ID Medical Reviews 

1,245
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are described as supportive, approachable, and dedicated. Many people appreciate the excellent service, noting the company's ability to provide tailored support, from securing positions to managing compliance and accommodation. The overall user experience is frequently praised for being smooth, efficient, and easy, making the recruitment process stress-free. Reviewers also commend the prompt communication and responsiveness, with staff always available to answer queries and resolve issues. This consistent support fosters a sense of being well looked after, valued, and respected.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, supportive, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

People report positive experiences with response times, highlighting timely feedback and prompt replies that... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,245)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant agency!

Brilliant agency!!
Great community and find me plenty of work.
Would highly recommend Sohail

November 29, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Natalie!

Rated 5 out of 5 stars

Very Good Locum Agency

Saurab who is my recruitment consultant was really helpful throughout the onboarding process and was able to get me working quickly. There is a lot of paper work but he responds to queries quickly. However I think there should be direct lines to contact the consultants directly without going through the switch board all the time. Nevertheless I ll recommend them to all doctors and nurses.

November 22, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ola,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Saurab’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Highly recommended

This has been my first experience of working as a locum. I have found ID Medical supportive and in particular, my agent, Anuj has been diligent, organised and helpful.

November 4, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Alifa!

Rated 5 out of 5 stars

Sohail is a supportive consultant and…

Sohail is a supportive consultant and is available when needed. I am fortunate to have had a smooth transition to this agency because of his efforts.

October 25, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Paula,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Sohail’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I want to really thank the id medical…

I want to really thank the id medical team for all the on going support I have received. They have been so prompt in offering me any support that I need. In particular I would like to thank Shweta who has always gone above and beyond to book me shifts in advance and also help me with anything I need. She has made my transition to agency nursing much easier by giving me all the information and support I require and more. Thank you once again.

October 24, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sumera,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Shweta’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Excellent

Thank you ID medical team for the continous support and guidance to make my UK dream true
I would like to Mr. Shoeb Khan for his timeline updates and advices.They way he guided me is truly appreciated.
Thanks Mr. Shoeb . Also l have to mention about Ms. Sai Pooja for her assistance.
I truly recommend ID medical to all my friends.

October 10, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Fixy,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shoeb and Pooja’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Has been lovely service from ID medicks…

Has been lovely service from ID medicals so far. My recruitment consultant Imran Shaikh has been excellent.

September 27, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Okoli,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. ID medical gave me my first job in the uk 7years ago. Even now as a GP they have been brilliant in getting me locum shifts. 7 years ago Lals was brilliant and now Yesudas has been really helpful and professional . I can’t recommend them enough.

September 23, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Zelda,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 4 out of 5 stars

Agency work in primary care

I have worked here for a few months. My contact is Sohail. He is always helpful prompt polite and professional.

September 20, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Sarah!

Rated 5 out of 5 stars

Excellent service by ID Medical locum…

Excellent service by ID Medical locum agency. Imran Shaikh especially was very helpful in getting me locums. He also made sure my shifts were paid on time and got me the days i wanted.

August 18, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Samina!

Rated 5 out of 5 stars

Excellent Support and Professional Service

I recently had the pleasure of working with ID Medicine Recruitment to secure a new role within an NHS Trust, and I cannot recommend their services highly enough. From the start, their team was highly professional, responsive, and supportive throughout the entire recruitment process.

The consultants were proactive in understanding my career goals and took the time to match me with a role that fit both my skills and aspirations. They kept me updated at every stage, offering valuable advice and guidance, which made the whole process smooth and stress-free.

Their attention to detail and commitment to my success were evident, and I truly appreciated their personalized approach. Thanks to ID Medicine Recruitment, I am now in a position that I am excited about, and I feel confident in my new role.

If you’re looking for a recruitment agency that cares about your success, I highly recommend ID Medicine Recruitment, and a special thank you to Raj and Pranav for their exceptional dedication!

Thank you for helping me secure this fantastic opportunity!

August 29, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Mohanad,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

would recommend to Locum doctors.

Dean was the main recruiter I worked with and although the Locum market was slightly dry this last year he did his absolute best and it paid off - was an amazing time working with him and his agency. Made the employment process very smooth and always got paid on time with no faults on their side.

September 2, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

We appreciate your five star review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Dean’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

The ID medical team is incredibly supportive and professional. It was a great adventure till I settled in the United Kingdom as an international nurse. There were numerous offers, and I received excel

ID medical team is very supportive and professional. It was beautiful journey until settlement in uk as an international nurse. Alot of offers, great support in interviews and in the documents preparation. I will recommend them strongly to all my colleagues.

July 24, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review!

Rated 5 out of 5 stars

Excellent experience working with ID Medical:


I am very happy and of-course lucky to join ID Medical recently. I have worked with many locum agencies throughout UK but I had very unique experience with ID Medical. Their recruitment consultants and managers are very dedicated to serve the doctors and support them. They are very transparent, honest , professional and trustworthy.
I want to mention especially Miss Gauri, the recruitment consultant, I have been dealing with. She has been very supportive and helpful and transparent.She is one of the most brilliant recruitment consultant as according to my personal experience.
I will also mention Mr Calston, the manager who has been very supportive throughout. I appreciate their support and efforts with Miss Gauri.
I never experienced delayed payments with ID Medical. All payments have been processed on time and I have been receiving payments likewise.
They have been sorting out accommodation sometimes even on their own expenses when I have been working far parts of England, Wales and Scotland.
Regarding mandatory training and compliance, they have been always very supportive.
Moreover I will recommend all locum doctors to join ID Medical Staffing. They are the ones who are trustworthy.

August 23, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Vakar,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

It was a great experience...

It was a great experience....
You people supported me a lot, very helpful, and good communicators you are....

I found everything great....
Thanks and Regards...

August 23, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for the fantastic review, Pragya!

Rated 5 out of 5 stars

The ID medicals crews supported me a…

The ID medicals crews supported me a lot and my Uk job journey process was very smooth and easy because of ID medicals.I strongly recommend these agency

August 23, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Johncy!

Rated 5 out of 5 stars

Great Experience with ID Medical

I'm very lucky to have been introduced to Thomas Traas from ID Medical through my colleague. Tom has been fantastic from the very beginning in sorting out everything needed to get the post I was looking for. He managed to find me an excellent placement which has given me invaluable experience, connections, and lifelong friends. Without any doubt, his support has been exceptional and efforts truly outstanding. He is very punctual and on top of things with any issue you raise to him. I wish him all the best in his career.

I have already recommended ID-Medical to colleagues. I’d definitely contact ID Medical as a first choice in the future.

August 7, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Tarek,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

Saurab is great

Saurab is great! Excellent communication

August 14, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for sharing your feedback!

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