ID&C Wristbands Reviews 

1,740
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products like wristbands, lanyards, and badges, highlighting their clear printing, vibrant colors, and durability. The ordering process is described as easy and straightforward, supported by helpful sales and design teams. Delivery is frequently highlighted as fast, swift, and reliably on time, often arriving earlier than expected, crucial for events. However, some people experienced delivery issues, including late arrivals or unreceived orders. Others noted product inconsistencies like incorrect text, color variations, or poor stitching. A few customers also mentioned communication difficulties, such as missing emails or unresponsiveness.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as excellent, high-quality, and... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of... See more

Service

Customers had positive experiences with service, consistently praising its speed and efficiency. Reviewers... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and prompt delivery, with... See more

Order

Consumers find the ordering process to be positive, often highlighting its ease and the quick delivery of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great pricing, quality & Customer Service I found the website easy to use to upload our premade design and straightforward to order. The pricing was great too. I had to remove a star because our se... See more

Company replied

Rated 4 out of 5 stars

Working with ID&C was great. The online ordering platform was easy to use and displayed turnaround time, which was helpful. It was a little difficult to get someone on the phone. Emails seemed to be t... See more

Company replied

Rated 5 out of 5 stars

I've been using ID&C and the express custom event passes for the past few years for all of my one off events. Price is very reasonable and competitive, turnaround time is fast and product is excellen... See more

Company replied

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied



Company details

  1. Digital Printing Service
  2. Event Technology Service
  3. Prints and Signs Store
  4. Promotional Item Store

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,740)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Turnaround time for non-variable data is quick!

Working with ID&C was great. The online ordering platform was easy to use and displayed turnaround time, which was helpful. It was a little difficult to get someone on the phone. Emails seemed to be the quickest way to communicate. Once you get a rep assigned, then a phone call works well.

July 1, 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Ben, thank you for taking the time to leave a review on your recent ordering experience with us. We apologize for the phone issues you ran into. I do see that you were able to connect with one of our reps last month and hopefully that was helpful ahead of you placing your order. We are glad to hear that email communication was timely as a lot of data was shared back and forth on your custom order to ensure everything was completed accurately. We look forward to helping you with orders in the future!

Rated 5 out of 5 stars

Best custom event passes!

I've been using ID&C and the express custom event passes for the past few years for all of my one off events. Price is very reasonable and competitive, turnaround time is fast and product is excellent. They always keep an eye on my designs and spot thing that need to be adjusted. Great customer service. No reason to go anywhere else!!

June 30, 2026
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Reply from ID&C Wristbands

Thank you very much for the kind words, Mary! We are so happy to hear you have had a continuously wonderful experience with ordering with us! We look forward to helping you with future events!

Rated 5 out of 5 stars

FANTASTIC company - saved the day!

FANTASTIC company was let down by another supplier and needed an urgent next-day delivery - the team answered my call and every question; under stress, as I was so destabilised by the last-minute issue with the other supplier! The lady on the call helped me identify what would be a good substitute I could get delivered the next morning - they offered clear advice, and in the end I saved £1400 v the other company (different item but in the end still worked perfectly!) WILL USE THIS COMPANY FOR MY NEXT EVENT 11/10 service and communication BRILLIANT !!

June 17, 2026
Unprompted review
Rated 4 out of 5 stars

GOOD OVERALL SERVICE

GOOD OVERALL SERVICE, SELF DESIGN PROCESS COULD HAVE BEEN SLICKER BUT WE GOT THERE IN THE END...SUPER QUICK DELIVERY AND ALL ARRIVED AS EXPECTED & LOOKED GREAT. THANKS :)

June 9, 2026
Rated 5 out of 5 stars

Good range of products

Good range of products. Rapid processing and delivery of order (next day)

June 3, 2026
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Reply from ID&C Wristbands

Thanks for your fantastic feedback. It's great to know you were pleased with both our product selection and the speed of our service. We work hard to keep a wide range of products available and to process orders as quickly as possible, so it's wonderful to hear your next-day delivery met your expectations. We appreciate your recommendation and hope to welcome you back to ID&C again soon.

