ID Medical Reviews 

1,246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, supportive, and highly efficient, often going above and beyond to assist. Many people highlight the exceptional service and user experience, noting the ease and smoothness of the recruitment process from start to finish. Reviewers also appreciate the excellent customer service, with consultants being approachable, communicative, and always available to help. The prompt response times are frequently mentioned, ensuring that queries are addressed quickly and effectively. People feel well looked after and supported, with the team diligently finding suitable job opportunities and providing guidance throughout their journey.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as exceptional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the promptness and efficiency of... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,246)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saurab is great

Saurab is great! Excellent communication

August 14, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for sharing your feedback!

Rated 5 out of 5 stars

ID medical is a fantastic agency for…

ID medical is a fantastic agency for doctors. They always look for the best options and take all your requirements to consideration. Special thanks to Chinmay he has been wonderful over the last year. Would highly recommend

August 10, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Amin,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

It was a great journey for me with id…

It was a great journey for me with id medical team...they done a great job and especially Mr.yash and Mr.Viraj guided me all through out my UK processing until I reach UK.They both were amazing,I got immediate response for all the queries and they gave immense support.I would highly recommend to all my friends and family from india.Thank you from the bottom of my heart.
Kind regards,
Helita.

August 7, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Helita,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Yash and Viraj’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Mariana Tatu, the best recruitment consultant ever

I have been working an agency nurse for over 6 years. During this time I have worked with many Recruitment consultants but my favorite one has been Mariana.
From the very beginning, Mariana has demonstrated exceptional dedication and professionalism. She always made me feel valued and assured that my job search was a priority for her.
Since she moved to the Customer Care department I have contacted her regarding changing my consultant or to discuss other issues. Even though she wasn’t my consultant anymore she always made time to respond promptly to my queries and concerns. She is a problem solver and I am grateful for her support.

July 24, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Gabriel,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Mariana’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

5 Stars for Saurab :)

Saurab has been proactive and efficient in enabling me to get shifts booked. Great agent, who I’d recommend to anyone. Very helpful and goes above and beyond in his role! :)

August 7, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Irene,

Thank you for the five stars!

We’re thrilled to hear about your positive experience and appreciate your recognition of Saurab’s efforts.

We look forward to continuing to work together!

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Great experience with Dean from ID medical

I've worked with Dean from ID medical for ~20 months and through him I've had a stress-free time being employed regularly in London. Dean and his team are always on the ball with finding the type of employment you'd prefer, extensions, ensuring payments etc.

August 6, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ashish,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

I would highly recommend ID Medical

I would highly recommend ID Medical, after a recent successful employment in UHCW as registered nurse role.
Mr Shoeb Khan , from ID Medical has been excellent from the very beginning. He has helped me to find and appoint to a competitive role. He was always contactable, and reliable and had excellent communication throughout the placement with me . I can proudly say that his performance was truly excellent . Always he professionally handled my doubts and concerns.
I would definitely recommend his services with ID medical again.Additionally , I am so glad to recommend ID medical agency to my friends . Mr Chirag was also a provided good service .

August 2, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Navya,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shoeb’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

The new guy

I've recently joined up with ID Medical as an Advanced Nurse Practitioner. The whole process of becoming compliant and booking my first shifts has been made incredibly easy, on my part, by my agent, Saurab. He's been on hand to answer any questions and rapidly worked to sort out any compliance requirements.

July 31, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Thank you for the fantastic review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Saurab’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Exceptional Support and Dedication: A Journey to the UK Made Possible by Mr Shoeb Khan and ID Medical Agency

I would like to express my deepest gratitude and appreciation for the outstanding services provided by Mr. Shoeb Khan and the entire team at ID Medical Agency. As someone seeking to work as a nurse in the UK, the journey can be challenging, but the expertise and support from ID Medical made all the difference.

ID Medical Agency stands out as a beacon of excellence in the recruitment industry. The agency's commitment to helping healthcare professionals find job opportunities in the UK is unmatched. From the initial consultation to the final deployment, the staff members demonstrate professionalism, empathy, and an in-depth understanding of the complexities involved in international recruitment. They are truly dedicated to ensuring that every candidate feels supported and confident throughout the process.

