iCREDIT  Reviews 

325
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and knowledgeable staff for going above and beyond to provide exceptional guidance during loan applications. Consumers emphasize that team members are always polite, professional, and genuinely dedicated to making financial interactions pleasant and straightforward. Some reviewers were happy with the fast response times and clear communication maintained throughout the entire procedure. People also noted that the overall journey is remarkably quick, smooth, and entirely hassle-free from initial pre-approval to final settlement. Reviewers appreciate the seamless support provided every step of the way without experiencing any unnecessary delays or frustration.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional, friendly, and efficient service... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding professionalism, friendly advice,... See more

User experience

People report positive experiences with user experience, highlighting an overall great and stress-free... See more

Customer service

Customers had positive experiences with customer service, consistently praising the easy and stress-free... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie from Icare has looked after me for many years. Icare have helped me grow my business with safe and trusted methods for financing my business growth. Julie's personal touch and the efficiency t... See more

Company replied

Rated 5 out of 5 stars

Michelle was incredible from the very beginning. She was honest and full of excitement as we spoke about life’s experiences, its rewards, and how happiness can sometimes arrive in the form of a brand... See more

Company replied

Rated 5 out of 5 stars

I personally work in finance and have done for the past 25 years. I have VERY high standards on what I expect from a finance company and ICREDIT surpassed that. Very easy process and QUICK!! settlemen... See more

Company replied

Rated 5 out of 5 stars

I was recommended 2 loan companies, I choice was Michelle at (I Credit) With this being my first loan, Michelle went over & above in my eyes making sure we did it right the first time. What ever I qu... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Alternative Financial Service
  3. Auto Insurance Agency
  4. Finance Broker
  5. Loan Agency
  6. Non-Bank Financial Service

Written by the company

At iCREDIT, we specialise in helping everyday Australians explore and compare a wide range of finance options tailored to their needs. With access to a broad network of national lenders, we’re able to secure competitive loan approvals—often better than the banks—for your next purchase. From cars and boats to motorbikes, caravans, trucks, horse floats, equipment, and personal loans, we've supported thousands of customers across Australia in securing the right finance for their goals. Our experienced team takes the stress out of the finance process by handling the complexities on your behalf. We’re here to guide you every step of the way, making your loan journey smooth, straightforward, and easy to understand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(325)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Fast, quality service. Great experience, all round.

May 23, 2025
iCREDIT  logo

Reply from iCREDIT

Thanks so much!
We’re really glad to hear you had a great experience and that everything was smooth and speedy.
That’s exactly what we aim for — quality service without the hassle. Appreciate you taking the time to leave a review!

Rated 5 out of 5 stars
iCREDIT  logo

Reply from iCREDIT

Thanks for the great feedback!
We're so glad you found the process fast and easy — that's exactly what we aim for.
Appreciate you choosing us!

Rated 5 out of 5 stars

My husband and I were extremely shocked…

My husband and I were extremely shocked on how fast and easy the process was, we have had loans in the past that have taken time out of our working day to organise paperwork ect within the week we had been approved, they also helped with organising insurance for us straight away , only waited for someone to ring me back within 2 mins great fast service.

May 29, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you so much for your amazing review!
We're thrilled to hear how quick and easy the process was for you and your husband.
Making finance stress-free and efficient is what we aim for, so it's great to know we hit the mark.
We're also glad we could help with your insurance and keep everything moving quickly.
We really appreciate your feedback and hope to assist you again in the future!

Rated 5 out of 5 stars

Huge thank you…

Would like to say a huge thank you, Michelle, for all her help getting me into my new car. Great service and always happy to help.

May 12, 2025
Unprompted review
iCREDIT  logo

Reply from iCREDIT

Thank you for the lovely review!
We're so happy to hear Michelle was able to help you get into your new car.
Her friendly service and willingness to go the extra mile really shine through.
We’ll be sure to pass on your kind words—enjoy your new ride!

Rated 5 out of 5 stars

Al Purton is a top guy

Al was awesome and made sure I got the best rate

May 15, 2025
iCREDIT  logo

Reply from iCREDIT

Thanks for the great feedback!
We’re happy Al could help secure the best rate for you.
We appreciate you choosing us!

Rated 5 out of 5 stars

Amazing service

Both Michelle and Scott were excellent to deal with. It was seamless and effortless. I highly recommend iCredit to anyone looking for a broker.

April 22, 2025
iCREDIT  logo

Reply from iCREDIT

Hi Andrew,
Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with Michelle and Scott — they’ll be so pleased to hear your feedback.
We truly appreciate your recommendation and are glad we could help make the process effortless for you.
If you ever need assistance in the future, we're always here to help!

Warm regards,
The iCREDIT Team

Rated 5 out of 5 stars

Michelle was brilliant!

Michelle was brilliant made the whole process a pleasant experience would highly recommend Michelle

May 2, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you so much for your kind words!
We're thrilled to hear that Michelle made your experience a pleasant one.
We'll be sure to pass on your lovely feedback—she'll be delighted! Thank you for the recommendation.

