The car wash itself has always been easy and effective... but on the latest visit the prebooking option on the app seemed to take much longer than normal to process. The staff at my usual site are al... See more
Company replied
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Review summary
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Excellent prewash and interaction with staff member. The drying towelling at the end of the wash has been removed which now leaves the car quite wet in places, hence the loss of one star.
Company replied
Quite easy and straight forward experience. Most of the staff are great except the boss female does not come across friendly and was annoyed at me when my automatic hand break came on accidentally.... See more
Company replied
Staff - Always polite and efficient. I like the use of the app and rewards system. I also like the reduced price for bundles. The pricing shown on the app and location need to be the same. If... See more
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
35K reviews
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Can you please Handout clothing's to…
Can you please Handout clothing's to the staff? The dude serving me had a very damaged looking sweater
Washing top as allways
August 29, 2026
Very good service
The car comes out spotless and you have a powerful vacuum to use with the air compressor. The service was excellent.
August 29, 2026
Fast service
August 26, 2026
Washing and drying results were not satisfactory
The car didn’t get completely clean and afterwards it had water spots all over it, which we then had to polish off…”
August 29, 2026
Always a great experience with Alan and…
Always a great experience with Alan and his team. Alan is a top man!
August 28, 2026
The owner of the car wash is super…
The owner of the car wash is super friendly and helpful, he is 10000% reliable and knows what he is talking about.
August 27, 2026
⭐ Very Disappointing Experience
I used the triple form car wash at IMO in Hereford, and unfortunately, the water being used had a very strong and unpleasant smell. Even the brush used to wash the car had a bad smell.
The smell was so bad that it remained inside my car for the entire day. I have never experienced anything like this at IMO before, and it was a very unpleasant and disappointing experience.
I hope IMO will look into this issue and make sure the water and cleaning equipment are properly maintained.
August 25, 2026
Unprompted review
Friendly attentive staff!
Friendly attentive staff who carry out their job with thoroughness.
August 28, 2026
Love using the app for bundles and free…
Love using the app for bundles and free car washes
July 10, 2026
The finish was just’okay’ to be honest
The finish was just’okay’ to be honest. I had to leather the paintwork down as the finish wasn’t great.
I went there because I’d been before. Won't use again.
August 28, 2026
Car looks new again
The man who ran it explained everything as I had never used it before. He was very nice and kind. My car got waxed and it looked shiny and new again. Also when it rains it just runs off it and stays clean longer.
August 26, 2026
Great car wash I love the way you put…
Great car wash I love the way you put your car in neutral sit back and watch the car wash drive your car I love it
August 28, 2026
Good prices but may cause micro scratches
I've been visiting imo car wash in Rodelheim Frankfurt since months since its near my workplace and The prices are good. But I've noticed my car is full of micro scratches. Additionally i think 5€ is too much for tyre and rim cleaning
August 26, 2026
top service
August 26, 2026
Quick wash and car looks great and …
Quick wash and car looks great and Sparkles.
August 26, 2026
Unprompted review
Wheel wash, room for improvement
The experience was professional and the staff very pleasant; however, I was disappointed in the end result.
I opted for the £10 wash as this is what I normally spend at the local hand car wash
I felt the prewash on the alloy wheels needs to be improved, or the machine's ability to clean them properly does, because the wheels still had dirt showing when I arrived home a couple of minutes after.
August 26, 2026
Car wash closed
Car wash closed. I chair blocking the entrance and a person waving to us to go away.
August 28, 2026
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