Booked and paid for a honeymoon holiday for our son to sandals Saint Lucia…2 wks before, tried to get boarding passes NOTHING on our paperwork matched up (we had no contact numbers)so after contactin... See more
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See what reviewers are saying
I can't believe I didn't know about Ice Lolly sooner! I've been looking for a summer 2024 holiday for weeks and by using icelolly.com first rather than going direct, I've managed to find an absolute b... See more
Started off ok with the call handler. She was a bit abrupt. She said she'd call me back as I needed to consult with my other half. I called her back as we'd found another holiday package a little chea... See more
Company replied
Icelolly fantastic prices great service and loads of regular bargains sent by email. Why bother going elsewhere to look for fantastic bargain breaks when icelolly leads the way .From start to fini... See more
Company replied
Company details
Written by the company
At icelolly.com, we help you compare between millions of cheap package holidays to all the top destinations. Comparing prices between the top travel brands, we'll find you a deal that you'll love.
Contact info
Park Row House, 19-21 Park Row, LS1 5JF, Leeds, United Kingdom
- 0113 323 0379
- compliance@icelolly.com
- www.icelolly.com
3.1
Average
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best holiday deals and ideas
March 3, 2020
Unprompted review
Reply from icelolly.com
Good Morning Peter,
Thank you for your review. It's lovely to know that you find the deals on our comparison website to be the best!
We look forward to welcoming you back to icelolly.com again in the near future.
Kind regards,
Rachel
Reply from icelolly.com
Good Morning Hugh,
Thank you for your kind comments. I hope that you continue to use the site when planning any future holidays.
Kind regards,
Rachel
Great value for money and good customer…
Great value for money and good customer service
March 3, 2020
Unprompted review
Reply from icelolly.com
Good Morning Alan,
Thank you for your feedback. I'm pleased to hear that you like the range of great value holidays that are available on the site. It's also wonderful to know that you received a good service when arranging your holiday via icelolly.com!
We look forward to welcoming you back soon.
Kind regards,
Rachel
Reply from icelolly.com
Good Morning Gemma,
Thank you for your comments. It's lovely to know that you find the site easy to use and have received a good service when arranging your holiday via our comparison website.
I hope that you continue to use icelolly.com when planning any future holidays.
Kind regards,
Rachel
Great value and good prices
Great value and good prices, plenty of holidays to choose from in the UK and abroad.
March 2, 2020
Unprompted review
Reply from icelolly.com
Good Morning Larraine,
Thank you for your feedback. I'm pleased to hear that you like the range of great value holidays that are available on icelolly.com.
We look forward to welcoming you back to icelolly.com again in the future.
Kind regards,
Rachel
Your holidays go every where the ones…
Your holidays go every where the ones we have been on have been brilliant and very enjoyable .
March 2, 2020
Unprompted review
Reply from icelolly.com
Good Morning Doreen,
Thank you for your comments. It's lovely to know that the holidays which you have arranged via our comparison website have been brilliant and enjoyable!
I hope that you continue to use the site when planning any future trips.
Kind regards,
Rachel
Great to use one site to compare your…
Great to use one site to compare your holiday.
March 1, 2020
Unprompted review
Reply from icelolly.com
Good Morning Justine,
Thank you for your review. I'm pleased to hear that you find the site great to use when comparing holiday deals.
We look forward to welcoming you back to icelolly.com again in the future!
Kind regards,
Rachel
Reply from icelolly.com
Good Morning Neil,
Thank you for your review. I'm pleased to hear that you received a great service when arranging your holiday via our comparison website.
I hope that you continue to use the site when planning any future holidays.
Kind regards,
Rachel
What you see from email exactly what…
What you see from email exactly what you get including full information if you want more explanation
March 1, 2020
Unprompted review
Reply from icelolly.com
Good Morning Abdurahman,
Thank you for your feedback. I'm pleased to hear that you find our comparison website informative when searching for a holiday.
We look forward to welcoming you back to icelolly.com again in the future.
Kind regards,
Rachel
GREAT SERVICE
March 1, 2020
Unprompted review
Reply from icelolly.com
Good Morning Sab,
Thank you for your feedback. It's wonderful to know that you had received a great service when arranging your holiday via icelolly.com.
