Wanted an Item of jewellery from a collection issued in 2011. Found it here at a marked down price (less than half). Order process simple with fast free delivery.
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Found Identity via Google and placed an order for several Nomination charms, received an email straight back saying one was out of stock but that they would be happy to either refund me or send once t... See more
I have placed two or three orders as presents and for myself over the last couple of weeks. I wasn't sure what to expect but the all round service has exceeded my expectations by far! My orders arrive... See more
Company replied
Order was dispatched a little later than hoped due to watch being out of stock. However, after chasing up, communication was very good, they refunded the next day delivery charge without me asking, an... See more
Company replied
Company details
Information provided by various external sources
Identity The Jewellers is home to over 100 brands of mens and ladies jewellery and watches to suit all ages and tastes, and leading designers include the very best of Endless Jewelry Charms, Nomination, Story by Kranz & Ziegler, Trollbeads, Hugo Boss, Fossil, Bering and Kate Spade. Shop the best for less at a leading High Street retailer for designer jewellery, charm bracelets and watches, offering only the latest and most stylish of premium jewellery and watches. Shop online today or visit us in-stores and discover some of the most stunning collections in the jewellery and watch fashion world… With more than 100 brands to choose from, other exciting and British-made designers include that of Anchor And Crew, Tateossian, UNIQUE Jewelry and Fred Bennett for him, as well as Babette Wasserman, Coeur De Lion, My iMenso and Chrysalis for her.
Contact info
SU106 & 102, Level One, North Mall, Intu Derby, DE1 2PG, Derby
- 01332 210269
- lovevariety@identityonline.biz
- www.identityonline.biz
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Simply a nice experience and excellent product , I will definitely buy again
I will use this company again
I ordered a Nomination charm for mu bracelet and it was delivered next day. The ordered was delivered free of charge and with the Nomination tool promised. The website was quick and easy to use. the product was exactly as described and the service excellent. The choice of charms was all i could hope for.As i said I will be using this company again.
Excellent. Service, great product
Easy shopping found product I wanted arrived in a few days, also enclosed detailed catalogue of other nomination charms, excellent.
timely service
Never bought a watch from here before but I am so thrilled qith the DKNY watch I got its lovely and deliver was so quick.qould definitely recommend. Gonna get jewellery from here next
Great service, delivered as promised, quick and efficient
Found Identity via Google and placed an order for several Nomination charms, received an email straight back saying one was out of stock but that they would be happy to either refund me or send once they received new stock in mid Jan. Nice and personal email , good service and my order arrived within a couple of days. Really efficient service.
great
it arrived very quick i am very pleased with how quick it come .i am very pleased with my item.it a great help with puting my link's on .it is a struggle with out it.and a great price.thank you.over the moon with it.mrs .june bryant.
Fast & reliable
I used this company to buy a nominations starter bracelet. I had my reservations as £7 was cheap for nominations. But I was very wrong, my order came in 3/4 days over the Christmas period! It came with a gift wrap box. However, on a personal note, I would recommend buying two 13 link bands to fit all the wrist of an adult, if your not buying lots of charms to go with!
Would not hesitate buying from them again.
excellent shop, would use again
fast delivery, no problems, no hassle, which is now very rare
thankyou
A last minute gift delivered in time!!!!
i tried this site after realizing that i had forgot a piece of jewelry found this site and was very pleased with the service and prompt delivery seeing as i ordered the daty before Xmas eve!!!!!
amazing
I would definitely recommend this site to anyone ordered it last wednesday night come friday morning really fast and reliable
Very hepful customer services and very good value jewellry.
I bought a silver chain for my son who liked it very much. The stock was a discontinued line and very good value and staff hepped very much in narrowing down my choice.
Overcharged for delivery
Product arrived late. I paid £5 extra for next day special delivery, but it only had £1.20 postage affixed when it arrived!.
Quick & Easy
With only a few days to go before Christmas I needed a gift for my wife. She had spotted a necklace on the Identity website but I couldn't get in to derby to buy it at the shop so decided to trust to online delivery. It was about 2:30pm on Friday when I placed the order and opted for express delivery to be on the safe side. It arrived the following morning at 9:00am. Excellent service and my wife had no complaints about the necklace so, all in all, a result!!
Just brilliant!
We used the Identity Jewellers on line for the first time last week. The order arrived within 2 days (not bad in the week before Christmas!). The only drawback with using Identity on line is that you don't have the personal service of their great shop in Derby.

Reply from Identity The Jewellers
Took money for order when not in stock
Twice I have ordered from this site, paid for order, then both times I receive an email to say that the the item is not in stock several days later. Most annoying!

Reply from Identity The Jewellers
Very good service
I was very pleased with the web site and ordering was easy and quick, And got my purchice the next day. I have used you before and will in the furture.
Merry christmas and a Happy new year.

Reply from Identity The Jewellers

Reply from Identity The Jewellers
Super fast delivery, brilliant
Easy to order & super fast I would use this site again. Free delivery too.

Reply from Identity The Jewellers
Immediate delivery, perfect service
I worried that I may have left a Christmas present too late, but the charm was delivered next day, wij all materials needed to wrap. Thanks for great service.

Reply from Identity The Jewellers
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