ID Medical Reviews 

1,245
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are described as supportive, approachable, and dedicated. Many people appreciate the excellent service, noting the company's ability to provide tailored support, from securing positions to managing compliance and accommodation. The overall user experience is frequently praised for being smooth, efficient, and easy, making the recruitment process stress-free. Reviewers also commend the prompt communication and responsiveness, with staff always available to answer queries and resolve issues. This consistent support fosters a sense of being well looked after, valued, and respected.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, supportive, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

People report positive experiences with response times, highlighting timely feedback and prompt replies that... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,245)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

ID medical have been great! Absolutely no issues, transparent with their clients and timely responses with regular updates. Chinmay in particular has been a pleasure to work with. Highly recommend

May 19, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review!

Rated 5 out of 5 stars

Outstanding service and support from ID medical



I've been working as a Locum Consultant Psychiatrist through ID Medical for just over a year, and my experience has been nothing short of excellent. From the outset, the agency has demonstrated an exceptional level of professionalism and efficiency. They have consistently found me suitable roles that align with my skills and preferences, and the rates of pay have always been competitive.

A special mention must go to my consultant, Fred Dune, who has been absolutely outstanding. Fred is approachable, responsive, and genuinely committed to supporting his doctors. He’s taken the time to understand my needs and career goals, and his guidance and proactive communication have made every placement smooth and stress-free.

ID Medical stands out for their integrity, reliability, and the high-quality service they provide. I would not hesitate to recommend them—particularly Fred Dune—to any medical professional seeking locum work.

March 17, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi William,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Fred’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Post retirement return to work

Three years ago when I retired I thought I had closed the door for good on working clinically again. As such I let all registration etc lapse. So when I changed my mind and decided to return to work as a locum consultant there were several hurdles to cross to meet all the regulatory requirements. Some steps were easy some required re or new training on-line and in person some were frustrating as vital information had been “lost” by others and a work around was needed. This all took time and some effort but with the patient help of my recruitment consultant at ID medical we got there and I am fortunately back at work!

March 27, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Alex,

Thank you for your wonderful review!

Best wishes,
ID Medical Team

Rated 5 out of 5 stars

I have an excellent relation with…

I have an excellent relation with idmedical since 2017. My current agent, Dean Faulkner has gone above and beyond to accomodate and responded very promptly to all my questions. Overall, a very positive experience, many thanks Dean!

May 15, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Claudiu,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Dean’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

The best locum agency

I was incredibly lucky to work with ID Medical, initially with Jade and later on with Dean. They were both so helpful and essential in my journey as a locum and not just getting the jobs that I wanted but the ones that gave me the best chance to progress as a clinician.
Would recommend ID Medical to all doctors and especially Dean

May 15, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ayman,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Jade and Dean’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Fred is an outstanding recruitment…

Fred is an outstanding recruitment consultant who consistently prioritizes his clients. From the initial stages of locum work to negotiating various aspects with the workplace, he demonstrates dedication and professionalism. Highly recommended.

May 14, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Adnan,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Fred’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

I have great deal of experience with ID…

I have great deal of experience with ID Medical and its support team. Ms Gaganjot Bindra Recruitment Consultant has supported me throughout my locum work. I have been provided 24/7 guidance and assistance. I highly appreciate and recommend the agency and the team.

April 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Khurram,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gaganjot’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Great Agency to work for

Great Agency to work for. My consultant makes sure I always have work as an ANP. Highly recommend ID Medical as an agency to work for.

May 14, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Geraldine!

Rated 5 out of 5 stars

I have joined ID medical in late…

I have joined ID medical in late January 2025. The registration was smooth and I give thanks to Mayur, he is very professional and efficient to his work.

Once my registration was successful Mayur has been my consultant. May is very professional and works hard to ensure that I get shifts.

I am very greatful to Mayur. He is very professional.

May 14, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sakhumzi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Mayur’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

ID medical is the best among agencies I…

ID medical is the best among agencies I have worked with.
They are supportive, professional
Special thanks to Gagenjot, she is amazing staff

May 14, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Wafaa,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gagenjot’s efforts.

Kind Regards,
ID Medical Team

Rated 5 out of 5 stars

Professional and Effective

Sushant has been professional, friendly and committed to finding me suitable work since Day 1.
Everyone at ID Medical have shown similar professionalism.

May 8, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Deniah!

Rated 4 out of 5 stars

Professional service

Meena is a pleasure to deal with. Any request I have are dealt with quickly. I am kept updated every step of the way.

May 8, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Sarah!

Rated 5 out of 5 stars

Hardworking agency staff

Jonathan has worked hard to help me with my placements. Getting a settled into a job has been made much easier with his help. He has helped me find accommodation, settle deposit payments for new accommodation and is always available for queries.

May 9, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Syafiq,

Thank you for the fantastic review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Jonathan’s efforts.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

review

I have been with Id Medical for the last few months. I have found the team to be very diligent.
My main contact has been with Miss Musani. She is a very supportive, approachable and knowledgeable young lady.
She seems well aware of the locum market, and available opportunities. is happy to have a discussion around various options and find something that suits your needs.
Her friendly phone manner always adds positivity and reassurance to the conversation-

May 9, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Shahnila,

Thank you for the fantastic review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Musani’s efforts.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Sushant has been the most amazing chap…

Sushant has been the most amazing chap I have had the pleasure of working with. He is diligent,efficient,proactive and polite. He is always available and helpful. Infact, he has kept me very busy for the last 2 years. He is an absolute asset to the company. It is very rare for me to add a review but he deserves it

May 8, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sayeda,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sushant’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Shivani Menon

Shivani Menon - My light at the end of a very dark day in 2024 after my partner’s terminal cancer diagnosis and palliative treatment. Made more money in 2 months with Shivani than I had done in the 6months before ID medical! She responds flexibly to our need to work and turn up for chemotherapy and sudden hospital admissions. What an asset to our family and ID Medical. The most professional agency staff in my 26 years as a doctor.
Extremely helpful, supportive, calm, friendly, goes the extra mile for you, fills my rota if I let her 😊, rapidly switches to other areas when work starts drying up at a site. Very resourceful. I even managed to take my children to Orlando with confidence (their last trip was 15 years ago) - thank you and God bless you eternally. I am at peace here and don’t want to work any other way at the moment. Dr Angela Davies.

May 8, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Doctor Davies,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shivani’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Great experience in working for ID…

Great experience in working for ID Medical. Jonathan S. is very helpful in any query I have and he always responds quickly.

May 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review!

Rated 5 out of 5 stars

To be quite honest

To be quite honest, I enjoyed excellent interpersonal relationship with Jonathan Swamy ( Recruitment Consultant). ID Medical has provided amazing opportunities and support.

February 26, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Oladele,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Jonathan’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look