I hope that you visit the site again soon!
Kind regards,
Rachel
Ice lolly is the coolist company to book with 😁
Allways good value holidays with lots of locations to choose from
March 1, 2020
Unprompted review
Reply from icelolly.com
Good Morning Marion,
Thank you for your comments. I'm glad that you like the range of good value holiday deals that are available on icelolly.com.
I hope that you continue to use the site when planning any holidays in the future.
Kind regards,
Rachel
great holidays
Use this site often to book or just browse there great variety of destinations great helpful customer service highly recommended 🌟🌟
March 1, 2020
Unprompted review
Reply from icelolly.com
Good Morning Alan,
Thank you for your feedback and for recommending icelolly.com to others. It's lovely to know that you had received a great and helpful service when arranging your holiday.
We look forward to welcoming you back to the site again in the near future.
Kind regards,
Rachel
excellent travel company to book with.
Have used icelolly.com to book my holiday a couple of times and found it to be excellent. also in the collapse of Thomas Cook.
Ice lolly.com refund of my money With in that day and i had the money in my bank by the end of that day, so was able to book another holiday within the same day, how good is that.
So I give this company a five star and will book again with this company with my mind Reassured that my holiday would be in safe hands booking with icelolly.com
March 1, 2020
Unprompted review
Reply from icelolly.com
Good Morning,
Thank you for your kind review. I'm pleased to hear that you find our holiday comparison website excellent when searching for a holiday that meets your requirements.
We look forward to welcoming you back to icelolly.com again in the future!
Kind regards,
Rachel
Have used this site on many times
Have used this site on many times , found it too be good value for money reliable would recomended it to anyone ,as l have done many times ,Gary
March 1, 2020
Unprompted review
Reply from icelolly.com
Good Morning Gary,
Thank you for your feedback. I'm pleased to hear that you like the selection of good value holiday deals that are available on icelolly.com.
We appreciate you recommending icelolly.com to others and hope that you visit the site again soon.
Kind regards,
Rachel
Reply from icelolly.com
Good Morning Trudy,
Thank you for your feedback. I'm glad that you received a fantastic service when arranging your holiday via icelolly.com.
I hope that you continue to use the site when planning any future holidays.
Kind regards,
Rachel
We have used this site for a number of…
We have used this site for a number of years and a number of holidays. We can honestly say that we have been given first class service, advice, and assistance every time. We would have no hesitation in reccommending this site.
February 29, 2020
Unprompted review
Reply from icelolly.com
Good Morning Robert,
Thank you for your review and for recommending icelolly.com to others. It's wonderful to know that you have always received a first class service when arranging your holiday via our comparison website.
We look forward to welcoming you back to icelolly.com again in the future!
Kind regards,
Rachel
simple and effective way of sourcing…
simple and effective way of sourcing your best priced holiday
February 29, 2020
Unprompted review
Reply from icelolly.com
Good Morning Mark,
Thank you for your review. I'm glad that you find the site simple to use when searching for a holiday that meets your requirements.
We look forward to welcoming you back to icelolly.com again in the future!
Kind regards,
Rachel
Deals for all pockets!
We have found Icelolly.com to have fantastic deals for all pockets and found the website both informative and easy to use
February 29, 2020
Unprompted review
Reply from icelolly.com
Good Morning John,
Thank you for your review. I'm glad that you like the variety of fantastic value deals that are available on our comparison website.
I hope that you continue to use icelolly.com when planning any future holidays.
Kind regards,
Rachel
Fantastic deals, trustworthy site
Icelolly.com has fantastic deals and the website is clear and easy to use.
February 29, 2020
Unprompted review
Reply from icelolly.com
Good Morning Charlotte,
Thank you for your feedback. It's brilliant to know that you find the website clear and easy to use and like the range of fantastic value deals that are available!
We look forward to welcoming you back to icelolly.com again soon.
Kind regards,
Rachel
Ice lolly is so easy book and cheap…
Ice lolly is so easy book and cheap holidays
February 29, 2020
Unprompted review
Reply from icelolly.com
Good Morning Kg,
Thank you for your feedback. I'm glad that you find it easy to book your holiday via our comparison website.
I hope that you continue to use icelolly.com when planning any future holidays!
Kind regards,
Rachel
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