ID Medical Reviews 

1,245
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are described as supportive, approachable, and dedicated. Many people appreciate the excellent service, noting the company's ability to provide tailored support, from securing positions to managing compliance and accommodation. The overall user experience is frequently praised for being smooth, efficient, and easy, making the recruitment process stress-free. Reviewers also commend the prompt communication and responsiveness, with staff always available to answer queries and resolve issues. This consistent support fosters a sense of being well looked after, valued, and respected.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, supportive, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

People report positive experiences with response times, highlighting timely feedback and prompt replies that... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,245)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

I have been working with ID Medical since October 2024 & have most dealings with Mohammed Hasan.

They are professional, efficient & always very friendly, especially Mohammed.

100% recommendation

October 1, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Gill,

Thank you for your wonderful review!

It’s fantastic to hear about your great experience.

Our team is dedicated to providing the best possible service and it’s great to hear feedback from our fantastic Healthcare Professionals.

We look forward to keep working together.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

ID Medical

ID Medical is agency providing me with endoscopy work. Team is professional, courteous and agents (Mohammed Hasan, in particular) are good communicators. When things are less than perfect, they strive to put things right. It is pleasure to be associated with ID Medical. Payments are prompt.

February 2, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Pradeep,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

ID medical leads in communication with the consultants

A friend of mine introduced me to ID Medical. Mohammed Hassan has been my contact there from the beginning and it has been absolutely amazing every time I contacted him. In comparison to other firms I work with, where I don’t know which of the coordinators will respond to my email, and where I cannot call anyone to discuss something, the personal experience of communication is genuinely great.

February 5, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Dr Ashraf,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Mohammed’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Joining ID Medical... Best decision

I left my old and long-time agency just to join ID Medical. And it was the best and right move for me.
Within few days, my agency consultant, Snehal found and immediately able to booked me for a post which I really love and enjoy working in it.

December 16, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ronald,

Thank you for your wonderful review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Snehal’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I have been associated with ID Medical…

I have been associated with ID Medical for quite a few years.
Since April 2024, Ms Gauri Padhye has been my Consultant and she has been very quick and efficient.
It has made the experience with ID Medical more fulfilling, thanks to Gauri Padhye.

Mr. Suresh Dubhashi

February 3, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Suresh,

Thank you for the fantastic review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gauri’s efforts.

We look forward to keep working together.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Great Experience with Sanaya Musani!

This was my first locum job on completing training, and the way Sanaya Musani guided, steered and often handheld me through the process has been outstanding. She would always be in touch to check how the experience was going, and to allay / address any anxieties or apprehensions that the novel circumstance would generate.
To illustrate, I fell ill just before I was due to start, again leaving me uneasy about the first impression my absence would give the employer. Sanaya stepped in and communicated delicately yet proactively on my behalf.
She was also a constant, visible and containing presence when issues emerged regarding payment – she helped me navigate that challenging time with patience and thoughtfulness.
She has been fantastic. I couldn’t have wished for a better ally during this locum employment phase. She has been professional and engaging throughout, and has always ensured arrangements are in place and communicated when she’s away.
She has also always been a joy to speak to every time.
Thank you Sanaya, I truly appreciate all you’ve done for me!

November 21, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ashutosh,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sanaya’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

A few lines about experience with Ms Gaganjot bindra

I have very recently registered with ID medical to do locum shifts within UK and i will write a few lines to give my feedback- to the whole team but in particular Ms Gaganjot who handled the whole process. I must complement her for being a thorough professional, who was very helpful and understanding, went out of her way to iron out any wrinkles involved in the process, guided me at every step when asked for any help and made it very easy and a comfortable experience to get registered and start booking shifts at various hospitals- Cannot recommend enough!!

February 3, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Mohib,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gaganjot’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I have been working with ID Medical for…

I have been working with ID Medical for the past 5 months now.
Their service has been great.
Trisha has been extremely helpful right from finding the job assignment to sorting out pay issues.
Thanks.

February 2, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Thank you for the five stars!

We’re thrilled to hear about your positive experience and appreciate your recognition of Trisha’s efforts.

Kind Regards,

ID Medical Team

Rated 5 out of 5 stars

I would like to give some good feedback…

I would like to give some good feedback for yesudas Swamy from id medical. I am a Gp and he has helped me a lot in finding a locum job and later a salaried job. He has gone above and beyond and worked very hard to make it possible for me to find a job. I am a very impressed with him and his hard work. I wish him all the best for his future endeavours.

January 31, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Yesudas’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I have been working with the ID medical…

I have been working with the ID medical team for some moths with medical locum jobs.I have found Trisha to be extremely helpful and responsive throughout our interactions and has gone above and beyond. Also she is very friendly . Solving problems very quickly and very polite, many thanks Trisha I am very happy working with you , regards

January 30, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Hasan,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Trisha’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I have a great deal of experience with…

I have a great deal of experience with the services of ID Medical. They have a competitive team and especially Ms Gaganjot Bindra RecruitmentConsultant, who is directly dealing with me. Ms. Bindra is highly professional, and she goes above and beyond to help and support me in all matters at work. I highly recommend ID Medical to my doctor colleagues.

January 16, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Dr Shakir,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Gaganjot’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

We have been working with the ID…

We have been working with the ID medical team for some months now to source GP locums for our service. I have found Yesudas to be extremely helpful and responsive throughout our interactions and has gone above and beyond. Many thanks!

January 16, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Patrick,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Yesudas's efforts.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Very responsive and efficient at…

Very responsive and efficient at getting jobs. Worked with other companies who aren't as good as ID Medical. Sanaya in particular was very responsive and active in getting me shifts at a good rate.

January 9, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review!

Rated 5 out of 5 stars

My experience with ID is great

My experience with ID is great. My consultant is Sanaya Musani who is supportive and helpful. She listens carefully and has helped me secure a right place to work. She is quick in addressing the concerns and I thoroughly feel supported and I am enjoying working with her. Thank you.

January 3, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Aravinda,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Sanaya’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Definitely happy with ID- medical!

I spoke to a recruitment consultant named Farhan Peerzade from ID medical today. He was extremely helpful and patient as I asked questions about my unique situation. He listened and gave great and helpful advice, particularly in how to get back into the nursing career after a long time away and what the agency can offer.
I would thoroughly recommend ID- medical and especially Farhan for anyone looking to sign up with a UK agency. Farhan gave me clear information based on years of expertise and did not talk over me. He factored my unique situation in his answers and therefore I felt supported and left with good information after my conversation with him. Thank you Farhan. 😊

December 19, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ali,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Farhan’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Shoeb Khan and his team. They were professional, responsive, and highly efficient in matching me with the right opportunity. The entire process was smooth, from the initial consultation to securing the job. Their attention to detail and dedication to helping candidates succeed truly set them apart. I highly recommend their services to anyone seeking employment or recruitment support. Thank you for your outstanding assistance!

December 3, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Christa,

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Shoeb’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Grateful …

I want to express my gratitude to Bharat who was my consultant in ID Medical
He really knew how to communicate with me and made my agency journey with ID Medical really smooth

December 3, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sarah,

We’re thrilled to hear about your positive experience and appreciate you’re your recognition of Bharat’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

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