I Love Cashback Reviews 32

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

i have been waiting since 29th of november for my cashback to become payable ...... i have submitted i don`t know how many support tickets since 17th of febuary and not one person as got back to me...... See more

Rated 1 out of 5 stars

I signed up to this after getting a £15 cash offer via Gameseek. It did say about the minimum withdrawal however I downloaded their toolbar & have made purchases but nothing has been tracked. I ha... See more

Company replied

Rated 5 out of 5 stars

Have been doing some January sales shopping, the website seems to have been made easier to use in the last few months. I used to have trouble finding retailers but that seems the search is working bet... See more

Company replied

Rated 5 out of 5 stars

I recently joined I love Cashback and have found it a rewarding experience. I purchased items from some high street retailers and my cashback tracked with no problems. I was able to withdraw £60... See more

Company replied

Company details

  1. Cashback Provider

Information provided by various external sources

I Love Cashback pays you cashback every time you shop online helping you earn £100's, if not £1000's on your regular purchases.


Contact info

3.8

Great

TrustScore 4 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

CASHBACK tracking is APPALLING!!!!

A transaction from November has never been tracked to date. Tried raising it up with customer care but its the usual waiting game. To be fair most of my transactions tracked considerably quick but the way they handled this individual transaction is just terrible.

January 12, 2016
Unprompted review
Rated 5 out of 5 stars

Good Rates

Have been doing some January sales shopping, the website seems to have been made easier to use in the last few months. I used to have trouble finding retailers but that seems the search is working better and the rates are pretty good as well.

January 5, 2016
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Hi Andy, thanks for the review. We always aim to bring you the best cashback rates possible, along with making the website as smooth as we can. If you ever want to get in touch with us about the website (or anything else), please do! :)

Rated 5 out of 5 stars

Fantastic

Used ilovecashback to do some shopping over the last few months - it's been worth it! Got some good rates and there's a chunk of cash waiting in my account. Will definitely continue to use.

December 22, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Hi Vicki, thanks for the review! Glad you've been able to earn so much cashback!

Rated 5 out of 5 stars

great

So far my experience with I love cashback has been excellent i will continue to recommend and use the service myself. Have a great new year.

December 18, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Thanks for the review! I'm glad that you've had such a good experience so far.

Rated 5 out of 5 stars

got my money

thought this site was a scam but just got my money paid into my bank account £52 cashback with no hassle

December 2, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Thanks for your review - we're glad that you agree that we're certainly not a scam website! Please help us spread the word so that other people can earn cashback too. :)

Rated 5 out of 5 stars

Great site

Been using this site for about 6 months and have earned about 80 quid so far. Can't complain about free cash

December 1, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Thanks for your review - we're glad to hear that you like our website and we hope you earn a lot more cashback in the future. :)

Rated 1 out of 5 stars

Avoid

I signed up to this after getting a £15 cash offer via Gameseek. It did say about the minimum withdrawal however I downloaded their toolbar & have made purchases but nothing has been tracked.
I have to raise a ticket about every purchase which shouldn't be needed so it's a waste of time as I'm being tracked already :\
Use other cash back sites & nectar instead I do saves so much hassle for your cash back!!

November 27, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

First of all, please accept our apologies for any transactions that do not track correctly.

Normally, when you purchase at a retailer after clicking through from I Love Cashback, the transaction is automatically tracked in your account and you do not need to do anything at all.

However, all cashback websites use the same systems and from time to time, some transactions do fail due to computer settings or retailer issues. When this happens, we can certainly contact the retailer on your behalf to get the transaction added to your account.

Please contact us via our help section and we will certainly look into this for you.

Rated 1 out of 5 stars

Read the small print... £20 minimum withdrawal - avoid!

I joined ilovecachback after receiving a promotional email offering £10 cashback on a purchase from Euro Car Parts. After making a purchase the cashback tracked within a few hours and I attempted to withdraw the promised cashback only to find that there is a £20 minimum withdrawal which is a massive limitation that wasn't mentioned anywhere during the sign-up process.

Other cashback sites such as Quidco and TopCashback allow you to withdraw with no minimum limit. For this reason I wouldn't recommend ilovecashback.

November 19, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

I'm sorry to hear that you feel this way.

We do state the terms & conditions when you join I Love Cashback, which features information relating to minimum withdrawal limits.

The limit is in place otherwise we'd simply be giving away free money and would quickly close down. The bonus is completely funded by us and we rely on receiving funds from other transactions in order to be able to pay it. Therefore, we're unable to pay out until the minimum withdrawal limit is reached.

Rated 4 out of 5 stars

Brilliant

I found it a little strange at first that you had to wait untill you had £20 before you could make a withdrawal, however once my withdrawal was requested it was done and dusted in very little time. Its a good thing that you are able to spend and save. The responses to your query e-mails are also dealt with in the given time frame.

November 7, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Hi,

Thank you very much for your review and I'm glad that you've had such a great experience!

If there's anything that we can ever help with, please feel free to contact us at any time.

Kind Regards,
Steven

Rated 3 out of 5 stars

Poor payment system

On the only two occasions I have made a withdrawal I have had to contact them to ask how much longer I will have to wait to receive payment and each time they use the excuse that the system missed my request.NEEDS IMPROVEMENT.

July 21, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Hi Brian,

I'm very sorry that you experienced problems with the withdrawals system.

It certainly shouldn't have happened on the second occasion (let alone the first) and we immediately raised this issue with our technical team. The issue is now resolved for all members and we are currently processing payments within 4 working days, on average.

Your next withdrawal should go through very smoothly.

Kind Regards,
Steven

Rated 5 out of 5 stars

I LOVE CASHBACK

I recently joined I love Cashback and have found it a rewarding experience. I purchased items from some high street retailers and my cashback tracked with no problems. I was able to withdraw £60 cashback recently with no hassle. Absolutely delighted with my cashback, would recommend this site.

May 25, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Hi,

Thank you very much for your review and I'm glad that you've had such a great experience!

If there's anything that we can ever help with, please feel free to contact us at any time.

Kind Regards,
Steven

Rated 3 out of 5 stars

Paypal charges upon withdrawl

PayPal charged a fee for payment from Ilovecashback. when withdrawing, via Quidco or Topcashback I have never seen this charge using same withdrawal method

April 16, 2015
Unprompted review
I Love Cashback logo

Reply from I Love Cashback

Hi Kevin,

I'm sorry that you felt that PayPal fees weren't clearly communicated on our website. We have now resolved this issue with PayPal and fees are no longer charge on withdrawals.

Please feel free to send me a message if I can be of any further assistance.

Kind Regards,
Steven

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