IMO Car Wash - Bedworth Reviews 31

TrustScore 4 out of 5

3.9

Leicester Street, CV12 8JR Bedworth, GB


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Rated 1 out of 5 stars

Booked Ultra HD but the result in my wheels weren't great. I really thought that they rushed it and didn't apply product and jetwash as the attendant only spent 30-40 seconds before sending me through... See more

Company replied

Rated 5 out of 5 stars

The team here are very helpful and resourceful. Drivers don't always realise that they will need to put their car into neutral to go through the automated stage of the car wash. The staff are very hel... See more

Company replied

Rated 5 out of 5 stars

The man was spraying the rear window as the pre wash and my 3 year old was absolutely laughing her head off he kept coming back to and spraying the window and they were screaming with laughter! Was mu... See more

Company replied

Rated 4 out of 5 stars

Good car wash but not consistent. On busier days I usually find the pre-wash before going through the car wash isn't as good and certain areas get missed.

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Leicester Street, CV12 8JR, Bedworth, United Kingdom

3.9

Great

TrustScore 4 out of 5

31 reviews

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1-star

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Rated 3 out of 5 stars

paid for HD wash poor prewash car…

paid for HD wash poor prewash car still dirty in places car wash rushed due to queue not happy with final finish

May 23, 2026
IMO Car Wash - Bedworth logo

Reply from IMO Car Wash - Bedworth

Mark Phillips,

We're sorry your wash wasn't satisfactory. We'll address the pre-wash and final finish issues with our team.

IMO Car Wash

Rated 1 out of 5 stars

Rude staff,barely speak English.

Booked Ultra HD but the result in my wheels weren't great. I really thought that they rushed it and didn't apply product and jetwash as the attendant only spent 30-40 seconds before sending me through the wash. When I tried to talk to a manager he called me a liar and sent me away very rudely. Indeed he looked into the cctv and shaw that product and jetwash was applied very quickly, so my bad thinking that they didn't ( I wasn't really looking to be honest), however that was no reason to be treated like that. Regardless of everything the result after cleaning my car wasn't great and should at least get an acknowledgement. IMO is a national company, at least they should be hiring people in charge of their washes that have basic communication skills and don't offend the customers.

May 21, 2026
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Reply from IMO Car Wash - Bedworth

apostolisharmas,

We appreciate you sharing your experience. We are truly sorry to hear about the issues with your car's cleaning and the disrespectful interaction you had with a team member. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 2 out of 5 stars

The service I purchased included the…

The service I purchased included the “alloy spa” treatment. This was not provided at the site I visited.

April 1, 2026
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Reply from IMO Car Wash - Bedworth

customer,

We appreciate your feedback and are sorry the alloy spa treatment was not provided during your service. We'll review this to ensure service accuracy.

IMO Car Wash

Rated 4 out of 5 stars

Good car wash but not consistent

Good car wash but not consistent. On busier days I usually find the pre-wash before going through the car wash isn't as good and certain areas get missed.

March 21, 2026
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Reply from IMO Car Wash - Bedworth

Mrs J Godden,

We appreciate your feedback. We're glad you enjoyed your experience, and we'll address the pre-wash consistency on busier days to ensure better service.

IMO Car Wash

Rated 1 out of 5 stars

Review is not free

March 6, 2026
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Reply from IMO Car Wash - Bedworth

Andrei,

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

IMO Car Wash

Rated 5 out of 5 stars

Attention to maintaining the car was…

Attention to maintaining the car was and effectively pre-washing.

February 26, 2026
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Reply from IMO Car Wash - Bedworth

Mr Warren,

We're glad you appreciated our car maintenance and pre-wash attention. It's great to know our services met your expectations. Thank you for your feedback!

IMO Car Wash

Rated 5 out of 5 stars

Customer service was good

Customer service was good

February 16, 2026
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Reply from IMO Car Wash - Bedworth

Tracey Williams,

We're happy to hear that you were pleased with our customer service. Thank you for your positive feedback!

IMO Car Wash

Rated 5 out of 5 stars

Thanks

Thanks. Nice job x

February 10, 2026
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Reply from IMO Car Wash - Bedworth

Heather Bates,

We appreciate your positive feedback and are happy you are pleased with our work!

IMO Car Wash

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

January 28, 2026
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Reply from IMO Car Wash - Bedworth

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 5 out of 5 stars

Always a great service

I know with confidence that my car will be cleaned thoroughly. Recently I had a full valet service and was really happy with the results. The guys did a thorough job and my car smelt clean and fresh.
Many thanks to the guys

January 28, 2026
IMO Car Wash - Bedworth logo

Reply from IMO Car Wash - Bedworth

Mrs Mallabone,

We're happy to hear that you feel confident in our thorough cleaning. We're glad you were really happy with your full valet service and that your car smelt clean and fresh. Many thanks for your feedback!

IMO Car Wash

Rated 1 out of 5 stars

Advertising a free car wash following…

Advertising a free car wash following the purchase of the most expensive one. Try to use it only to be told they won't do it was the free code given on there app is only valid In Newark. Very poor advertising a promotion they won't fulfill

January 24, 2026
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Reply from IMO Car Wash - Bedworth

Callum,

We regret that the promotional code was not valid at your location. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars
IMO Car Wash - Bedworth logo

Reply from IMO Car Wash - Bedworth

Lewis Seymour,

We appreciate your kind words and are so happy to hear that you consistently receive excellent service and are always happy with our work!

IMO Car Wash

Rated 5 out of 5 stars

IMO Bedworth - the lads are great

The lads at Bedworth are always great - professional, polite and efficient. Can’t fault any visit. They work really hard.

December 14, 2025
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Reply from IMO Car Wash - Bedworth

Marc,

We're happy to hear that you consistently have a positive experience with our team. We appreciate your recognition of their hard work, professionalism, and efficiency. Thank you!

IMO Car Wash

Rated 5 out of 5 stars

My car was a mess

My car was a mess! These guys did a magnificent job. I cannot praise them enough

January 14, 2026
Unprompted review
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Reply from IMO Car Wash - Bedworth

"Susan Tulip",

We're happy to hear that we exceeded your expectations and restored your car to its best condition. Thank you for your wonderful feedback; we appreciate it!

IMO Car Wash

Rated 5 out of 5 stars

Helpful and resourceful staff

The team here are very helpful and resourceful. Drivers don't always realise that they will need to put their car into neutral to go through the automated stage of the car wash. The staff are very helpful and patient. On this occasion, the driver in front had no idea how to find neutral. The staff tried, but had to admit defeat and then had to careful manage the queue back to create sufficient space to extract the struggling driver and their vehicle. Top marks to them for this!

January 4, 2026
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Reply from IMO Car Wash - Bedworth

Paul Beedham,

We appreciate you sharing your experience. We're glad to hear that our team was helpful and resourceful in managing the situation with the car wash. We're happy our staff's patience and assistance were noted positively. Thank you for your feedback!

IMO Car Wash

Rated 5 out of 5 stars

The man was spraying the rear window as…

The man was spraying the rear window as the pre wash and my 3 year old was absolutely laughing her head off he kept coming back to and spraying the window and they were screaming with laughter! Was much fun for all 😂

December 19, 2025
IMO Car Wash - Bedworth logo

Reply from IMO Car Wash - Bedworth

Emma Murray,

We're glad you enjoyed your experience! It's wonderful to hear the team member made the pre-wash so fun for your family. Thank you for sharing this positive feedback; it means a lot to us.

IMO Car Wash

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