Im trying to close my account for 10 days and they always say "Dont close, take a break" amd they dont close the account.
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I am a repeat Customer and have returned one ring with the needed size 9.5 for replacement and received The same Size I returned, which cost me $$$'s before the request for the replacement I Ordered T... See more
Company replied
My replacement ring arrived today and it is amazing! Thank you so much for your help with this manufacturing defected replacement. I'm going to be gentle with this one. As a person who has... See more
Rings are fine, but they make it very difficult to cancel your membership and continually charge you. I've been trying to cancel this membership for a long time, and I'm frustrated that it's taken... See more
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Spinaura Casino Overview Established in 2025 by Tronabriz Limited, Spinaura Casino is an online gaming platform operating under a Tobique gaming license. The platform serves an international audience (excluding restricted jurisdictions) and features an interface available in multiple languages, accessible via web browsers or a downloadable application. Key Features Section Details Launch Year 2025 Operator & License Tronabriz Limited / Tobique License Welcome Bonus 300% up to €15,000 + 350 free spins Game Types Slots, table games, live casino, instant games, sports betting, and e-sports Supported Languages English, Greek, French, Czech, Hungarian Accepted Currencies USD, EUR, GBP, and others Minimum Deposit €20 Customer Support Live chat, 24/7 assistance Registration and Verification Process (KYC) Creating an account involves a few steps: Click the registration button on the homepage. Enter your email address, create a password, and select your country and currency. Confirm your registration by clicking the activation link sent to your email. In compliance with anti-money laundering regulations, identity verification is required. You must provide: A valid government-issued ID (passport or national ID card). A proof of address dated within the last 3 months (utility bill, insurance certificate, or bank statement). The review of these documents typically takes between 24 and 48 hours. Security and Transactions To ensure the confidentiality of personal and financial data, the platform implements an SSL encryption protocol. Deposits and withdrawals are processed transparently, with no transaction fees charged by the casino. Accepted Payment Methods Payment Method Minimum Deposit Processing Time Fees Credit/Debit Cards (Visa, Mastercard) €20 Instant None E-wallets (Skrill, Neteller) €20 Instant None Cryptocurrencies (Bitcoin, Ethereum) €20 Instant None Game Library and Software Providers Spinaura partners with several iGaming software providers, including: Pragmatic Play, Pragmatic Play Live, Evolution, Quickspin, Yggdrasil, BGaming, NetGame, Platipus, Platipus Live, ICONIC21, 3 Oaks, AvatarUX, BF Games, BTG, Booming Games, Endorphina, Belatra, and Ezugi. Slots: Popular titles such as Gates of Olympus, Sweet Bonanza, Sugar Rush 1000, Big Bass Splash (Pragmatic Play), Aloha King Elvis (BGaming), as well as selections from NetGame (Perfect Haul Big Catch Bonanza, Golden Tree) and Belatra (Big Wild Buffalo, Rise of Zeus). Jackpots: Fixed and progressive jackpot options, including Hot Slot: 777 Hold the Jackpot, Jackpot Limbo, and Magic Spins. Live Casino (24/7): High-definition streaming sessions with real dealers. Live Blackjack: Classic, American, European, and VIP tables (bets ranging from €5 to several thousand euros). Live Roulette: European, Lightning, and Immersive Roulette, hosted by multilingual professional dealers. Sports Betting and E-sports The platform includes a dedicated sportsbook covering major sports (football, basketball, tennis) and e-sports competitions. This section features specific bonuses, adjusted odds, and seasonal promotional offers. Bonuses, Promotions, and VIP Program In addition to the welcome package, the platform offers regular promotions, including cashback, weekend bonuses, tournaments, and no-deposit bonuses. VIP Club Access to the VIP program is based on a cumulative deposit threshold of €3,750. Members receive customized services: A personal account manager and priority support. Higher transaction limits. Faster withdrawal processing times. Invitations to private events and tailored bonuses. Mobile Accessibility and Partnerships The interface is optimized for mobile devices through responsive web design, allowing access directly via smartphone or tablet browsers. Dedicated downloadable applications are also available for iOS and Android systems. To support its online presence, the brand collaborates with digital content creators and gaming influencers. Spinaura has also been featured in industry media and nominated for iGaming awards, including the SiGMA Awards.
Contact info
United States
- www.ilustore.com
2.5
Poor
444 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Beautiful rings
I ordered a ring for my husband 2 years ago. It was so beautiful and fit well. And the quality for the price was fantastic. Unfortunately my husband lost weight and his ring fell off his finger without him noticing. He was very disappointed. I ordered a new ring 2 days ago. He chose something different and it looks great on the website. Let’s hope it’s as beautiful as the first one and that the quality has remained the same after 2 years!
August 19, 2021
Great rings, better service
Allow me to start with the quality of the rings—it feels great to wear and looks fantastic. But, because of a few mix-ups, ive had to exchange sizes twice with my order, and customer service was super helpful and never failed to respond quickly. This is one of the only reviews i have ever written, but for good reason.
August 19, 2021
I ordered the gold and meteorite ring…
I ordered the gold and meteorite ring twice and received the wrong size both times. The ring is very nice, but I have no use for it since it's the wrong size.
August 17, 2021
Reply from SpinAura Casino
Hello Philip, thank you for your business! You ordered a size 5 both times, if you wish to have another size sent please just email us at ilustorevip@gmail.com and we will gladly exchange it for you. Thanks!
The rings are really cool and arrive as…
The rings are really cool and arrive as they appear online. Shipping for 1/2 sizes was taking a bit longer than I anticipated but once I discussed what was in stock and available and adjusted my order to full-size rings, they shipped the next day. I think one is permanently fixed to my hand now, but it looks great!
August 17, 2021
Haven’t received product yet but I’m…
Haven’t received product yet but I’m sure I will be very pleased
August 15, 2021
I have bought 2 rings for my husband…
I have bought 2 rings for my husband and they were both beautiful.
August 14, 2021
This is the third ring I have bought…
This is the third ring I have bought for myself and they are all beautiful!
August 12, 2021
Everything was done in a timely manner…
Everything was done in a timely manner and very professional. I'm quite pleased
August 11, 2021
I accidentally ordered the wrong size
I accidentally ordered the wrong size, they took the return and sent me the correct size in a quick turnaround.
August 10, 2021
The ring is as described in picture and…
The ring is as described in picture and fits my finger. Shipping took a little longer than anticipated.
August 8, 2021
Excellent customer service
Excellent customer service. I had a problem, they fixed it. I love my rings.
August 7, 2021
Love ❤️ love it’s lot!!!
August 6, 2021
Beautiful jewelry
Beautiful jewelry, excellent quality and service. Stunning! I love your rings. Thank you.
August 4, 2021
five stars
beautiful craftsmanship, fantastic price, ridiculously fast shipping, and outstanding customer service!
August 2, 2021
Reply from SpinAura Casino
Thank you!
Each piece of jewelry looks absolutely…
Each piece of jewelry looks absolutely amazing and extremely well made.
August 2, 2021
I give you 5 stars because you kept me…
I give you 5 stars because you kept me informed as to when my rings were being made and shipped and you checked in to make sure they had arrived. I still like the Abalone and Koa ring the best.
Thanks for a great fit and an awesome looking ring!
July 28, 2021
Great company to deal with
Great company to deal with. order arrived fast and super quality
July 28, 2021
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