A special mention goes to Mr. Shoeb Khan, my recruiter, whose dedication and discipline have been instrumental in achieving my dream of working in the UK. From the outset, Mr. Khan exhibited exceptional commitment, guiding me through every step with precision and care. His efforts were tireless, from finding the perfect job offer to assisting with the complex UK visa process, and even arranging the flight tickets and deployment logistics.

What sets Mr. Khan apart is his unwavering dedication to his job. He went above and beyond to ensure that I had all the necessary information and support, addressing any concerns I had promptly and thoroughly. His disciplined approach ensured that all the processes were handled smoothly and efficiently, making a potentially daunting experience feel manageable and stress-free.

Mr. Khan's professionalism and dedication are truly inspiring. He not only helps people find jobs but also plays a crucial role in helping them reach their dreams. His work goes beyond mere recruitment; it is about changing lives and creating opportunities. Thanks to his constant efforts, I am now embarking on a new chapter in the UK, confident and well-prepared.

In conclusion, I highly recommend ID Medical Agency and especially Mr. Shoeb Khan to anyone seeking a career in the UK healthcare sector. Their excellent service, coupled with Mr. Khan's exceptional dedication, makes them the best choice for anyone looking to make a significant and positive change in their career. Thank you, Mr. Khan, for being a guiding light in this journey!

August 2, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Alireza,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shoeb’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

middle grade doctor locumming at £90/h

I and a middle grade doctor working in Haematology but after leaving my training programme ID Medical and my current agent Guhar have provided me with a steady flow of well paid Locum posts for months at a time. I would recommend them to any doctor who is out of training and looking for work, or even in training and looking for an extra shift or 2. Currently I am working a pleasant full time job in sunny Devon and though it feels like bragging you should know I am being paid £90/h.

July 29, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Edward,

Thank you for the fantastic review!

It was a pleasure working with you and we’re delighted to hear that you’ve had such a positive experience.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Excellent team

ID Medical team is professional, and supportive My ID recruitment consultants , Saahir Parker, was very kind and extremely supportive. He gave me excellent advice during my work and I am very grateful to ID medical and Saahir for all the helps .

July 26, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Azam,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

Excellent Support Throughout My Nursing Journey in the UK

I would highly recommend ID Medical to any nurse looking to work in the UK. From the very beginning, they were incredibly helpful in guiding me through the application process, ensuring I met all the requirements. They even assisted with finding suitable accommodation upon arrival.

Communication was open and prompt throughout. Whenever I had a question or faced a challenge, the ID Medical team, particularly Mr. Shoeb Khan, was always there to address my needs with professionalism and care.

Thank you, ID Medical, for such an outstanding experience!

Jay Christian

July 16, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Jay,

Thank you for the fantastic review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shoeb’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Subject: Appreciation for Mr. Viraj's Consistent Guidance and Information from ID Medical

I am sincerely appreciative of Mr. Viraj's unwavering guidance and reliability throughout the process. His advice and information were consistently clear and accurate, ensuring there was no room for confusion or contradiction. Despite already having an employment letter from Manchester Trust, Mr. Viraj persuaded me to explore the job opportunity at Portsmouth NHS. I deeply value his dedication and commitment to facilitating a smooth experience for me. His professionalism and attention to detail have undeniably influenced my successful journey in securing a position at NHS Portsmouth.
I wish to extend my heartfelt gratitude to Mr. Viraj for his consistent directions, and to Miss Sai from Documentation for her meticulous document verification process. Their efforts ensured a seamless experience for me. Moreover, I am delighted to have obtained a family visa for my dependents without encountering any challenges. I am incredibly thankful for the support and professionalism displayed by the entire team, making this process stress-free and successful.
Wishing you all the best for your entire journey with ID Medical! Good luck!

