UNOFFICIAL - See Our 30k+ Reviews At Reviews.io Reviews 

495
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I had problems at first, trying to order. My payments weren't going through. I got frustrated and accidentally clicked the wrong payment method. They quickly helped me to reso... See more

Rated 5 out of 5 stars

Massive selection of products, super fast delivery and easy to order. I was shocked at how fast they process and sent my order considering the huge catalogue they have. This is the best head shop I've... See more

Rated 5 out of 5 stars

Fast delivery, good ideals and pretty good smoke .. I would definitely recommend to people looking to buy cbd online. Would give 10 /10

Rated 1 out of 5 stars

I ordered a vova dry herb vaporizer which is not working correctly and barely releasing any smoke even though i followed the included instructions exact. I would not recomend wasting money on this pro... See more

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Trustpilot is not our native reviews platform, Therefore it naturally doesn't represent a true picture of collected reviews which is very unfortunate...... We use Reviews.io, View over 30,000 positive 'company' & 'product reviews' from our review invited customers since 2012...... 0


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4.3

Excellent

TrustScore 4.5 out of 5

495 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(495)

20 reviews in the last 12 months

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Rated 2 out of 5 stars

First time I ordered from here it came…

First time I ordered from here it came next day. I placed an order yesterday morning, it said if you order before 4pm it will be delivered next day, which should be today. My order is still showing as “processing “ on my account even though I ordered yesterday before 4pm. Have tried calling the company’s number to get an update but no one answers. Have also been on live chat and no one ever responds and also sent an email and no response. So no idea when my order is being shipped

June 26, 2025
Unprompted review
UNOFFICIAL - See Our 30k+ Reviews At Reviews.io logo

Reply from UNOFFICIAL - See Our 30k+ Reviews At Reviews.io

Hi Corinne

Thank you so much for taking the time to share your feedback — we truly appreciate it.

We’re really sorry for the unexpected delay with your order. Unfortunately, we had to pause shipping temporarily due to an unforeseen situation. We know this isn’t the level of service you’ve come to expect from us, and we sincerely apologise for any worry or inconvenience caused.

This effected only Thursday of last week, we are operational as usual now.

Thank you so much for your understanding and patience during this time. We really value your support.

Rated 5 out of 5 stars

I got the Roulette Flower

I got the Roulette, 14g x 3, had an issue with the Quality, but they sorted it for me right away, great customer service!

June 16, 2025
Unprompted review
UNOFFICIAL - See Our 30k+ Reviews At Reviews.io logo

Reply from UNOFFICIAL - See Our 30k+ Reviews At Reviews.io

Hi Danny,

We emailed to say a replacement was on the way nearly 2 hours before you wrote this review, please check your email

Regards

Dan

Rated 5 out of 5 stars

I’ve used this company around 5 times…

I’ve used this company around 5 times and have purchased a wide range of their products from seeds, gummies, vapes to cbd flowers.
Every single product I have purchased from them has been 10/10 in quantity/taste. All work as they should and I would highly recommend them to anyone as I have done already. They are now my go to shop for ALL my cbd needs!! I no longer smoke THC since finding this shop and will always be using these guys.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Snortable Caffeine

Ice Head Shop are great in terms of selling you an item and delivering it, with good Customer Service.

Cons: Not really a head shop, they sell snortable caffeine and Vapes.

June 13, 2024
Unprompted review
Rated 4 out of 5 stars

Positive experience.

Easy ordering, fast delivery,had a slight problem with order which was rectified quickly and efficiently.Would recommend.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

One stop shop for cannabis/C.B.D.nicotine

1,Allways 24h/next day delivery, 2, 10% of your last order. can be used on your next order, or it can be saved & used whenever you want on all items.3 free seed with every 3seeds you buy. 4 can get multiple things from one shop, ie nicotine pouches, vapes, seeds, CBD, & kits for all sorts of cannabis related products.5, fast response to requests from customer service. 6, there's always a 20/25/30% off offer sometimes even as good as 50% off all items, iv been shopping here for nearly 1 year & have bought a few different items & only had a couple of issues with a couple dead seeds but 3 out of 42 ant bad , & I got 1 can of nico pouches that was split open & ice sent me a replacement, I'm so happy I found this shop it really does cater to all my needs

March 6, 2025
Unprompted review

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