iHeadphones 

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Rated 1 out of 5 stars

I bought my headphones a year ago and used them initially for about 3 months. I did not use them for 2 /3 months and now I am unable to use them as they are not working. When u charge them the red... See more

Rated 2 out of 5 stars

Ordered headphones Wednesday.. paid for "express guaranteed next day delivery".. received a confirmation as such, then received an email Friday saying delivery Monday... I sent an email Frida... See more

Rated 5 out of 5 stars

+ great custumer servies - only one option for delivery. Royal Mail ! + custumer services answer your ticket as soon as possible, i didn't wait more 10 min for my ticket + if you buy out of Un... See more

Rated 1 out of 5 stars

As the title says my headphones were faulty, so I sent them back 2 months ago. I heard nothing from them until I emailed them, and even with the order number they couldn't give me any information... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Headphones and ipod accessories from the world's largest online headphone and earphones store, specialising in iPod, wireless and Sennheiser headphones.


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(328)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and product

Just bought two pairs of V Moda Remix headphones for running - usually 70 odd quid and got them for approx 20! Downside is that they're pink - but again they're for running. Excellent product, and equally as important is iheadphones brilliant service - as always.

Prompt, courteous and quick delivery. Not really sure what more you could ask for. Until the next time!

October 20, 2012
Unprompted review
Rated 3 out of 5 stars

Sound cuts out a lot

I ordered a pair of FSL Zero Bluetooth Headphones. Delivery was fast. Great sound and really comfortable but as with all bluetooth headphones I've had the sound cuts in and out a lot. This just about kills my great listening experience. If not for this problem it would be an easy 5 stars. BTW I use it with my HTC Desire HD Phone.

October 11, 2012
Unprompted review
Rated 1 out of 5 stars

No customer service at all

I returned my faulty headphones in July this year, hoping they would be back before the summer.

In the middle of August, they emailed me asking what address to send the replacement to (why they need this again, since they shipped them once, I don't know). I was on holiday so it took a couple of weeks to reply, but nothing arrived.

In the middle of September, I emailed again and asked what had happened. They said that they hadn't processed a response since it came from a different email address (true, but the subject was the same, which is what they said to keep the same!). So again, they asked what address to send them to. I replied the same afternoon.

We're now another month on from that last ticket, and still there is no sign of a replacement for the faulty product. I've raised yet another ticket to ask what is going on - no doubt I will be asked for my address again, and when I provide it, they will do nothing.

AVOID like the plague!

October 8, 2012
Unprompted review
Rated 5 out of 5 stars

Fabulous service

My orginal order was delivered promptly and when one ot the earphones stopped working after 6months they replaced the them straight away without argument.

October 7, 2012
Unprompted review
Rated 5 out of 5 stars

Very Impressed

Like the clarity of the site. Reviews are usefull and range of choice is immense.
Delivery was very quick and price was very competative.
The ATH-M50s are just what I was looking for and really are a great set of monitoring/tracking phones.
Thank you very much
Nigel
Epsom
Surrey

September 12, 2012
Unprompted review
Rated 4 out of 5 stars

Not bad.

The outer box and the contents were a little dusty, otherwise OK.

September 5, 2012
Unprompted review
Rated 5 out of 5 stars

5-Star

Excellent service - ordered a pair of headphones which arrived the next day by standard delivery.

July 21, 2012
Unprompted review
Rated 5 out of 5 stars

Fast Delivery

I was trying to buy these certain earphones to replace the broken old ones (that really fits well in my ear and sound good for their price range) and I couldn´t get them from this seller through Amazon because they wouldn´t deliver to my country. Then I found this website. No problems. Made the order and in a few days I got my headphones delivered to my home. Fast delivery. I was a bit surprised, I think the fastest I ever had when ordering from out of the country.

May 31, 2012
Unprompted review
Rated 5 out of 5 stars

Exceed expectations

Been buying from several other places before, got this web as recommendation from a friend who is very satisfied with the website's services. Don't make the same mistake as I did by buying from other well known websites, in most cases I've received some faulty products or lengthy delivery times.

May 19, 2012
Unprompted review
Rated 5 out of 5 stars

good and fast service

the item ordered arrived the day after, even if there was a problem with the headphones after 2 months (i'm not really lucky in general), there is a really good customer service, they exchange my item and I received it also the day after! so well done Iheadphones

May 11, 2012
Unprompted review
Rated 5 out of 5 stars

Impressive

Good choice of headphones with good breakdown of features etc., keen prices and very rapid (next day) delivery. It's hard not to keep buying more headphones, but I've only one pair of ears so I'm sorted for a while.

May 5, 2012
Unprompted review

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