Illuminate Reviews 451

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Only gave 1 star as couldnt give zero. No response from them. Need bigger mouthguard but cant get confirmation of request or seen intent to send. Shocking service.

Rated 1 out of 5 stars

Very slow to respond and even excuses are inconsistent and make no sense. Piad for shippping and still no traacking number when other sellers with free shipping would have already had the items delive... See more

Rated 1 out of 5 stars

I placed an order but didn't realise it was an automatic repeat delivery. I contacted the email provided and received a response quickly as I needed to stop the subscription and get a refund.... See more

Rated 1 out of 5 stars

I wouldn’t buy anything from this company . I was over changed didn’t notice till after I ordered I checked my PayPal account and the company added charges on my order. I did contact them and the comp... See more

Company details

  1. Cosmetics Store

Information provided by various external sources

100% Natural Skin & Oral care products made with ancient organic ingredients with no preservatives, binding agents or harmful chemicals.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love the product ingredients and…

I love the product ingredients and cruelty free is also very important to me
I purchased these lovely products from the previous family owners and now from the new one
Blessings and thank you
Namaste
Jo

November 1, 2023
Rated 5 out of 5 stars

My first time shopping with Illuminate…

My first time shopping with Illuminate was a positive experience. I am very pleased with the products. They work well with my dry and sensitive skin. I love the special touch they added with the personal note welcoming me to the family.

Overall it was a positive experience and I am on my way to placing my second order!

September 25, 2023
Rated 5 out of 5 stars

Best paste

I have been using this toothpaste for a long time and the magic it has done to my gums is remarkable. I now cannot use no other toothpaste, this is the only one my mouth accepts.

July 25, 2023
Rated 5 out of 5 stars

As always superb customer service…

As always superb customer service and awesome products... I am about to place another order as every time I purchase the activated charcoal toothpaste my supplies tend to come up missing lol.. I know its my sister but she won't fess up :)))

June 17, 2023
Rated 5 out of 5 stars

Best product ever

Best product ever! Love it!! It’s so refreshing. Useful if you are low on time just spray and go or use it in your daily routine!

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

It worked!!! Whipped Body Cream #allages #menopausesymptom

It worked!!!! I bought the Whipped Body Butter for very uncomfortable itching on my body, a menopausal symptom. I did some research and this body butter has great ingredients to both enrich my skin and minimise risk of itching. I'd been severely scratching my skin and frequently waking at night itching which also made me tired with disturbed sleep. This butter worked within 2 days of use, such a relief, so effective and love the scent as well - thanks so much!! You have a new and happy customer!! #allages #menopauserelief

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Ride or die skincare product

This has become my ride or die product that rounds off my morning evening skincsre regime. It's described as liquid gold for a reason. Melts in and leaves you glowing.

December 9, 2022
Rated 5 out of 5 stars

The charcoal toothpaste is fantastic

The toothpaste is fantastic. Lasts for ages and will help with tooth sensitivity and oral health. I had a filling fall out and after months of not getting a dental app the tooth was so vulnerable. This toothpaste was the only thing that stopped the tooth pain

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

Body Butter

Their new body butter is amazing!! I have really dry skin and it has worked a charm, plus it smells divine!! Would highly recommend.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic top quality products

Fantastic top quality products, no nasty chemicals, all natural ingredients, ethical brand, exceptional customer service... I could go on and on. Thoroughly recommend. I am a customer for life.

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Top Quality

Top Quality. Best Customer Service. Premium Organic Company that delivers your wishes. Love Love Love Illuminate Essentials!

July 18, 2022
Rated 5 out of 5 stars

Being a regular customer...

Being a regular customer, I was a little anxious that I would notice a change with my products given the change in ownership. No need!!- Looked, smelled and felt as good as always. The other great surprise was the products were delivered 3 days after I put my order through. Great customer service.

June 27, 2022
Rated 5 out of 5 stars

I am in LOVE with this amazing product…

I am in LOVE with this amazing product line!! Delivery is so quick and the products are truly wonderful! I also love the fact that the ingredients are 100% natural! My skin always feels so nourished after using every product and I am literally GLOWING! I am truly in love!

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Natural care for my aging skin

I was gifted some of your Nourish Face Serum and Colloidal Copper Spray mist by a pal who swears they have helped reduce her wrinkles and age spots. As a middle aged woman who is resistant to all this anti-aging pressure, and expensive potions to keep us looking younger, I was well and truly sceptical. However as your products contained absolutely no nasty chemicals I thought what the hell they're here now, I might as well give them a go! I hate being proved wrong but I had to admit to her she was right..in just two weeks of using them both morning and night even I can see and feel the difference in my skin. And the large age spot that was glaring at me each time I looking in the mirror is without doubt fainter. You have a new customer in me for sure! Using your all natural products makes me feel like I am caring for my skin rather than attempting to fight time. And my pal was also right...they smell amazing!

May 15, 2022
Unprompted review

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