Good experience, it was my first time using the company. There was plenty of signage and info on what to do and the staff member there explained what I needed to do as well. Over all a good experience... See more
Company replied
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Review summary
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The staff is helpful, and the automated wash is so quick. Sometimes you will get the odd issue with the app not updating straight away but other than that all pretty straightforward
Company replied
Good value car wash Not the best as best as it missed bits, but that is too be expected with the limited automation and brushed etc.however, given the limited spec it did a decent job of getting the... See more
Company replied
The extra cleaning was done but a bit effort time would have cleaned just a bit better. Perhaps I will go back to all automatic car wash and do the extra cleaning myself.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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I paid for the top wash ceramic xtr
I paid for the top wash, ceramic xtr and tbh I wasn't impressed, I still found myself cleaning the bits it had missed, and a day later after driving only 2 miles in dry conditions, its filthy certainly didn't repel dirt and grime for me.
Very disappointed, i get a better shine and finish by washing it myself at home.
August 16, 2026
Great staff
The staff were super friendly did there job great. After I got home I noticed my paint had been chipped on my bonnet
August 17, 2026
Great service
Really happy with the service at IMO Car Wash! The staff was efficient, and did a great job getting the car clean. Quick service and great value for money — would definitely use them again.
August 15, 2026
May use AI-assist with repliesRead more
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Reply from IMO Car Wash
anonymous,
We are so pleased to hear that our team did a great job for you. Thank you for your wonderful feedback!
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
I purchased an eco wash before going to…
I purchased an eco wash before going to the car wash, once I got to the car wash the Eco wash and Eco wash plus were not working! Therefore I had to purchase an additional wash.
August 16, 2026
The service is nice and quick enjoy…
The service is nice and quick enjoy taking my car there
August 18, 2026
Reply from IMO Car Wash
David Lill,
We're so pleased to hear that you find our service nice and quick, and that you enjoy bringing your car to us! Thank you for your wonderful feedback.
IMO Car Wash
great staff and service
August 16, 2026
Reply from IMO Car Wash
Mr Holme,
Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience with our team and service. Your kind words are greatly appreciated.
IMO Car Wash
My wheels where still black once I left…
My wheels where still black once I left and still marks left on my vehicle windows looked dirty still
August 16, 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Friendly and efficient attendant
Friendly and efficient attendant, everything was fine
August 18, 2026
Reply from IMO Car Wash
Kevin,
Thank you for your wonderful feedback! We are so pleased to hear that our attendant was friendly and efficient, and that everything was fine during your visit. We truly appreciate your kind words.
IMO Car Wash
Picked the most expensive wash for £5…
Picked the most expensive wash for £5 offer and very disappointed. Doesn’t make a difference from basic wash at all.
August 18, 2026
Very professional and good
August 16, 2026
Reply from IMO Car Wash
customer,
We truly appreciate your kind words! We are so pleased to hear that you found our service to be professional and good. Thank you for taking the time to share your positive experience.
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Actually a really good outfit
Actually a really good outfit. Staff are professional and quick. Work is top quality and prices are very reasonable. Overall price might be a bit high but you get a top notch job as a result.
July 13, 2026
Reply from IMO Car Wash
Jeffrey Hawn,
Thank you for your fantastic feedback! We're so pleased to hear you appreciate our professional and quick staff, and that you're happy with the top-quality work. We're glad you feel you receive a top-notch job.
IMO Car Wash
Overall poor service
Unclear, vague instructions from operator (apparently he showed me what he wanted me to do through a windscreen covered in soap... he also gave vague hand wiggles which were meant to mean something)
Car... still dirty after wash. Wheels hardly any difference compared with prewash,
August 18, 2026
Reply from IMO Car Wash
Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?
IMO Car Wash
Reply from IMO Car Wash
Stephen,
We're so pleased to hear you found our car wash to be a good standard! We appreciate your positive feedback.
IMO Car Wash
Good car cleaning service
Payment through qr code,discounted price if paid online,friendly staff,good cleaning of the car overall
August 16, 2026
Reply from IMO Car Wash
Dpac,
We're so pleased to hear you had such a positive experience with us! It's wonderful that you found our payment options convenient, our staff friendly, and that your car received a good cleaning overall.
IMO Car Wash
Good car wash
Like this car wash. Staff are quick, cars get like a pre wash before you enter the wash and always come out clean.
August 16, 2026
Reply from IMO Car Wash
Pauli 27,
We're so pleased to hear you appreciate our staff's efficiency and the pre-wash service, ensuring your car always comes out clean. Thank you for your positive feedback!
IMO Car Wash
Easy and straight forward car wash
Quite easy and straight forward experience.
Most of the staff are great except the boss female does not come across friendly and was annoyed at me when my automatic hand break came on accidentally.
August 9, 2026
Reply from IMO Car Wash
Miss Andrews,
We appreciate your feedback. We're sorry to hear that your interaction with a member of our team was not a positive one. We will address this internally to ensure a more welcoming experience for all our customers.
IMO Car Wash
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