iCREDIT  Reviews 

325
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and knowledgeable staff for going above and beyond to provide exceptional guidance during loan applications. Consumers emphasize that team members are always polite, professional, and genuinely dedicated to making financial interactions pleasant and straightforward. Some reviewers were happy with the fast response times and clear communication maintained throughout the entire procedure. People also noted that the overall journey is remarkably quick, smooth, and entirely hassle-free from initial pre-approval to final settlement. Reviewers appreciate the seamless support provided every step of the way without experiencing any unnecessary delays or frustration.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional, friendly, and efficient service... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding professionalism, friendly advice,... See more

User experience

People report positive experiences with user experience, highlighting an overall great and stress-free... See more

Customer service

Customers had positive experiences with customer service, consistently praising the easy and stress-free... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie from Icare has looked after me for many years. Icare have helped me grow my business with safe and trusted methods for financing my business growth. Julie's personal touch and the efficiency t... See more

Company replied

Rated 5 out of 5 stars

Michelle was incredible from the very beginning. She was honest and full of excitement as we spoke about life’s experiences, its rewards, and how happiness can sometimes arrive in the form of a brand... See more

Company replied

Rated 5 out of 5 stars

I personally work in finance and have done for the past 25 years. I have VERY high standards on what I expect from a finance company and ICREDIT surpassed that. Very easy process and QUICK!! settlemen... See more

Company replied

Rated 5 out of 5 stars

I was recommended 2 loan companies, I choice was Michelle at (I Credit) With this being my first loan, Michelle went over & above in my eyes making sure we did it right the first time. What ever I qu... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Alternative Financial Service
  3. Auto Insurance Agency
  4. Finance Broker
  5. Loan Agency
  6. Non-Bank Financial Service

Written by the company

At iCREDIT, we specialise in helping everyday Australians explore and compare a wide range of finance options tailored to their needs. With access to a broad network of national lenders, we’re able to secure competitive loan approvals—often better than the banks—for your next purchase. From cars and boats to motorbikes, caravans, trucks, horse floats, equipment, and personal loans, we've supported thousands of customers across Australia in securing the right finance for their goals. Our experienced team takes the stress out of the finance process by handling the complexities on your behalf. We’re here to guide you every step of the way, making your loan journey smooth, straightforward, and easy to understand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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4.9

All reviews

(325)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mario is straight up and honest

Mario is straight up and honest. Quick to follow up and return calls with queries. Rate this guy 100%

July 10, 2025
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Reply from iCREDIT

Thank you for the awesome feedback!
We’re so glad you had a positive experience and felt well looked after. Being straight up, honest, and responsive is exactly what we aim for, so it’s great to know it made a difference.
We really appreciate your support!

Rated 5 out of 5 stars

Matt and Emily were fantastic at…

Matt and Emily were fantastic at exploring all my options - after only a short time, they came up with an lender that perfectly fitted my needs.

July 17, 2025
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Reply from iCREDIT

Thanks so much for your kind words!
We’re delighted to hear Matt and Emily took the time to explore all your options and found the right fit so quickly.
We’ll be sure to pass your feedback on to them — they’ll be thrilled! We really appreciate you sharing your experience.

Rated 5 out of 5 stars

Matt and Emily went above and beyond my…

Matt and Emily went above and beyond my expectations, found them both very helpful and welcoming.

July 22, 2025
Unprompted review
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Reply from iCREDIT

Thank you for sharing your experience!
We’re so pleased to hear Matt and Emily went above and beyond for you. Your feedback means a lot, and we’ll make sure they know how much you appreciated their help and warm approach.

Rated 5 out of 5 stars

Great communication prompt turnaround…

Great communication prompt turnaround professional and easy to deal with. Thank you for the service you guys rock

July 10, 2025
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Reply from iCREDIT

Thanks so much for the awesome feedback! We’re really glad to hear you had a great experience with us.
Making things simple and stress-free is exactly what we aim for, so it means a lot to know we delivered.
Appreciate your support — and yep, you rock too!

Rated 5 out of 5 stars

Matt ICredit

Matt was great to deal with very easy to organise our loan. Definitely recommend ICredit

June 12, 2025
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Reply from iCREDIT

We're so glad Matt made things easy and straightforward for you — that's exactly what we aim for.
Really appreciate the recommendation, and if you ever need anything else, we're just a call away!

Rated 4 out of 5 stars

Friendly and efficient service

Very friendly and efficient service. Easy electronic signing of loan documents.

July 3, 2025
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Reply from iCREDIT

Thank you for your kind words!
We're so glad to hear you found the process friendly and efficient. Making things simple—like electronic signing—is what we aim for. Appreciate you choosing us!

