I like the service, quick and the car is quite shiny afterwards. But the app... buying before going to the service station is close to impossible. The different service portions do not have a descr... See more
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IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
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It was a great experience
It was a great experience
Staff were helpful and friendly
It would have been 5 stars but still had water marks on side of my car
Staff ok but there were so many areas…
Staff ok but there were so many areas of the car body not reached.
Great staff there
My wing mirror was damaged by the…
My wing mirror was damaged by the equipment and my car still has bug residue on the front, even though I took the top package.
Although the app is great for…
Although the app is great for subscriptions
Seems a bit clunky for one off washes if you're already in the queue
But the people and wash are great!
He doing good job
Disappointed
Unfortunately this time I was disappointed as I paid for the top wash (£19) and the car was left very streaky. There were also some makes left in places.
Great place never to many cars in there…
Great place never to many cars in there waiting and if pretty quick to get through wash , pre wash down good to loosen dirt , staff always happy and helpful
Helpful guy
IMO Torquay used it a lot happy with it as I am paralysed the guy is always helpful now have the app to save money
Liked that the external clean was quick…
Liked that the external clean was quick although it is not thorough. But price was good. Understandably they would not do the inside of my car due to dog hair and I went when it was very busy. I would go again for a quick external clean.
Super simple to use and the car looks…
Super simple to use and the car looks like brand new!
Unfortunatly not clean at all:-(
Unfortunatly not clean at all:-(
Prewash was pretty unmotivated and didnt helped at all.
Felt really sorry to be a costumer to bother you….
Cash only???
Cash only, who uses cash??????
Alloy spa isn't worth it, have to clean them myself when I get home.
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