Rated 5 out of 5 stars

It was wonderfull

May 31, 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you, George for your 5 star review and kind words! We are so happy to hear you had a wonderful experience ordering from us!

Rated 1 out of 5 stars

Very disappointing!!

Very disappointing!! ordered 150 wristbands for company party, they arrived with our lovely logo but no text. the week before i also did not recieve any email confirmation. called them up, asked for invoice to be sent. again no emails came through checked Spam. i called up to discuss what went wrong, they talked me through reordering and during that process the BLIP! in their system showed up! they even admitted yes on that one product there was an issue. our IT team have now recitifed it, but still they insisted that it was my fault, I even spoke to a supervisor/Manager called Sophie. the most she would offer was a 10% discount! I even offered to pay the postage if they would replace the wrist bands. What an awful experience all for the sake of £24.

June 23, 2026
Unprompted review
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Reply from ID&C Wristbands

We're sorry to hear that you were disappointed with your experience.

Having reviewed the order, we can see that the artwork submitted contained your logo only and did not include any text. As all custom wristbands are produced directly from the artwork provided, we printed the design exactly as it was uploaded. Our artwork checks are limited to ensuring designs are suitable for production, and we do not make changes to customer-submitted artwork.

We also investigated the email concerns raised and found that both the order confirmation and invoice were successfully sent from our system, but were not accepted by the receiving email server. As we were not aware of any issues during the ordering process, we were only able to investigate once contacted.

We appreciate that this was frustrating, especially with the wristbands being for a company event. While the order was produced and delivered on time as submitted, the discount offered was intended as a gesture of goodwill. Should you choose to order with ID&C again in the future, you're very welcome to contact our team before placing your order. We'd be happy to help guide you through the process, ensure you're completely satisfied with the design, and provide a discount on your next order.

We appreciate your feedback and are sorry that the resolution provided did not meet your expectations.

Rated 5 out of 5 stars

Great quality wristbands

Great quality wristbands, fast production and shipping overall

May 21, 2026
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Reply from ID&C Wristbands

Hi Stephanie, we appreciate you taking the time to leave us a 5 star review on your recent order with us! We look forward to helping you with orders in the future!

Rated 5 out of 5 stars

Great product and easy to use design…

Great product and easy to use design tool. Reasonable price and the delivery came sooner than expected. Great service. Will definitely use again.

May 18, 2026
Unprompted review
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Reply from ID&C Wristbands

Thank you for your fantastic review. We’re delighted to hear that you found our online design tool easy to use and that you were pleased with both the quality of the product and the value for money. It’s especially great to know your order arrived sooner than expected. We work hard to provide a smooth ordering experience, high-quality products and reliable service, so your feedback is greatly appreciated. We look forward to working with you again in the future.

Rated 5 out of 5 stars
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for your kind review. We're pleased you found the ordering process easy and were happy with the fast delivery. We appreciate your support and hope to help again in the future.

Rated 5 out of 5 stars

lovely quality

lovely quality. delivered on time. great colours on the ribbon, no smudges or fading out

May 13, 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

We’re delighted to hear this. Thank you for taking the time to share your experience with ID&C. It’s great that your ribbon arrived on time and that the colours and print quality met your expectations. We’re so pleased you were happy with the final result.

Rated 5 out of 5 stars

Great service and quality

I've used ID&C several times now, for badges, lanyards and wristbands. Their quality is always excellent, and they deliver on time. They are my go-to vendor for these items.

April 29, 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you so much for the kind words and we appreciate your repeat business with us for your event needs! We look forward to helping you with orders in the future!

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, great printing quality and excellent value - used them several years in a row now for my festival. Thanks!

April 21, 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Thanks so much for the kind review. We’re delighted to hear you were happy with the fast delivery, print quality, and value of your festival wristbands. It’s especially great to know you’ve chosen ID&C for several years in a row — we truly appreciate the continued support and look forward to working with you again.

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, quick response, even quicker turn around. Everything was perfect!

April 20, 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for taking the time to leave us a 5 star review on this order! We are thrilled to hear about this great experience with our team!

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