icelolly.com Reviews 

8,893
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Booked and paid for a honeymoon holiday for our son to sandals Saint Lucia…2 wks before, tried to get boarding passes NOTHING on our paperwork matched up (we had no contact numbers)so after contactin... See more

Company replied

Rated 5 out of 5 stars

I can't believe I didn't know about Ice Lolly sooner! I've been looking for a summer 2024 holiday for weeks and by using icelolly.com first rather than going direct, I've managed to find an absolute b... See more

Rated 2 out of 5 stars

Started off ok with the call handler. She was a bit abrupt. She said she'd call me back as I needed to consult with my other half. I called her back as we'd found another holiday package a little chea... See more

Company replied

Rated 5 out of 5 stars

Icelolly fantastic prices great service and loads of regular bargains sent by email. Why bother going elsewhere to look for fantastic bargain breaks when icelolly leads the way .From start to fini... See more

Company replied

Company details

  1. Travel Aggregator
  2. Price Comparison Site

Written by the company

At icelolly.com, we help you compare between millions of cheap package holidays to all the top destinations. Comparing prices between the top travel brands, we'll find you a deal that you'll love.


Contact info

3.1

Average

TrustScore 3 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(8,893)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good prices lots of choice.

February 23, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning John,

Thank you for your feedback. I'm glad to know that you like the range of good value holidays that are available on icelolly.com!

I hope that you continue to use the site when planning future breaks.

Kind regards,
Rachel

Rated 5 out of 5 stars

Great site!

Have used the site on numerous occasions and always found great deals , always my first call when looking to book! Never disappointed!

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Kay,

Thank you for your review. It's brilliant to know that icelolly.com is your first choice website when looking to book a holiday.

We look forward to welcoming you back to icelolly.com again in the future.

Kind regards,
Rachel

Rated 5 out of 5 stars

Always a great deal to be had

Always a great deal to be had. Fantastic hotels and service.

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Kath,

Thank you for your comments. I'm pleased to hear that you like the range of great value holiday deals that are advertised on icelolly.com! It's also amazing to know that you had received a fantastic service when arranging your holiday.

I hope that you visit icelolly.com again soon.

Kind regards,
Rachel

Rated 5 out of 5 stars

Great site great prices.

I have used Icelolly several times for a holiday and have never been disappointed, obviously you do a bit of review homework as well as Icelolly can only advise the info they are given. Great site user friendly also.

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning David,

Thank you for your feedback. I'm glad that you find the site great and user friendly when comparing holiday deals.

We look forward to welcoming you back to icelolly.com in the future.

Kind regards,
Rachel

Rated 5 out of 5 stars

Icelolly never let's you down

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning James,

Thank you for your review! I hope that you continue to use icelolly.com when arranging any future holidays.

Kind regards,
Rachel

Rated 4 out of 5 stars

Always been spot on and helpful when…

Always been spot on and helpful when needed 👊

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Bradley,

Thank you for your comments. I'm pleased to hear that you have received a helpful service when enquiring about a holiday.

I hope that you continue to use icelolly.com when planning any future trips!

Kind regards,
Rachel

Rated 5 out of 5 stars

Great experiences

Been on a few Icelolly.com holidays, none of them disappointed.

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Richard,

Thank you for your review. I'm pleased to hear that you have had nothing but great experiences when arranging holidays via our comparison website.

We look forward to welcoming you back to icelolly.com again in the future!

Kind regards,
Rachel

Rated 5 out of 5 stars

Website interface easy to navigate to…

Website interface easy to navigate to find that ideal holiday

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Gary,

Thank you for your kind feedback. It's lovely to know that you find our comparison website easy to navigate when searching for the perfect holiday!

We look forward to welcoming you back to icelolly.com again in the future.

Kind regards,
Rachel

Rated 5 out of 5 stars

Great deal

Great deal, so easy to use!

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Lozza,

Thank you for your comments. I'm pleased to hear that you find the site easy to use when comparing great value holiday deals.

We look forward to welcoming you back to icelolly.com again in the future!

Kind regards,
Rachel

Rated 5 out of 5 stars

Really good customer service

Really good customer service. They went that extra mile to help us with finding the perfect holiday

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Lisa,

Thank you for your review. I'm very pleased to hear that you received a good service when arranging your perfect holiday!

I hope that you continue to use icelolly.com when planning future breaks.

Kind regards,
Rachel

Rated 5 out of 5 stars

Booked a holiday to turkey with…

Booked a holiday to turkey with icelolly.com and it was so simple to do with no hidden extras and had a fab holiday to boot. Would highly reccomend

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Chris,

Thank you for your review and for recommending icelolly.com to others. I'm pleased to hear that you had a fab time on your holiday to Turkey, which was arranged via our comparison website.

We look forward to welcoming you back to icelolly.com again soon.

Kind regards,
Rachel

Rated 5 out of 5 stars

Great holidays at great prices ....

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Rachel,

Thank you for your comments. I'm glad that you like the range of great value holidays that are advertised on our comparison website.

We look forward to welcoming you back to the site again in the future!

Kind regards,
Rachel

Rated 5 out of 5 stars

Easy to use and great prices

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Christina,

Thank you for your review. It's wonderful to know that you find the site easy to use when comparing great value holiday prices!

We look forward to welcoming you back to icelolly.com again in the future.

Kind regards,
Rachel

Rated 5 out of 5 stars

Love Icelolly.com amazing holidays at…

Love Icelolly.com amazing holidays at amazing prices

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Laura,

Thank you for your feedback. I'm pleased to hear that you like the variety of amazing value holiday deals that are advertised on our comparison website.

We look forward to welcoming you back to icelolly.com again in the future.

Kind regards,
Rachel

Rated 5 out of 5 stars

I have never booked icelolly before so…

I have never booked icelolly before so if your offering a free gift i hope i can get it

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning John,

Thank you for your feedback. I hope that you consider using icelolly.com when planning future holidays or breaks!

Kind regards,
Rachel

Rated 5 out of 5 stars

Love this site

Love this site
Easy access
Easy to understand
Excellent choices
Exceptional prices

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Robert,

Thank you for your kind feedback. I'm pleased to hear that you love the site and find it easy to access/understand when searching for a holiday.

We look forward to welcoming you back to icelolly.com again in the future!

Kind regards,
Rachel

Rated 5 out of 5 stars

I love using icelolly.com

I love using icelolly.com as they always have low priced holidays and plenty of availability at a brilliant range of locations. Their website is very easy to navigate making the booking process much easier.

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Emma,

Thank you for your comments. I'm glad that you love using the site and find it easy to navigate when arranging a holiday!

We look forward to welcoming you back to icelolly.com again in the near future.

Kind regards,
Rachel

Rated 5 out of 5 stars

Easy!

Easy access site with some great value offers on fabulous holidays!

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning Cheryl,

Thank you for your review. It's wonderful to know that you find our comparison website easy to access and like the variety of great value deals that are on offer.

I hope that you continue to use the site when planning future holidays!

Kind regards,
Rachel

Rated 5 out of 5 stars

You can always get a good price with…

You can always get a good price with icelolly

February 22, 2020
Unprompted review
icelolly.com logo

Reply from icelolly.com

Good Morning,

Thank you for your feedback. I'm pleased to hear that you have always managed to get a good price when booking your holiday via icelolly.com.

We look forward to welcoming you back to the site again in the future!

Kind regards,
Rachel

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