ID Medical Reviews 

1,245
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and efficiency of the staff, who are described as supportive, approachable, and dedicated. Many people appreciate the excellent service, noting the company's ability to provide tailored support, from securing positions to managing compliance and accommodation. The overall user experience is frequently praised for being smooth, efficient, and easy, making the recruitment process stress-free. Reviewers also commend the prompt communication and responsiveness, with staff always available to answer queries and resolve issues. This consistent support fosters a sense of being well looked after, valued, and respected.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as professional, supportive, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the exceptional support... See more

Response time

People report positive experiences with response times, highlighting timely feedback and prompt replies that... See more

User experience

Customers report positive experiences with the user experience, often describing it as easy, proactive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional, thorough, and extremely efficient locum agency. ID medical are excellent from start to finish. I am glad I chose to work through them. Joe Crann ( Senior Recruitment Consultant) is very... See more

Company replied

Rated 5 out of 5 stars

My experience with ID Medical has been positive since I started working with them. My consultant, Denni Luya, has been outstanding, always reachable whenever needed, she sorts things within minutes an... See more

Company replied

Rated 5 out of 5 stars

I have been working with Sushant for many months. I cannot praise him enough for his excellent care. He has persevered in a very difficult market and obtained many different sources of work for... See more

Company replied

Rated 5 out of 5 stars

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would reco... See more

Company replied


Company details

  1. Recruitment Service
  2. Local Medical Service
  3. Nursing Agency

Written by the company

ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day. We recognise the challenges faced by Healthcare Organisations in the rising gap between supply and demand of Healthcare Professionals – as well as the challenges of our busy Healthcare Professionals, whose lives we try to make as easy as possible so they can get on with their important work. Getting the right people in the right place at the right time is what we do best. Our teams have specialist knowledge in all healthcare settings, specialties and professions. We are proud and privileged to be to be the largest on framework Workforce Solutions provider with trusted partnerships that span the entire healthcare spectrum, regularly working with over 95% of NHS Trusts, and in the last three years, all 100%.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,245)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Hi I joined ID MEDICAL 3months ago.Its…

Hi I joined ID MEDICAL 3months ago.Its very professional, efficient and up yo date.I was appointed to work with Shifa who was very professional, nice,and kind.
Tariq Abdalla

December 17, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Tariq,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shifa’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I joined ID medical this past month

I joined ID medical this past month. I have been working with Shifa. She is amazing and awesome to work with. She heard me out patiently and completely understood what I wanted for my shifts. She was always there when I had to sort anything out. They’re amazing to work with.

December 16, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Anurup,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Shifa’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Excellent Support and Fast Recruitment Experience

I have recently started working with ID Medical and am extremely pleased with how smooth and efficient the recruitment process was. Everything was handled promptly, allowing me to secure a locum position very quickly.

I would especially like to thank Ms Gauri, who was incredibly compassionate, supportive, and professional throughout the process. Her guidance and encouragement made securing my first locum role a positive and stress-free experience.

I would highly recommend ID Medical to any healthcare professional looking for reliable and supportive recruitment services.

November 3, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Ronal,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Gauri’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Great Agency and Team

I joined ID Medical this year and have found the company excellent to work with but wanted to thank in particular Perry Steadman.
Since the beginning, Perry has made the joining process as smooth and easy as possible. Once I was with the agency, he took into account my preferences for shift type and location, and found me frequent shifts at a competitive rate.
He has been extremely supportive, patient, and kind, and is very responsive when I had queries. He also checks in to ensure shifts have been going well and that I am being paid correctly.
He is very reliable and I've really enjoyed working with him.
Highly recommend and thank you Perry!

November 21, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Cat,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Perry’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Great experience!

I’ve had a positive experience with ID Medical! They are really prompt and great at helping you find roles that actually suit you. I worked directly with Sanaya who is lovely, super patient, and took the time to answer all my questions!

October 16, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, Mary!

Rated 5 out of 5 stars

ethical and effective Medical locum agency - I highly recommend

I am a senior Consultant Respiratory Physician and resigned my substantive post in 2019 (after an informative talk with the BMA pensions man). After 3 months at home, my wife made it clear i needed to go back to work and i'm delighted to be doing locum work as Respiratory Consultant physician for the NHS since then.
I have worked with Ms Denni Luya at ID-Medical for over 3 years (since October 2021) to the present. Denni Luya has proven to be both easy to communicate with and highly effective at matching me with Hospital Respiratory departments that are looking for my skill set and happy to match my availability constraints.
Working with Denni Luya backed by the ID-Medical team leaves me free to concentrate on delivering the medical care which i am passionate about and which i'm being paid for whilst Denni takes care of negotiating fees etc.
This agency is a stickler for 100% compliance with all relevant regulations including mandatory CPD, annual appraisal and 5 yearly revalidation as am i. I have always enjoyed doing CPD and keeping up to date. What is strikingly different in working with Denni and her colleagues at ID-Medical is the remarkably pleasant experience of working with their system designed to be efficient and easy to use.
In summary this is a highly professional, easy to deal with locum agency. My job placement needs have been very well looked after by Denni Luya.

October 30, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Harlow,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Denni’s efforts.

We pride ourselves in putting our Healthcare Professionals at the centre of everything we do!

