ID Medical Reviews 

1,245
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are described as supportive, approachable, and dedicated. Many people appreciate the excellent service, noting the company's ability to provide tailored support, from securing positions to managing compliance and accommodation. The overall user experience is frequently praised for being smooth, efficient, and easy, making the recruitment process stress-free. Reviewers also commend the prompt communication and responsiveness, with staff always available to answer queries and resolve issues. This consistent support fosters a sense of being well looked after, valued, and respected.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, supportive, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

People report positive experiences with response times, highlighting timely feedback and prompt replies that... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,245)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

I’ve had an excellent experience with ID medical. I normally deal with Sohail and I’m sure he has been an asset to the company, very professional and he actually gets things done such as communicate with the client surgery robustly and really looks out for me on a personal level, and I’m sure others too. Would definitely recommend this company, and very grateful to have come in contact with them

June 2, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Muhammed,

Thank you for your wonderful review!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sohail’s efforts.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Really good service

Really good service, enjoy working for ID medical. Especially working with Sohail, he does a fantastic job, responds promptly and enabled me to obtain work very easily. And payments are always made on time!! Overall extremely satisfied with the service provided.

September 17, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Haleema!

Rated 5 out of 5 stars

Highly Recommended

Would I recommend ID Medical? Absolutely go for it!
My consultant, Sanaya, has made my locum experience with ID Medical nothing short of a joy. She's been incredibly supportive, providing timely updates and clear guidance about the job market. Communication has been excellent, with consistent follow ups and a genuine willingness to help and find solutions.
Professional, proactive, and reliable A+++++
Thank you, Sanaya

June 23, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Taryo,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sanaya’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

It was a great experience

It was a great experience to apply though ID medical for a post I get what I want and more
They are very supportive professional staff who try their best for your benefit
I highly recommend for any one thinking for a new position to try ID medical and I’m sure you will never regret

All the best for everyone and thanks for ID medical team you are the best

August 11, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sanad,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

Highly Recommend ID Medical and Gaganjot!

ID Medical has been a very professional and easy company to work with. My recruitment consultant, Gaganjot, is fantastic at her job!

She stands out from other consultants by really taking the time to understand what I want and consistently finding jobs with ease. She has been extremely helpful with any issues, always going above and beyond to organise everything with minimal stress.

Communication has been excellent — I can always rely on a prompt reply and practical solutions to any problem.

I would strongly recommend ID Medical, particularly Gaganjot, whose support and dedication make navigating challenging times effortless for doctors seeking work

September 10, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Shahzeb,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gaganjot’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Exceptional service beyond expectations

I had the opportunity to work with ID Medical last month.
The team is very intelligent, dedicated, and diligent. My main consultant is Mr. Saurab Sinde, who is extremely supportive, honest, approachable, knowledgeable, and patient-a truly outstanding young professional. He demonstrates strong awareness of marketing, business management, and customer communication. He is always open to discussing various options and helping me find what best suits my needs. His friendly and respectful manner during phone calls, along with the reassurance he provides, makes every conversation highly valuable.

September 3, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Nandanie,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Saurab’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 1 out of 5 stars

Awful company to deal with as an…

Awful company to deal with as an accommodation provider. Always pushing, or trying to push fees down, dodgy system that benefits them only not the host or the DR. I would avoid.

August 8, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Kerri,

Thank you for your feedback.

We’re very sorry to hear that your experience with us was not positive, this is not reflective of the service we strive to provide. We have spoken to the consultant who should have come back to you after you offered a discount to advise you on progress. We have refreshed our processes to ensure this doesn’t not happen again and we apologise that we did not respond in a timely manner.

Best regards,

ID Medical

Rated 5 out of 5 stars

ID Medical and advisory Sanaya are…

ID Medical and advisory Sanaya are excellent in everything including communication, promptness and teamwork.

May 15, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Jimmy,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sanaya’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I have found working with ID medical…

I have found working with ID medical very easy and straightforward. Mr Yesudas Swami is always ready to help, easy to approach and resourceful.

July 17, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Tolulope,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Yesudas’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Wonderful experience with ID Medical

I have worked with ID Medical for close to a year now. I find them supportive and courteous. I particularly commend Mr Swamy Yesudas who has been very supportive. I definitely recommend ID Medical.

July 17, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Emeka,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Yesudas’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 4 out of 5 stars

I have found Fred Dune to be helpful

I have found Fred Dune to be helpful. He consistently responds to my emails and requests in a passionate and timely manner. He gets in touch with me when necessary, takes his time to offer explanations, addresses my concerns to his best ability.

July 12, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Fred’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Outstanding service

I have been working with ID medical for last few months. I’ve had a wonderful experience with the ID Medical team. I would especially like to thank Krutika for her outstanding support. She has looked after me exceptionally well throughout this journey. Her dedication and professionalism have made a real difference. Her friendly phone manner always adds positivity and reassurance to the conversation. Any issues I had she dealt with in a quick, efficient manner. I would absolutely recommend Krutika and ID medical for anyone looking for locum work.

April 10, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Arsala,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Krutika’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

ID Medical

I have found Perry extremely helpful at ID medical. He is very approachable, friendly and always able to help. Perry was extremely attentive to which type of work I was looking for and he found this for me. Any issues I had he dealt with in a quick, efficient manner. I recommend Perry and ID medical for anyone looking for locum work.

June 23, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Anham,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Perry’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I’ve had a wonderful experience with…


I’ve had a wonderful experience with the ID Medical team, and I want to especially thank Sahir for his outstanding support. He has looked after me exceptionally well throughout this journey and has been there for me every step of the way. His dedication and professionalism have made a real difference. If circumstances allow, I would be more than happy to work with him again in the future. I would absolutely recommend the ID Medical team to others.

June 17, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Qaiser,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sahir’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

I have found Meena Pillai very…

I have found Meena Pillai very professional and helpful in organising prompt allied medical staff cover for my small practice. Thank you

Dr Rajput
Springfield Medical Practice

June 9, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Dr Rajput,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Meena’s efforts.

Kind regards,

ID Medical Team

Rated 4 out of 5 stars

Go to Agency ID Medical

I’ve worked with ID Medical on different occasions over the years. On this occasion, I worked with my agent Somita. She was/is professional, supportive, and patient despite glitches while giving support to the NHS. I was given good advice from Somita from the outset. I am grateful.

January 9, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Somita’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

…Great working with ID medical

It’s been great working with ID medical for the short term I worked with them because of the recruitment consultant Fred Dune who very professional, competent, knowledgeable, and diligent with his work. He supported me as I began my work with ID medical and is a big reason to why I joined ID medical due to the reassurance offered by his professional skills.

May 14, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Darlene,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Fred’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

ID medical have been very supportive…

ID medical have been very supportive throughout the application process and placements.My agent Anuj Vaidya was very responsive and found me suitable placements.ID medical consistently remained in touch to ensure that I was comfortable in my workplace.

May 19, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Doctor Ismail,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Anuj’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Work related

I have been working closely with ID Medical personnel called Pooja Mehta for almost a year now. She is very efficient, and easy to work with and she comes highly recommended .

May 21, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Bridget,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Pooja’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,
ID Medical Team

Rated 5 out of 5 stars

Wonderful Team

ID Medical staff generally and especially Dean Faulkner has been very supportive. They answered all my queries promptly and assisted me settle down into a new role. I am forever grateful to ID Medical.

May 19, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Chidi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Dean’s efforts.

Kind regards,
ID Medical Team

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