ID Medical Reviews 

1,245
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are described as supportive, approachable, and dedicated. Many people appreciate the excellent service, noting the company's ability to provide tailored support, from securing positions to managing compliance and accommodation. The overall user experience is frequently praised for being smooth, efficient, and easy, making the recruitment process stress-free. Reviewers also commend the prompt communication and responsiveness, with staff always available to answer queries and resolve issues. This consistent support fosters a sense of being well looked after, valued, and respected.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, supportive, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

People report positive experiences with response times, highlighting timely feedback and prompt replies that... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,245)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ID Medical is my go-to agency

ID Medical is my go-to agency as they are dependable and trustworthy.
They always have their doctors' interes at heart and do their best to offer best positions to balance time and family priorities.
The support ID Medical offered me over the years was unwaivering and I really cherish their commitment and the sound relationship I built with them over 10 years now.
I have recently been supported by Ms Denni Luya and Ms Emma Woodrow, very competent and a pleasure to work with them both.
I can only hope to be so lucky in the future:)
Keep up the good work,
Many thanks indeed and very much appreciated!

October 22, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Loan,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team


ID Medical Team

Rated 5 out of 5 stars

Only positive things to say

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes and always inform me about any of her leave. She has great communication skills and is very friendly. There's nothing more I could have asked for. Would highly recommend.

October 20, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Denni’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Id Medical review

I am an anaesthetic consultant and I have been working with Id Medical since 2022. They always been diligent, efficient and trustworthy. I can't recommend them highly enough. Special thanks for my placement officer Denni Luya. Thank you Denni, you're great!

October 22, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Manfredas,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

I have heard great experience since I rejoined ID Medical. Shifts are confirmed in time. I received payments without chasing someone. Great experience all through. Well done team, great team work

I have had great experience since I started work with ID Medical through Abhishekh Kasar. Shifts are confirmed on time, if accommodation is required, he ensures that everything is sorted and there is no room for miss communication. Payments made on time. I have worked with ID Medical in the past, but this time is different in terms of effective communication.

August 1, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Nicholas,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

I am truly grateful and happy for the…

I am truly grateful and happy for the exceptional services provided by ID Medical and especially Mr. Alex. Their professionalism and care have made a positive difference in my experience. I highly recommend ID Medical for consultations to anyone seeking reliable and compassionate medical services.

October 11, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Naleen,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

My recruiter

My recruiter, Alexandru Marin, was always of tremendous help with everthing agency related. He was always very efficient in updating me and solving issues and we had a great collaboration.

October 10, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Andrei,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alexandru’s efforts.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I worked with ID medical and felt very…

I worked with ID medical and felt very supported by Sanaya Musani. She was very helpful, easily approachable and professional. I would certainly recommend her for any short term or long term locum work.

September 1, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sanaya’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

appreciation

Dear ID-MEDICAL team
I would like to express my sincere gratitude for your great help and support during my recruitment process. Your professionalism, guidance, and timely communication made the experience smooth and reassuring.

Thank you for your efforts and dedication in assisting me throughout this journey. I truly appreciate your commitment and the positive role you played in helping me secure this opportunity.
special thanks to Alex Marin who was amazing and legend

October 22, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Tariq,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

Locum work

I have been working as a locum doctor with ID Medical for almost six years. Throughout this time, I have found the agency—and especially my consultant, Mr. Sahir Parker—to be highly effective and exceptionally supportive. He consistently seeks out excellent opportunities for me and negotiates the best possible rates. I would wholeheartedly recommend ID Medical to anyone interested in locum work in the UK.

October 8, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ali,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Saahir’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I received an offer from PAHT through…

I received an offer from PAHT through ID Medical, and I was impressed by the exceptional support provided by the team throughout the entire process. Even after I started my job, they followed up to ensure everything was going smoothly. I'm still receiving valuable professional advice and support from them, even on matters unrelated to my contract.
Alexandru Marin stood out for his professionalism and helpfulness – he's been a great point of contact.
Thanks

December 21, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ehab,

Thank you for the fantastic review!

It was a pleasure working with you and we’re delighted to hear that you’ve had such a positive experience. Our goal is to make our Healthcare Professionals recruitment process as smooth as possible, and we’re happy to know we achieved that with you!

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with ID Medical. They were professional, responsive, and supportive throughout the entire process. Alex Marin was particularly helpful, clear in communication, efficient in organising everything. I would definitely recommend their services to anyone looking for locum or fixed-term opportunities.

November 7, 2024
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sarah,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

I have been impressed by the way

I have been impressed by the way, the team followed me up at intervals, to make sure things are going well for me. I would especially like to mention Alex Marin, who has been consistently in touch with me, enquiring about current role and future plans. He has always extended me his full support in securing the right positions at the right time, which made me feel secure. ID medical have taken care of me like a family member.

October 2, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Naveed,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Alex’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Sushant Gaikwad at ID Medical

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for me.

He is extremely diligent and his attention to detail is second to none.

He is always available, responds to calls texts and e mails immediately and always follows up and chases up outstanding issues.

I highly recommend him to anyone who wants to be looked after to the highest standards

October 1, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ravi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Sushant’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Saurab was absolutely outstanding…

Saurab was absolutely outstanding throughout my entire registration and onboarding process. He demonstrated remarkable patience, professionalism, and warmth at every step, ensuring that I felt informed and supported at all times. I truly appreciated how meticulous and detail-oriented he was with his emails and follow-ups — nothing was ever left unclear or unanswered.

Beyond his efficiency, Saurab went above and beyond to make the process smooth and stress-free. He was always approachable, proactive in anticipating my questions, and genuinely invested in making sure everything was handled promptly and correctly. His communication skills, responsiveness, and dedication reflect a recruiter who truly cares about both the company’s and the candidate’s experience.

I am genuinely impressed by his professionalism and commitment, and it has been a pleasure working with him.

September 25, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Chibuikem,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Saurab’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Great recruitment agency for doctors

ID Medical has helped me find great positions for 5 years.
I have worked closely with my recruitor, Alex Marin, and his team, in achieving my goals.
Very honest and trustworthy people. Always kept me informed and helped out with what was needed.

September 29, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Camelia,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

ID Medical helped me secure my first…

ID Medical helped me secure my first NHS Job from abroad (consultant physician) back in 2024!
The team is very supportive and listen, taking into account what is most important to you.
They give you advice when needed, and remain approachable even after the job has been started.
I would definitely recommend their services to all medical professionals.

September 26, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Ndagire!

Rated 5 out of 5 stars

GP locum - excellent agency

I have had a great experience working with ID medical in particular Vinaya. She has been very professional, supportive and responsive. She is very friendly approachable and easy to reach.

She took the time to understand my preferences and match me with suitable Locums that aligned with my schedule.

I would strongly recommend any GP to sign up with them looking for GP locum work.

September 24, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Mohid,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Vinaya’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Very helpful and dedicated team

Very helpful and dedicated team! My consultant advisor was extremely supportive.

September 12, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Mark!

Rated 5 out of 5 stars

Thanks ID Medical And Gauri

I had an outstanding experience collaborating with Gauri at ID Medical. She is remarkably professional, transparent, and approachable, which contributed to a seamless and stress-free recruitment process. Gauri was always supportive and responsive, ensuring I was updated at every stage and assisting with compliance, mandatory training, and accommodation when necessary. Her dedication and careful attention to detail gave me confidence, and I sincerely appreciated her reliability and honesty throughout. Gauri genuinely cares about the people she works with, consistently going above and beyond to deliver excellent support. She is a significant asset to ID Medical and is highly recommended.

September 17, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Khadija,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gauri's efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

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