Rated 5 out of 5 stars

Wayne is our “Go To Guy”

Wayne is great, we have worked with him a few times now and he’s our go to guy for finance 😊
He makes everything so easy and stress free. I have a very busy, stressful job and Wayne is always happy to work around my schedule. Thanks Wayne, talk to you for the next one 😊

July 3, 2025
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Reply from iCREDIT

Thank you for the amazing review!
We're so pleased to hear Wayne continues to deliver a stress-free and flexible experience.
He's definitely one of the best, and we’re lucky to have him on the team.
We appreciate your continued trust and look forward to helping you again soon!

Rated 5 out of 5 stars

Matt was an absolute legend to deal…

Matt was an absolute legend to deal with. He was very profession and finalised the paper work very quickly. Cannot recommend Matt enough.

June 26, 2025
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Reply from iCREDIT

Love hearing this – thank you!
Matt really is a legend, and we're so glad he made the process smooth and quick for you.
We’ll be sure to pass on your kind words to him.
Thanks again for the recommendation — it means a lot!

Rated 5 out of 5 stars

Easy, Smooth and Transparent

Scott was very easy to work with.
He was quick with response and made the whole experience pleasing and headache free!
Keep up the great work.

June 12, 2025
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Reply from iCREDIT

Thank you so much for your kind words!
We're thrilled to hear that your experience was easy, smooth, and transparent. Scott always aims to make the process as straightforward and stress-free as possible, so it's great to know that came through.
We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Julie was what made iCredit great

Julie was what made iCredit great! She was very efficient, thorough and very personable. Will absolutely use her in the future and recommend her to others.

June 26, 2025
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Reply from iCREDIT

Thank you for the wonderful review!
We're so glad to hear that Julie made your experience with iCREDIT a great one.
Her efficiency, attention to detail, and friendly approach are exactly what we strive for.
We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great communication & fast

Great communication & fast. Michelle was fabulous to deal with & highly recommend her.

June 26, 2025
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Reply from iCREDIT

Thank you for the fantastic feedback!
We're so pleased to hear Michelle provided great communication and fast service.
She truly is fabulous to deal with, and we appreciate your high recommendation!

Rated 5 out of 5 stars

Highly recommend!! Super helpful!

Highly recommend! Professional friendly service. Made the process to the approval so easy. Highly recommend when looking for a loan for a horse float!

June 26, 2025
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Reply from iCREDIT

Thank you for your kind words and strong recommendation!
We're so glad to hear the process was easy and stress-free.
Helping you secure a horse float loan with professional, friendly service is what we aim for.
We're always here if you need us again!

Rated 5 out of 5 stars

Quick and east and fast response

Quick and easy and fast response

June 12, 2025
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Reply from iCREDIT

Thanks for the great feedback!
We're glad to hear the process was quick and easy for you.
If you ever need assistance again, we're here to help!

Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service from Matt

June 20, 2025
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Reply from iCREDIT

Thanks for the great review!
We're glad to hear Matt provided you with excellent and prompt service.
We'll be sure to pass on your kind words!

Rated 5 out of 5 stars

Emily made the whole process seamless

Emily made the whole process seamless. Nothing was too much trouble and I was kept informed every step of the way. Fantastic service!!

June 20, 2025
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Reply from iCREDIT

Thank you for the wonderful feedback!
We're so pleased to hear that Emily made the process seamless and kept you well-informed throughout.
Your kind words mean a lot, and we’re thrilled you had such a positive experience.
Fantastic service is what we aim for!

Rated 5 out of 5 stars

Great communication

Great communication, delivered me exactly what i wanted. Matt was amazing, great communication

June 20, 2025
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Reply from iCREDIT

Thank you for the fantastic review!
We're so happy to hear Matt delivered exactly what you needed and kept the communication clear throughout.
We'll be sure to pass on your kind words – he’ll really appreciate it!

Rated 5 out of 5 stars

Very helpful team

Very helpful team. Prompt responses and active engagement.

June 12, 2025
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Reply from iCREDIT

Thank you for the great feedback!
We're glad to hear our team was helpful, responsive, and actively engaged throughout your experience.
We appreciate your support and are always here to help whenever you need!

Rated 5 out of 5 stars

Friendly helpful service

Friendly helpful service. Fast response to emails

June 12, 2025
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Reply from iCREDIT

Thank you for your kind words!
We're glad you found our service friendly and helpful, and that we were able to respond to your emails quickly.
We're always here if you need us again!

Rated 5 out of 5 stars

Always

Always. Wry helpful in answering questions and very polite

June 12, 2025
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Reply from iCREDIT

Thank you for your lovely feedback!
We're so pleased to hear you found our team helpful and polite.
It's always our goal to provide clear answers and friendly service. We're here anytime you need us!

Rated 5 out of 5 stars

So easy to deal with

So easy to deal with. Very efficient.

June 12, 2025
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Reply from iCREDIT

Thanks so much for your kind words!
We're glad to hear you found the process easy and efficient — that's exactly what we aim for.
Appreciate your support and thankyou again.

The iCREDIT Team

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