IMO Car Wash - Beckton (ASDA) Reviews 32

TrustScore 3 out of 5

3.2

Woolwich Manor Way, E6 5NT Beckton, GB


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Rated 5 out of 5 stars

Great customer service and quality of the work. I used a few other branches, especially at Leyton and was about to drop this company but from now on i will be always going to the branch at Becton, clo... See more

Company replied

Rated 3 out of 5 stars

The car wasn't clean when I left and I got a Diamond wash, I had to clean it by hand. I think it's probably okay for cars that go every week and just need a quick wash, but it's not much use if you ha... See more

Company replied

Rated 3 out of 5 stars

The automatic wash is convenient and quick, and the overall result is decent. The car comes out about 80–90% clean, which is fine for a basic maintenance wash. However, I’ve noticed that some areas... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with this place, left my car spotless, shiny and clean, would recommend im definitely coming back

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Woolwich Manor Way, E6 5NT, Beckton, United Kingdom

3.2

Average

TrustScore 3 out of 5

32 reviews

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Rated 3 out of 5 stars

The car wasn't clean when I left and I…

The car wasn't clean when I left and I got a Diamond wash, I had to clean it by hand. I think it's probably okay for cars that go every week and just need a quick wash, but it's not much use if you have to wash it yourself by hand after paying for it to be washed.

April 18, 2026
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Reply from IMO Car Wash - Beckton (ASDA)

Don,

We appreciate your feedback and regret that the Diamond wash did not meet your expectations. We will review our processes to ensure a more thorough clean, especially for cars needing more than a quick wash.

IMO Car Wash

Rated 1 out of 5 stars

Not good wash paid 19£ they didn't do…

Not good wash paid 19£ they didn't do anything special same as the eco.
The was was fine but drying is not good there wqs water marjs all over my car even mirror as well not good

April 16, 2026
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Reply from IMO Car Wash - Beckton (ASDA)

Remsha Mohsen,

We appreciate your feedback and regret that the wash and drying were not satisfactory. We will investigate these issues to improve our service.

IMO Car Wash

Rated 4 out of 5 stars

Good service

Easy to navigate and follow directions. My wheels are really dirty still.

April 3, 2026
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Reply from IMO Car Wash - Beckton (ASDA)

Jade H,

We appreciate your feedback and are glad the directions were clear. We're sorry your wheels didn't get completely clean and will investigate.

IMO Car Wash

Rated 1 out of 5 stars

very rushed

very rushed, rear screen. Not cleared properly. With the pre wash. And the wing mirrors after wash still had dirt on and the front screen not cleaned in the pre was as well. Paid for a top ceramic. And when it came to that part of the process not alot of fluids actually onto the car a trickle. Overall alot of room for improvement. I paid for a ceramic xtr and I can say -
Hand Pre-Wash
The attendant will apply an intensive cleaner to areas of stubborn stains on your vehicle wheels, bodywork and windscreen, jet wash areas to remove loose surface dirt, and treat areas with a shampoo applied with a soft hog hair brush.
None of that happend I got a quick walk around with a liquid sprayed on and the windscreen was not touched and also the rear screen not touched really at all as still had the outline of my windscreen wiper marks on both screens. Not worth money I paid

March 15, 2026
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Reply from IMO Car Wash - Beckton (ASDA)

Keith Potter,

We regret to learn that the Ceramic XTR wash did not meet expectations. The rushed service and uncleared screens are concerning. We'll review the pre-wash process with our team to ensure better attention to detail. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 2 out of 5 stars

I have ultra wash and Car it didn't dry…

I have ultra wash and Car it didn't dry properly and under chassis wash they didn't done all dirty and body wash they didn't done it so i have to pay for something they didn't do doit very disappointed

March 9, 2026
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Reply from IMO Car Wash - Beckton (ASDA)

Eddie,

Thanks for your review. We're sorry your wash was unsatisfactory, with issues regarding drying and the under chassis wash. Please email Customer-Services@imo-carwash.co.uk so we can investigate.

IMO Car Wash

Rated 5 out of 5 stars

Truly worth it….

February 28, 2026
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Reply from IMO Car Wash - Beckton (ASDA)

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 3 out of 5 stars

The automatic wash is convenient and…

The automatic wash is convenient and quick, and the overall result is decent. The car comes out about 80–90% clean, which is fine for a basic maintenance wash.
However, I’ve noticed that some areas like the wheels, lower panels, and rear bumper are often not fully cleaned, especially recently after staff numbers seem to have been reduced. The pre-wash stage feels a bit rushed, which affects the final result.
It’s good for a quick wash, but if you’re looking for a more detailed clean, you may need additional hand finishing.

