I bought my headphones a year ago and used them initially for about 3 months. I did not use them for 2 /3 months and now I am unable to use them as they are not working. When u charge them the red... See more
iHeadphones
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See what reviewers are saying
Ordered headphones Wednesday.. paid for "express guaranteed next day delivery".. received a confirmation as such, then received an email Friday saying delivery Monday... I sent an email Frida... See more
+ great custumer servies - only one option for delivery. Royal Mail ! + custumer services answer your ticket as soon as possible, i didn't wait more 10 min for my ticket + if you buy out of Un... See more
As the title says my headphones were faulty, so I sent them back 2 months ago. I heard nothing from them until I emailed them, and even with the order number they couldn't give me any information... See more
Company details
Information provided by various external sources
Headphones and ipod accessories from the world's largest online headphone and earphones store, specialising in iPod, wireless and Sennheiser headphones.
Contact info
Unit 12-16 Queens Court, Bridgend Ind. Est. , CF31 3TQ, Bridgend, United Kingdom
- 01656 7900 30
- www.iheadphones.co.uk
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Excellent service and product
Just bought two pairs of V Moda Remix headphones for running - usually 70 odd quid and got them for approx 20! Downside is that they're pink - but again they're for running. Excellent product, and equally as important is iheadphones brilliant service - as always.
Prompt, courteous and quick delivery. Not really sure what more you could ask for. Until the next time!
Sound cuts out a lot
I ordered a pair of FSL Zero Bluetooth Headphones. Delivery was fast. Great sound and really comfortable but as with all bluetooth headphones I've had the sound cuts in and out a lot. This just about kills my great listening experience. If not for this problem it would be an easy 5 stars. BTW I use it with my HTC Desire HD Phone.
No customer service at all
I returned my faulty headphones in July this year, hoping they would be back before the summer.
In the middle of August, they emailed me asking what address to send the replacement to (why they need this again, since they shipped them once, I don't know). I was on holiday so it took a couple of weeks to reply, but nothing arrived.
In the middle of September, I emailed again and asked what had happened. They said that they hadn't processed a response since it came from a different email address (true, but the subject was the same, which is what they said to keep the same!). So again, they asked what address to send them to. I replied the same afternoon.
We're now another month on from that last ticket, and still there is no sign of a replacement for the faulty product. I've raised yet another ticket to ask what is going on - no doubt I will be asked for my address again, and when I provide it, they will do nothing.
AVOID like the plague!
Fabulous service
My orginal order was delivered promptly and when one ot the earphones stopped working after 6months they replaced the them straight away without argument.
Great service
excellent service extremely prompt and very well packaged
cheap and best
I ordered SoundMagic MP21 Black with Mic, reached on time.. fully satisfied with product.
keep up the good work guys.
Very Impressed
Like the clarity of the site. Reviews are usefull and range of choice is immense.
Delivery was very quick and price was very competative.
The ATH-M50s are just what I was looking for and really are a great set of monitoring/tracking phones.
Thank you very much
Nigel
Epsom
Surrey
Not bad.
The outer box and the contents were a little dusty, otherwise OK.
Fast service - excellent quality
Superb in-ear buds - great sound quality - good bass and great range!
5-Star
Excellent service - ordered a pair of headphones which arrived the next day by standard delivery.
2nd to none
products, service and delivery are 2nd to none.......many thanks from one very happy customer.
are excellent
Impressive service and very good quality products, fast shipping
Excellent service
Excellent service - lowest price on the Internet, cheap next day delivery and great products. Highly recommended.
Fast Delivery
I was trying to buy these certain earphones to replace the broken old ones (that really fits well in my ear and sound good for their price range) and I couldn´t get them from this seller through Amazon because they wouldn´t deliver to my country. Then I found this website. No problems. Made the order and in a few days I got my headphones delivered to my home. Fast delivery. I was a bit surprised, I think the fastest I ever had when ordering from out of the country.
Exceed expectations
Been buying from several other places before, got this web as recommendation from a friend who is very satisfied with the website's services. Don't make the same mistake as I did by buying from other well known websites, in most cases I've received some faulty products or lengthy delivery times.
Great Choice Fast Service
Easy to use web site. Great choice of headphones and very good prices. Arrived within two days. You can't ask for anything more.
good and fast service
the item ordered arrived the day after, even if there was a problem with the headphones after 2 months (i'm not really lucky in general), there is a really good customer service, they exchange my item and I received it also the day after! so well done Iheadphones
Impressive
Good choice of headphones with good breakdown of features etc., keen prices and very rapid (next day) delivery. It's hard not to keep buying more headphones, but I've only one pair of ears so I'm sorted for a while.
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