Rated 5 out of 5 stars

1000% would recommend

Emily is amazing. So professional, so understanding and really took care of us as we made our first big purchase. Thank you Emily & team!

May 8, 2025
Unprompted review
iCREDIT  logo

Reply from iCREDIT

Thank you for the wonderful review!
We're so glad to hear that Emily and the team took great care of you during such an important milestone.
Your kind words mean a lot, and we'll be sure to pass them along.
Congratulations on your first big purchase!

Rated 5 out of 5 stars

ICredit was wonderful

ICredit was wonderful, making my dream of owning a horse float come true.

April 10, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you so much for your lovely review!
We're thrilled we could help make your dream of owning a horse float come true.
Wishing you many happy adventures ahead!

Rated 5 out of 5 stars

Great staff, Fantastic customer service

Icredit staff amazing to deal with, streamline, effortless, no question was to big or small
Hassle free experience

April 8, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you for the fantastic review!
We're so glad to hear you had a smooth and hassle-free experience with our team.
It means a lot to know we could make the process effortless for you—no question is ever too big or small!

Rated 5 out of 5 stars

Very friendly helpful staff

Very friendly helpful staff
Extremely quick turnaround

April 11, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you for your kind words!
We're so pleased to hear you found our staff friendly and helpful, and that you were happy with the quick turnaround. We really appreciate your feedback!

Rated 5 out of 5 stars

Really helpful

April 11, 2025
iCREDIT  logo

Reply from iCREDIT

Thanks for the great feedback!
We're glad we could help and appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Thanks for making our car loan as…

Thanks for making our car loan as simple and easy as possible.. Right from the first moment of contact everything was smooth and easy.. Thanks to Emily and Erin for all your hard work..

April 10, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you so much for your kind words!
We're thrilled to hear the process was smooth and easy for you.
Emily and Erin will be so pleased to know their hard work made a difference.
Enjoy your new car, and thanks again for choosing us!

Rated 5 out of 5 stars

Above and Beyond

Above and Beyond service from this team, there was some complications and hurdles from myself but Michelle didn't let that slow her down, a million calls and texts and in the end we got there and found a loan suited to my needs, more than happy, thank you guys

April 10, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you for sharing your experience!
We're so glad Michelle could go above and beyond to help you through the hurdles and find the perfect loan for your needs.
Your patience and kind words mean a lot to us.
We're more than happy to have helped—thank you!

Rated 5 out of 5 stars

Al was great

Al was great. I've financed two vehicles through him, all with relative ease and very quick turnaround

April 9, 2025
iCREDIT  logo

Reply from iCREDIT

Thanks so much for your awesome feedback!
We're glad to hear Al made the process smooth and easy for both of your vehicle purchases.
Quick turnarounds and great service are what we strive for, and it's fantastic to know Al delivered.
We truly appreciate your continued trust and look forward to helping again in the future!
Kind Regards. iCREDIT

Rated 4 out of 5 stars

Quick and easy to understand process

Quick and easy to understand process. Scott was great

January 27, 2025
iCREDIT  logo

Reply from iCREDIT

Thanks for your feedback!
We're thrilled to hear you found the process quick and easy to understand. We'll be sure to pass your kind words on to Scott!
If you ever need anything, we’re here to help.

Rated 5 out of 5 stars

Knowledgeable and efficient

Fast, efficient and very knowledgeable. Scott understood what we needed and the potential roadblocks and how to navigate them. Loan was approved in record timing! Very impressed and will definitely use again.

January 27, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you for your fantastic review!
We're so glad to hear that Scott was able to guide you through the process smoothly and get your loan approved quickly.
We appreciate your trust in us and look forward to helping you again in the future!
Enjoy your new purchase!

Rated 5 out of 5 stars

Service that is way above expectations - great people

I am so grateful for the team’s efforts recently on a tricky horsefloat refinancing. I was a nervous nelly and keen to get all the documents right. Scott was fast and reassuring. I found the electronic application system super easy. I’m also really grateful that Scott was happy to take my numerous calls and was so great to work with. He is frankly the best finance person I have ever dealt with. Plain English, friendly, fast.

January 24, 2025
iCREDIT  logo

Reply from iCREDIT

Thank you so much for your kind words! 🥰 We know that financing can feel overwhelming, and we're thrilled that Scott was able to make the process smooth and stress-free for you. We’ll be sure to pass on your feedback—he’ll be delighted! If you ever need assistance in the future, we’re always happy to help. Enjoy your new horse float!
Kind Regards
iCREDIT

Rated 5 out of 5 stars

Quick and easy customer service and care

Quick and easy customer service and care

December 14, 2024
iCREDIT  logo

Reply from iCREDIT

Thank you for your wonderful review!
We're thrilled to hear that your experience with us was quick and easy, and that our customer service met your expectations. We strive to provide the best care for our customers, and we're so glad you’re happy with your horse float purchase. If you ever need any further assistance, don’t hesitate to reach out!
Thankyou again.
iCREDIT

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look