Booked Ultra HD but the result in my wheels weren't great. I really thought that they rushed it and didn't apply product and jetwash as the attendant only spent 30-40 seconds before sending me through... See more
Company replied
Leicester Street, CV12 8JR Bedworth, GB
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Booked Ultra HD but the result in my wheels weren't great. I really thought that they rushed it and didn't apply product and jetwash as the attendant only spent 30-40 seconds before sending me through... See more
Company replied
The team here are very helpful and resourceful. Drivers don't always realise that they will need to put their car into neutral to go through the automated stage of the car wash. The staff are very hel... See more
Company replied
The man was spraying the rear window as the pre wash and my 3 year old was absolutely laughing her head off he kept coming back to and spraying the window and they were screaming with laughter! Was mu... See more
Company replied
Good car wash but not consistent. On busier days I usually find the pre-wash before going through the car wash isn't as good and certain areas get missed.
Company replied
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Leicester Street, CV12 8JR, Bedworth, United Kingdom
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paid for HD wash poor prewash car still dirty in places car wash rushed due to queue not happy with final finish

Reply from IMO Car Wash - Bedworth
Booked Ultra HD but the result in my wheels weren't great. I really thought that they rushed it and didn't apply product and jetwash as the attendant only spent 30-40 seconds before sending me through the wash. When I tried to talk to a manager he called me a liar and sent me away very rudely. Indeed he looked into the cctv and shaw that product and jetwash was applied very quickly, so my bad thinking that they didn't ( I wasn't really looking to be honest), however that was no reason to be treated like that. Regardless of everything the result after cleaning my car wasn't great and should at least get an acknowledgement. IMO is a national company, at least they should be hiring people in charge of their washes that have basic communication skills and don't offend the customers.

Reply from IMO Car Wash - Bedworth
The service I purchased included the “alloy spa” treatment. This was not provided at the site I visited.

Reply from IMO Car Wash - Bedworth
Good car wash but not consistent. On busier days I usually find the pre-wash before going through the car wash isn't as good and certain areas get missed.

Reply from IMO Car Wash - Bedworth
Attention to maintaining the car was and effectively pre-washing.

Reply from IMO Car Wash - Bedworth
Easy to use and reasonable price good

Reply from IMO Car Wash - Bedworth

Reply from IMO Car Wash - Bedworth
I know with confidence that my car will be cleaned thoroughly. Recently I had a full valet service and was really happy with the results. The guys did a thorough job and my car smelt clean and fresh.
Many thanks to the guys

Reply from IMO Car Wash - Bedworth
Advertising a free car wash following the purchase of the most expensive one. Try to use it only to be told they won't do it was the free code given on there app is only valid In Newark. Very poor advertising a promotion they won't fulfill

Reply from IMO Car Wash - Bedworth
The lads at Bedworth are always great - professional, polite and efficient. Can’t fault any visit. They work really hard.

Reply from IMO Car Wash - Bedworth
My car was a mess! These guys did a magnificent job. I cannot praise them enough

Reply from IMO Car Wash - Bedworth
Always pleasant and don’t have to wait long to get car washed would recommend this car wash to anyone 👍

Reply from IMO Car Wash - Bedworth
The team here are very helpful and resourceful. Drivers don't always realise that they will need to put their car into neutral to go through the automated stage of the car wash. The staff are very helpful and patient. On this occasion, the driver in front had no idea how to find neutral. The staff tried, but had to admit defeat and then had to careful manage the queue back to create sufficient space to extract the struggling driver and their vehicle. Top marks to them for this!

Reply from IMO Car Wash - Bedworth
The man was spraying the rear window as the pre wash and my 3 year old was absolutely laughing her head off he kept coming back to and spraying the window and they were screaming with laughter! Was much fun for all 😂

Reply from IMO Car Wash - Bedworth
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