June 15, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Nighat,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Viraj’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 1 out of 5 stars

90% of the reviews on here are clearly…

90% of the reviews on here are clearly fake. A shockingly bad service. They don't look after doctors, they bother them.

July 9, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Dear Dr Swindon,

We’re sorry to hear of your experience, this is not reflective of the service we strive to provide.

We have checked our records and unfortunately cannot locate your details on our database. In order to investigate your complaint fully, please can you send an email to customercare@id-medical.com, with details so we can understand what has happened and take appropriate action.

We take all feedback seriously and we would welcome the opportunity to resolve this situation.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Excellent locum agency Imran handles my…

Excellent locum agency Imran handles my shifts and he is very good and efficient . Every week he sends me a reminder of all the shifts i have that week. He is available 24 hours aday i can text him any time and he is very quick to respond. The agency is very efficient and organised.

July 8, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Samina,

Thank you for your wonderful review! We’re pleased to hear that you’ve had a great experience.

Best Wishes,
ID Medical Team

Rated 5 out of 5 stars

Great people to work with

It's been absolutely wonderful to hook up with ID medical again, after a rather long gap. Pooja has been instrumental in getting my file approved and booking shifts. Lovely to work with her again, she's very prompt with her responses along with being very friendly and courteous.

July 2, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Has,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

Staff really helpful and they always…

Staff really helpful and they always answer my call
Imran was really great and he really helped with all the compliance he worked along with me all the way till we got excepted with surgeries.
Thank you so much Imran

June 25, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Hanna,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

Great locum experience

I have worked with Saurab and I’m pleased with the attention to detail and his Professionalism . ID medical also Processed my documents on time and made shifts available in a timely fashion.

May 22, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Damilare,

We appreciate your five star review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Saurab’s efforts.

Our team strives to provide the best support and it’s rewarding to see our efforts recognised. Thank you for choosing us as your medical recruitment agency partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

A vote of thanks and a statement of…

A vote of thanks and a statement of immense appreciation to ID Medicals.

This is only possible due to the tireless, sincere, and “never say die” efforts and also “never ever give up” kind of attitude of your employee SANAYA MUSANI.

ALL CREDIT TO THIS FANTASTIC EMPLOYEE OF YOURS !!!!

Her care and support for her doctors from the day one is simply outstanding.

She is a person full of energy and has the attitude to light up anyones dull day the moment she greets you once the phone is connected. To be honest one cannot stop that silly smile on the face.
Believe me it makes a difference - difference to the company she works for and to the person she is working with (costumer).
She and her colleagues made sure my recruitment process was smooth and less cumbersome. Her patience in handling her costumers is amazing.
She would regularly add a touch of “family member like” feeling to the conversation by asking about the welfare of my family which feels very nice…..and that’s really sweet of her, yet maintaining highest level of professionalism.
She is a very efficient and a very confident person and is an asset to any company she works for !!!!!
She keeps one updated about the jobs and immediately gets down in securing the sought after job (one requested) and also gives sincere advice regarding the pay rates, place of work etc.
Sanaya…..very well done !!!
I am very thankful indeed for all your sincere efforts and look very much forward to be working with you again.

Very well done and many thanks AGAIN !!!!!

June 12, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ashfaq,

Thank you for the fantastic review! Your kind words mean a lot to us.

We’re thrilled to hear about your positive experience and appreciate your recognition of Sanaya’s efforts. We'll be sure to pass on this brilliant feedback.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I have been working with Arpita for…

I have been working with Arpita for couple of months, however it seems as if I have known her for years. Arpita is one of the best and amazing Consultants in ID Medical, she is a very hard working person ensuring that all my availability are covered as requested, She is honest and open with me as her nurse , she gives me professional advice when needed too . If there are no shift available she will inform me immediately that sorry the shift is gone but she will try her best to look out if the hospital put out more shifts. What I like about Arpita she is very kind and understanding , she always put my needs first and we are working together as a team. Arpita is extremely committed to her work and extremely faithful.

June 10, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Anna,

Thank you for your brilliant review!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Arpita’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

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