Illuminate Reviews 451

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Only gave 1 star as couldnt give zero. No response from them. Need bigger mouthguard but cant get confirmation of request or seen intent to send. Shocking service.

Rated 1 out of 5 stars

Very slow to respond and even excuses are inconsistent and make no sense. Piad for shippping and still no traacking number when other sellers with free shipping would have already had the items delive... See more

Rated 1 out of 5 stars

I placed an order but didn't realise it was an automatic repeat delivery. I contacted the email provided and received a response quickly as I needed to stop the subscription and get a refund.... See more

Rated 1 out of 5 stars

I wouldn’t buy anything from this company . I was over changed didn’t notice till after I ordered I checked my PayPal account and the company added charges on my order. I did contact them and the comp... See more

Company details

  1. Cosmetics Store

Information provided by various external sources

100% Natural Skin & Oral care products made with ancient organic ingredients with no preservatives, binding agents or harmful chemicals.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great products for healthy skin

I ordered the facial mask, wash and serum. And oh the amazing toothpaste!! I must admit I’m not the type to give reviews on products I buy but these products are too great!!!! My face was clean with just one wash. It’s been 2 weeks of consistent usage and my dark spots have cleared and skin feels soft . The toothpaste causes some mess but it’s worth it. My teeth is white and sparkly. Your products are amazing!!!

March 2, 2021
Rated 5 out of 5 stars

THE BEST

Honestly, THE BEST natural care products I've used.
High quality packaging, great healthy ingredients, affordable price yet luxurious!!!

Illuminate Essentials will always be my go to for self care products!!!

March 2, 2021
Rated 5 out of 5 stars

Gratitude

After following this beautiful family’s journey for the last year or two I decided it was finally time to step up my skincare regime of water and coconut oil to something more adequate for the changes in my skin now I am turning 30 😩 illuminate was my only option and I knew they wouldn’t disappoint! I ordered on a subscription basis as you can choose anything from a week to a year for reorder 😳 and you get 15% off for subscriptions! I received all the confirmation/ tracking emails and a email personally from this beautiful family giving thanks for my support 💛The colloidal silver with copper spray and face serum is magical! Within a week or so all the little bumps and pimples cleared up, pigmentation is becoming more even and my face looks healthy and glowing!! A massive difference from my dull winter skin the week before. The toothpaste is amazing and leave my teeth and gums feeling sparkly clean, aswell as my pineal gland free from fluoride. It is a winner! A little messy at first but you soon get the hang of it.

Thank you so much for you genuine passion and love for what you do! I love watching you journey on Instagram and your efforts to help people and love of life doesn’t go unnoticed x sending love and gratitude x

February 16, 2021
Rated 5 out of 5 stars

Amazing stumbled across this black…

Amazing stumbled across this black skincare business and ordered the charcoal toothpaste and fash wash and mask, all of which I found excellent and have repeat ordered.
Amazing service

February 15, 2021
Rated 5 out of 5 stars

Since discovering this brand...

Since discovering this brand last summer, my skin has been its very best. Its clean and rejuvenated and I feel the amazing wonders this brand does for the skin. Wow love love love. I Illuminate myself and my skin.

February 15, 2021
Rated 2 out of 5 stars

I ordered the cleanser and Turmeric…

I ordered the cleanser and Turmeric clay mask, I can't fault the cleanser, I love it, the mask however stained my bed sheets, I messaged the business and explained what had happened, I then sent a pic of my pillow case which was completely ignored.. Very unprofessional for a small business.

February 15, 2021
Rated 5 out of 5 stars

Great products

Great products, my skin loves them. It has never felt so soft plus my acne and blemishes are clearing away.
Very quick delivery too

February 12, 2021
Rated 5 out of 5 stars

GREAT COMPANY

EASILY ORDERED, GOOD CHOICE OF PRODUCTS, WELL PRICED AND QUICK DELIVERY. VERY HAPPY WILL DEFINITELY BE RETURNING SOON.

February 11, 2021
Rated 5 out of 5 stars

Amazing result in one use

I literally used my macha face clay today and facial toner/ mist spray this morning before school run and work.
I been excited to receive and start using the products I purchased.
I do t leave reviews ever so I'm going to say this I was very impressed for the 1x I have used this!!
I have visible open pores which annoys me but using this I saw a difference straight away, my pores instantly shrank after I washed it off.
Not to forget the cleanser/mist spray!!! It smells so damn good!!
I left my house feeling refreshed not to mention everytime I looked around I could smell something, it was my face!! Lool
Amazing product I will defo update in the month once regularly used.

February 5, 2021
Rated 5 out of 5 stars

Everytime I purchase products

Everytime I purchase products, from this company, I am never disappointed!!
My skin gets excited for those pamper days amd everyday self care!!

I am most grateful for the individual care, promptness and overall customer care I have received, in that some products have been tailored for my skin intolerance. I don't think that there's any company out there, such as this one, who really has put their heart and soul into it!!

February 3, 2021
Rated 5 out of 5 stars

Great customer service

I made this purchase as a gift, so cannot review the items themselves. I will say however that I’m very happy with the customer service and handling of my order. The items were well packaged and delivered in a timely manner and I received a very nice email from the owners offering further help should I need it. Great experience!

January 28, 2021
Rated 5 out of 5 stars

Love it!

Love the toothbrush and the charcoal paste! Can see the difference already as I’ve been using it over a week now! Will definitely order more!

January 26, 2021
Rated 5 out of 5 stars

Very impressed with the products so…

Very impressed with the products so far, especially the Clay Mask. It felt great on the skin after application and left it feeling refreshed and firm after I had washed it off. The Serum left my face feeling smooth and has a lovely smell and the face wash did not leave the skin feeling dry and taut. Overall good customer service and excellent products.

January 22, 2021
Rated 5 out of 5 stars

Wonderful

This was my first experience of illuminate products . I brought the deluxe products that included everything I needed for my cleansing routine. The items arrived beautifully packaged and with full instructions . I was very impressed with all of my items , they all work very well on my skin and smell wonderful too.

January 19, 2021

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