Coming here for the first time, the car wash itself looked fairly good I had high expectations. After buying the most expensive car wash on the board the ceramic XTR wash I left the car wash drove str... See more
Company replied
Blackburn Road, EH48 2ES Bathgate, GB
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Coming here for the first time, the car wash itself looked fairly good I had high expectations. After buying the most expensive car wash on the board the ceramic XTR wash I left the car wash drove str... See more
Company replied
I always use a IMO CAR WASH for both my cars. Great prices, good deals for multi washes and you are collecting stamps so finally have a one wash for free.
Company replied
Very friendly and helpful service and always a great clean at Tesco Bathgate
Company replied
Car was sparkling afterwards- does what it says on the tin…washes cars
Company replied
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Blackburn Road, EH48 2ES, Bathgate, United Kingdom
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Reply from IMO Car Wash - Bathgate (ASDA)
The guy at the Bathgate site is fantastic. My car is looking great. Well done

Reply from IMO Car Wash - Bathgate (ASDA)
Coming here for the first time, the car wash itself looked fairly good I had high expectations. After buying the most expensive car wash on the board the ceramic XTR wash I left the car wash drove straight home to find that my wheels and parts of the car are still dirty. I ended up just going over it again myself. I thought for £18 the car would’ve atleast been fully cleaned. Definitely not worth the money.

Reply from IMO Car Wash - Bathgate (ASDA)

Reply from IMO Car Wash - Bathgate (ASDA)
Car was sparkling afterwards- does what it says on the tin…washes cars

Reply from IMO Car Wash - Bathgate (ASDA)
Very friendly and helpful service and always a great clean at Tesco Bathgate

Reply from IMO Car Wash - Bathgate (ASDA)
I always use a IMO CAR WASH for both my cars. Great prices, good deals for multi washes and you are collecting stamps so finally have a one wash for free.

Reply from IMO Car Wash - Bathgate (ASDA)
Very friendly staff. Why has the drying equipment, after wash taken off

Reply from IMO Car Wash - Bathgate (ASDA)
David Pritchard
123 points
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6 reviews · 1 rating
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IMO Car Wash
Blackburn Rd, Bathgate EH48 2ES
I had my car "washed" today. Paid £6 for the plus wash. Machine broke down and the brushes stopped working as my car started going through. Attendant lifted the brush that goes over the top of the car and told me to drive through, and same with side brushes. None of them operational until I reached the blower at the end. He then restarted the machine and the blower lifted allowing me out of the carwash. I then drove back around expecting to be put back through, NO, in the attendants eyes my car had already been through, and his words ' putting me through again would take money out of his pocket. I tried to explain that the carwash had broken down and my car had not been properly washed. His reply.... the wash only sprays water for the mode that I had paid for ( although I saw foam bubbles???) and the brushes don't do anything to clean the car according to him. He did offer to give the car another spray with the hand lance but I was so disgusted at this point I told him not to bother and asked him to let me out and drove away. I had just paid £6 for what I could have done with spraying the hand hose at home

Reply from IMO Car Wash - Bathgate (ASDA)
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