Kind Regards
Rahul

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward

August 1, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Josephine,

Thanks so much for your feedback — we really appreciate it. If you need anything else, we’re here to help.

Kind regards,
Gagandeep

Rated 5 out of 5 stars
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Mr Giacopazzi,

Thanks for your review — we’re glad you found us great and good value. We appreciate you choosing us.

Kind regards,
Gagandeep

Rated 5 out of 5 stars

Neville

Easy to renew policy, peace of mind to have this insurance

August 1, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Connie,

Thank you for your wonderful review! We are so pleased to hear that renewing your policy was easy and that our insurance provides you with peace of mind.

Kind regards,
Gagandeep

Rated 5 out of 5 stars

Easy to understand

Easy to understand

August 1, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi M Ottaviano,

Thanks for sharing your feedback — we’re really glad you found everything easy to understand. We appreciate you choosing us.

Kind regards,
Gagandeep

Rated 5 out of 5 stars

Simple to use and does what it says on the tin

Simple to use and does what it says on the tin. I have previously made a claim and the process was very straight forwards.

August 1, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Mike,
Thank you for leaving a review.
We are so pleased to hear that our process was straightforward and easy to use for your claim. Thank you for sharing your positive experience with us!

Kind regards,
Gagandeep

Rated 5 out of 5 stars

Helpful and efficient service

The representative I spoke to was efficient, knowledgable and helpful. Thanks

July 31, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Barbara,
Thank you for leaving a review.

We're happy to hear our representative provided such efficient, knowledgeable, and helpful service. We appreciate your kind words!

Kind regards,
Gagandeep

Rated 5 out of 5 stars

Renewing is easy

Renewing is easy. Claims are paid promptly.

August 1, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Good Morning,
Thank you for leaving a review.

We are delighted to hear that you found the renewal process easy and that your claims were handled promptly. Thank you for your positive feedback.

Kind regards,
Gagandeep

Rated 5 out of 5 stars

Excellent cover from a great company

Excellent cover from a great company

July 31, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Ramesh,
Thank you for leaving a review.

We're so happy to hear you appreciate our cover and our company! Thank you for your kind words.

Kind regards,
Gagandeep

Rated 5 out of 5 stars

Good clear website

Good clear website, easy to see what is needed and what the options are.

July 30, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Peter,
Thank you for leaving a review.

Thank you for your wonderful feedback! We are so pleased to hear that you found our website clear and easy to navigate, and that you appreciated the options available.

Kind regards,
Gagandeep

Rated 5 out of 5 stars

On line and excellent

Easy access , simple procedure and much cheaper than the quote i got elsewhere from Europcar whom i am hiring from.
Also the cover itself is better.

July 30, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Gerard,
Thank you for your review.

We're so glad to hear our service was easy to access and that our procedure was simple for you. We appreciate your positive feedback on our competitive pricing and comprehensive coverage!

Kind regards,
Gagandeep

Rated 5 out of 5 stars

User friendly and well designed online…

User friendly and well designed online interface. Terms clearly disclosed. Fair price

July 30, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Julian,
Thank you for your review.

We're so glad you found our online interface user-friendly and well-designed, and that our terms were clear. We appreciate your positive feedback!

Kind regards,
Gagandeep

Rated 5 out of 5 stars

Website easy to follow and reasonable…

Website easy to follow and reasonable price

July 29, 2026
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Paul,
Thank you for leaving a review.

We are so pleased to hear that you found our website easy to navigate and our prices reasonable. Thank you for your wonderful 5-star review!

Kind regards,
Gagandeep

Rated 5 out of 5 stars
iCarhireinsurance.com logo

Reply from iCarhireinsurance.com

Hi Bob,
Thank you for your review.

Thank you for your comments and taking the time to leave a 5-star review. We are delighted you found our service easy to use and reasonably priced.

Kind regards,
Gagandeep

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