February 25, 2026
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Reply from IMO Car Wash - Beckton (ASDA)

Huque,

We appreciate your feedback on the wash's convenience and cleanliness. We acknowledge your concerns about areas like wheels and bumpers not always being fully cleaned, especially with possible staffing changes affecting the pre-wash. We will review our processes to improve the final result.

IMO Car Wash

Rated 1 out of 5 stars

Paid for a prewash for same day (car…

Paid for a prewash for same day (car cleaned for a wedding) and the voucher did not apply into my app for a further 24 hours. Once I discussed with an IMO employee he advised this is often the case with the app. I had to pay again onsite and now have a voucher I don't really want to use going forward

January 31, 2026
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Reply from IMO Car Wash - Beckton (ASDA)

Matthew Cordery,

We appreciate you bringing this to our attention. We regret to learn that the voucher didn't apply promptly, and you had to pay again. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 3 out of 5 stars

Does the job

I see this car wash has improved - in the past the water would smell like the gutter but I didn’t smell that on this occasion - however I would recommend the drier is made better because it doesn’t fully dry the car on completion.

Also we miss the different coloured triple wash - please bring that back

December 21, 2025
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Reply from IMO Car Wash - Beckton (ASDA)

Sid,

Thank you for your feedback. We appreciate you bringing these issues to our attention. We'll look into improving the dryer's performance. We'll also consider bringing back the colored triple wash.

IMO Car Wash

Rated 1 out of 5 stars

The car wash damaged my car

The car wash damaged my car, responded rudely and didn’t care about my damage. Horrible customer service at the beckton branch!!!

October 7, 2025
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Reply from IMO Car Wash - Beckton (ASDA)

Syed,

Thank you for taking the time to write this review, one of our customer services team will in touch as soon as possible.

IMO Car Wash

Rated 5 out of 5 stars

Affordable price,good quality,next to…

Affordable price,good quality,next to my house.Afesome staff,good service.

November 30, 2025
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Reply from IMO Car Wash - Beckton (ASDA)

Mindaugas Vaitilionis,

We're happy to hear that you find our prices affordable and the quality good. We appreciate your positive feedback regarding our awesome staff and service!

IMO Car Wash

Rated 1 out of 5 stars

My free wash reward was not redeemable

My free wash reward was not redeemable. Also, I can never claim reward point even though my app says I can collect point. When I show it to the car wash attendants, they just laughed

November 30, 2025
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Reply from IMO Car Wash - Beckton (ASDA)

Ecko Thomas-Eghobamien,

We regret that you had issues redeeming your free wash and reward points. Please can we ask that you get in touch directly on the following email?

Customer-Services@imo-carwash.co.uk
IMO Car Wash

Rated 5 out of 5 stars

Good car wash

Efficient, good car wash

November 10, 2025
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Reply from IMO Car Wash - Beckton (ASDA)

Paul W,

We're glad you found our car wash efficient and good. Thank you for your positive feedback; we appreciate it a lot.

IMO Car Wash

Rated 5 out of 5 stars

Convenient location and quick and…

Convenient location and quick and reliable service.

November 14, 2025
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Reply from IMO Car Wash - Beckton (ASDA)

Michael,

We're happy to hear that you found our location convenient and our service quick and reliable. Thank you for your feedback!

IMO Car Wash

Rated 2 out of 5 stars

Need to Improve dryness and rims cleaning

The rims do not wash. Plus after wash the air blower did not dry the car well there was water all over the car. Plus I have to clean windows again because there was still dirt marks on the window glasses. All the site should have proper drying facilities. If I have to dry my self afterwards what the point of visiting your imo sites

November 20, 2025
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Reply from IMO Car Wash - Beckton (ASDA)

customer,

Thank you for your feedback. We're sorry the wash and drying process didn't meet your expectations, and that you had to re-clean some areas. Please can you contact us on the following email so we can gather further information?

Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 1 out of 5 stars

Poor service

I noticed they never clean the back of the car by the broom for cabs they do for other vehicles is not because we get 50% discounts the drop the standard not nice
Thanks

October 23, 2025
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Reply from IMO Car Wash - Beckton (ASDA)

Nacer m,

We appreciate your feedback and regret that our service did not meet your expectations. We appreciate your feedback and please could we ask that you get in touch on the following email address so we can gather further information?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

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