ID Medical Reviews 

1,245
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are described as supportive, approachable, and dedicated. Many people appreciate the excellent service, noting the company's ability to provide tailored support, from securing positions to managing compliance and accommodation. The overall user experience is frequently praised for being smooth, efficient, and easy, making the recruitment process stress-free. Reviewers also commend the prompt communication and responsiveness, with staff always available to answer queries and resolve issues. This consistent support fosters a sense of being well looked after, valued, and respected.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, supportive, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

People report positive experiences with response times, highlighting timely feedback and prompt replies that... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,245)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gaganjot is incredibly helpful and…

Gaganjot is incredibly helpful and helps doctors find suitable jobs! She’s got a very pleasant manner and is very pleasant to work with!

May 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Natalia,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gaganjot’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Consistent work

Jonathan Swamy has been excellent in finding me consistent work over the last year. Has been professional, friendly and easily accessible.

May 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Deepika,

Thank you for your wonderful review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Jonathan’s efforts.

We look forward to continuing to work together!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with Shifa to obtain a job in England with ID medical! She has been great at keeping me upto date with job progress, navigating paper work and general enquiries. Shifa has been fantastic to work with and made my job transition seamless!

April 23, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Jessie,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shifa’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 1 out of 5 stars

The reviews here seem to be fake.

The reviews here do no reflect the reality. I was onboarding for over a year. Constantly needing more paperwork. Once the shifts were booked, they were cancelled few hours before the start or once less than an hour before the start time. Then they dar call me back to cover another shift. All my trainings and DBS are now expired as I am leaving nursing, but they keep offering the shifts and calling me...to cancel last minute? It seems like the KPI is how many calls they make. I wasted so much time onboarding for over a year and worked 3 shifts in total on the pay that was quite sad (I earn more on bank). Too many promises and no delivery. Do not waste your time an energy.

April 1, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet the expectations we strive for.

We have reached out to gather more details through this platform, so we can investigate what has happened, but have not yet received a reply. Please contact our resolutions team directly with your contact details and we will do all we can to support you.

Kind regards,

The ID Medical Team

Rated 5 out of 5 stars

Amazing agency to work for

Amazing place to work for. Mayur is especially excellent . Definitely recommended

March 28, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review!

Rated 5 out of 5 stars

Sanaya Musani- a true gem!

I just want to say a big thank you to Sanaya! Honestly, it’s been an interesting time to be a medic she’s always ensured that my best interests are met and making sure I get the best possible job. I also wanted to say thank you to Sanaya for her constant kindness and reassurance, she really is a gem

March 26, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Aminah,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sanaya’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I am thoroughly impressed with the…

I am thoroughly impressed with the exceptional service I received from ID Medical! Their professionalism, expertise, and compassion truly stood out.

From the very start, The entire team demonstrated a genuine commitment to my well-being. The staff took the time to address my concerns and provide ongoing support throughout my UK journey.

I highly recommend ID Medical for their exemplary service, combined with their kindness and empathy, makes them an outstanding choice.

February 3, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Renee,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

Outstanding Support from ID Medical

Outstanding Support from ID Medical – Highly Recommended!

I am incredibly thankful to ID Medical for their exceptional support in helping me secure a nursing job in the UK. From day one, their team was professional, friendly, and truly dedicated to making the process as smooth as possible.
Special mention to Mister Shoeb for always answering our questions and ensuring that all is well and also to other staff miss pooja and miss prajakta massive thanks to them ❤️.

They guided me through every step with patience and expertise—helping me prepare for interviews,, and ensuring I felt confident throughout. Their support didn’t stop there; they kept me updated, answered all my questions promptly, and made the entire journey stress-free.

Thanks to ID Medical, I now have a fantastic opportunity, and I couldn’t be happier! I highly recommend them to any healthcare professional looking for new career opportunities. A huge thank you to the amazing team at ID Medical!

March 13, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Dianne,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

I have had a highly positive experience…

I have had a highly positive experience working with ID Medical in the field of endoscopy. The company provides a variety of shifts, offering flexibility that aligns well with my schedule. The pay is competitive, and the team is professional and supportive, contributing to a positive working environment.

I would particularly like to commend Adam Croft for his exceptional assistance. From booking shifts to the onboarding process, he has been consistently helpful, ensuring that everything runs smoothly. His professionalism and positive approach have greatly enhanced my experience with ID Medical.
I highly recommend ID Medical to professionals seeking a well-organized and reliable agency.

March 2, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Mel,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Adam’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I got my dream job as a Medical…

I got my dream job as a Medical Laboratory Technologist in the USA through ID Medical. This agency is unarguably the best staffing agency I have ever seen, they have the best staff, the recruiters are so kind, polite and always communicates every step to me. Never for once was I left in the dark because the communication was topnotch. They also have the best immigration support team from flight booking, to making sure I arrived the US safely and upon that I received the warmest airport welcome anyone can wish for. There was someone on ground to make sure my settling in was smooth from getting my phone to getting my medicals and SSN. The accommodation team made sure I secured a place without much stress. Honestly my experience with this agency was perfect 🥰 ID medical remains the best

Ruphina Isielu

March 13, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ruphina,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

I worked with Mohammed from the ID…

I worked with Mohammed from the ID Medical team. Very helpful, was able to provide shifts in advance to help plan weeks ahead. Payment was prompt. Very good overall

February 24, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Mohammed’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Mohamed Hassan is the best

I have joined ID medical about a few months ago and have done a few shifts with them. I have found communication with Mr Mohamed Hassan easy, efficient and hassle free. I highly recommend them to all colleagues. Thanks ID medical and thanks Mr Hassan.

December 5, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Mohammed’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Mr Mohamed Hassan is an excellent…

Mr Mohamed Hassan is an excellent member of ID team,very professional and always helpful , he is approachable and he strive to support and help his clients .
my experience working with ID medical through Mr Hassan is very pleasant .
I give him difently 5 stars

February 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Nafe,

Thank you for the fantastic review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Mohammed’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Working with ID medical

Kevin Christie has been working on my application. He is very diligent and smart, has taken full responsibility and managed to find me placement that worked well for me. He is prompt and has ensured that the paperwork was done on time. He is a pleasant and professional person to work with. ID medical has a great team!

January 13, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ramya,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Kevin's efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Consultant Abhishekh

Abhishekh is versatile and has adept communication skills to provide adequate information on any requirments. He is works hard and is on the spot to resolve any issues resulting in favourable placements. He is a exhales and is one of the most brilliant consultants I have worked with, thanks Abhishekh.

February 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Patsy,

We appreciate your five star review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Abhishekh’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Mr Mohamed Hassan is an excellent…

Mr Mohamed Hassan is an excellent member of the id medical, very professional, prompt, understanding and accessible.
His response is always perfect and in at timely manner. His process of the payment is great and no delays
He is a great asset to ID medical and marvellous team member to work with

February 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Thank you for the fantastic review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Mohammed’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

This is for Mr Mohammed Hussain.

This is for Mr Mohammed Hasan.
He is a kind, understanding, helpful
and professional recruiter.
He responds to requests promotly
and remedy all the problems accuratly.

I would with a great honour to work
with him and recommend ID- Medical
for my colleagues.

Many Thanks

January 6, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Kamran,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Mohammed’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

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