Never used this car wash before - so hadn’t got a clue. Could have had some more information displayed, but I worked out what I was doing and the attendant was brilliant.
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8 out of 10 times the car is clean but more importantly it’s how customer service handle the 2 other times. I have had a good experience with the latter
Easy process of getting the car washed after loading the app on my iPhone and buying a particular wash for the car. The attendant was polite and helpful.
Company replied
Great job by the machines, unfortunately there is a vile smell of stagnant water everytime i go through the car wash, even with all vents turned off in the car, the smell still comes through, the whol... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
32K reviews
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Left grease all over my car
August 5, 2026
Water marks
Had the HD wash. However, the wash left alot of water marks around the body of the car. Disappointed, that I felt I could've used the money on a decent hand-wash somewhere else
August 5, 2026
Staff helpful
Staff were very helpful with app but the drying clothes are not on the line at the end anymore
August 5, 2026
Waste of money
After following the attendants instructions to realign my car so that it was in line, once reaching the brushes, one side didn't touch my car at all. Therefore that side wasn't washed. Total waste of money.
August 3, 2026
My car came out the car wash with both…
My car came out the car wash with both windscreens still filthy
August 3, 2026
The car wash was fairly good &…
The car wash was fairly good & satisfactory, but I was annoyed that I had paid in advance only to find when I got there that they had offers, reductions on some of the washes, particularly the one I had paid for.
August 5, 2026
Paid for the ceramic wash left with all…
Paid for the ceramic wash left with all sneers over window screen and mirrors due to no cloth after the dryer and when pre washing slamming brush into car.
August 3, 2026
No spray cleaner on the wheels dirt…
No spray cleaner on the wheels dirt residue all over front of car
August 3, 2026
Good wash but...
Good wash but...
This is the second time I've used the IMO car wash, and the results have been pretty impressive. In both cases I used the app to pay because they advertise a discount if paid via the app. In both cases I paid the full price and didn't get the discount.
August 5, 2026
Virtually no waiting to pay
Virtually no waiting to pay.
Cleaned the car well.
Perhaps not as dry as I would have liked.
August 5, 2026
Great friendly staff
August 2, 2026
Everything is very professional
Everything is very professional, including laundry and payment, and the staff are very polite. Mekânınız çok güzel, çok temiz yıkıyor makina, işçilerde çok saygılılar. *Bol bereket*
August 5, 2026
Never used imo burton on trent used it…
Never used imo burton on trent used it once it broke down and damaged a car in front couldn't get out of the queue so unfortunately had to go through the brushes broke down on my car got stuck on the grill of my car was told to reverse back wheels were spinning .it scratched my bonnet pulled off the grill and something was hanging from the front filled in an incident report form took pictures. Send proof .they refused to do anything said the car wash did not break down on that day. said it was the managers responsibility not there's he obviously lied asked for cctv footsge of the incident ignored my request ADVICE FROM ME .NEVER USE ANY OF THIS COMPANIES CAR WASHES !!!
July 7, 2026
Unprompted review
IMO CARWASH MECHELEN
IMO CARWASH MECHELEN: 8 euro instead of 6,5. Windows not totally clean and wheels as dirty as when I came. So not happy. The staff was friendly.
August 6, 2026
Unprompted review
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