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I have been working with ID medical for…

I have been working with ID medical for the past five years. It’s a very professional Agency with Recruitment Consultants eager and happy to help as well as negotiate competitive rates for Locum doctors. Ms Denni Luya has been my Recruitment Consultant for the past five years and she is a pleasure to work with. Since I am not very good meeting deadlines such as compliance or Appraisal ones, Denni has been of utmost help. From sorting out the best jobs, to ensuring good accomodation and ensuring compliance, she has been remarkable and very helpful. She has my highest recommendation. I do not say this lightly. I have been in the Locum industry for nearly twenty years.

November 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Denni’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I have been with ID medical since the…2013

I have been with ID medical since the beginning of time, for many years. They have been excellent team all around to support their healthcare workers. Denni Luya is one of the best there. I would recommend her for any job including the prime minister Job honestly. They’re are absolutely fantastic there.

November 7, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi David,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Denni’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Excellent Consultant



I had an excellent experience working with Adam, my consultant for my agency job. He was incredibly supportive, kept communication clear.Highly recommend his services to anyone.

November 6, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Sherwin,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Adam’s efforts.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

I’ve had an excellent experience wi

I’ve had an excellent experience working with ID Medical, and I want to give a special mention to my consultant Adam Croft for his outstanding support throughout the process.

Adam has been incredibly professional, approachable, and genuinely committed to helping me. His communication has been clear and consistent.
I hope my work with ID medical continues for many years.

November 6, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Craig,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Adam’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

“Smooth Process Thanks to Adam’s Help”

Adam was really helpful throughout my process of joining ID Medical. He guided me clearly through each step and made it so much easier to get started. He also helped me find suitable job opportunities quickly. Excellent support and communication — highly recommend!

November 5, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Bobby,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Adam’s efforts.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Alex Rizon-Endoscopy Nurse



ID Medical is a great company to work for as a locum nurse. I’ve been working with my consultant, Adam Croft, for a few years now, and he has always been extremely supportive. Whenever I’ve had any issues with my work, Adam is quick to help and resolve them. I really appreciate his help and the excellent service from ID Medical overall.

November 5, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Alex,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Adam’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

Throughout my time with dealing with…

Throughout my time with dealing with this company I have been thoroughly impressed with the level of professionalism, attention to detail and personalisation.

I have been dealing with Cheryl and she has made every part of my time with them smooth and straightforward. Cheryl has been a role model employee and ambassador for this company.

November 1, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Shafiq,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Cheryl’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

JFDI at ID Medical

It's a medical locum company, dealing with the In-Sourcing wave currently sweeping the NHS. It's able to organise and motivate hard-working medics into effective work parties to blitz the perpetually growing Waiting Lists. The agency staff I have dealt with - Cheryl Caldwell, Frankie Lagioia - have a refreshingly bracing attitude to hard work. It's the polar opposite of the languid style of self-appointed medical mandarins, and if you actually enjoy working, this agency will work for you.

October 4, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review, David!

Rated 5 out of 5 stars

Would definitely recommend.

I have had a great experience with ID medical. They have extensive coverage and close links with NHS trusts and providers in my field of work. My recruitment consultant Dean Faulkner has been consistently helpful, responsive and highly efficient in his dealings with me and HR personnel at various employing Trusts.
Highly recommended.

October 31, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Abel,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Dean’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

ID Medical has been really helpful with…

ID Medical has been really helpful with my locum work, particularly my allocated consultant Dean. We started to work together since I was a ST trainee. He keeps in touch with me regularly, found locum job promptly when I finished my training. He has been very supportive and accommodating to help me settling down in my new locum consultant role.

October 27, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Daisy,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Dean’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

Rated 5 out of 5 stars

fixed term locum consultant…

I got a fixed term locum consultant post with the help of ID Medical, very supportive group...highly professional, and meticulous took care of everything starting from interview preparation, going through documents, VISA, housing, schooling ...and even my airport taxi !....Special thanks to Amie Adams, Abdullah Rangoonwala and Pranav. I highly recommend them for doctors seeking UK posts.

August 1, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Reem,

Thank you for your wonderful review!

We’re pleased to hear that you’ve had a great experience. Your satisfaction is our top priority and it’s great to know we met your expectations.

We look forward to continuing to work together!

Best wishes,

ID Medical Team

Rated 5 out of 5 stars

Excellent

Excellent, efficient service.

October 24, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Thank you for your wonderful review!

Rated 5 out of 5 stars

Denni has been a life saver

I was very reluctant to take up my first locum consultant role until I came across Denni Luya from ID Medical. Denni reassured me with regards to the role and that the staff will be supportive in my academic pursuits. Denni took care of everything including rota, timely trainings and any work related issues. She has always been empathetic and responsive and I feel very reassured. Now I am at a stage where I have progressed financially and professionally due to her efforts and hard work. For anyone looking into taking up a locum role remember to ask for Denni at ID Medical to have a peace of mind and be able to concentrate solely on work.

October 23, 2025
Unprompted review
ID Medical logo

Reply from ID Medical

Hi Hammad,

Your kind words mean a lot to us!

We’re thrilled to hear about your positive experience and appreciate your recognition of Denni’s efforts.

Thank you for choosing us as your medical recruitment partner.

Kind regards,

ID Medical Team

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