IMO Car Wash - Berlin (-Marienfelde) Reviews 300

TrustScore 4 out of 5

3.8

Buckower Chaussee 36 - 42, 12277 Berlin, DE


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Rated 4 out of 5 stars

Easy payment procedure, good value and vacuuming included. The Washing could be a we bit better, as the last time the backdoor of the car wasn't proper clean.

Company replied

Rated 5 out of 5 stars

Easy payment, fast cleaning, quality is good, free vacuum cleaning, free matt cleaning, free water tap for wet wiping.

Rated 3 out of 5 stars

I have usually been satisfied with IMO in the past, which is why I was a bit disappointed this time. I chose the Eco Wash for €11. The front of the car was pre washed thoroughly, but the rear was on... See more

Company replied

Rated 4 out of 5 stars

All went well except that compressed air was not available in after-wash zone. The hoses with nozzles were there, but no air.

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Buckower Chaussee 36 - 42, 12277, Berlin, Germany

3.8

Great

TrustScore 4 out of 5

300 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars
IMO Car Wash - Berlin (-Marienfelde) logo

Reply from IMO Car Wash - Berlin (-Marienfelde)

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 5 out of 5 stars

Wonderful service

Wonderful service, nice people, me and our car love them.

April 22, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Thorsten Wiemer,

We appreciate your wonderful feedback! We're so glad you and your car love our nice people and service. Thank you!

IMO Car Wash

Rated 3 out of 5 stars

Car was not really clean despite the…

Car was not really clean despite the 22Euro program.

March 31, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Kunde,

We appreciate your feedback and are sorry the wash was unsatisfactory. This does not reflect our standards. We will investigate the issue.

IMO Car Wash

Rated 5 out of 5 stars

Top Top Top 👍

Top Top Top 👍

January 28, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 5 out of 5 stars

Great service

All went well from start to finish

March 15, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Nader,

We are so glad everything went smoothly for you from beginning to end! Thank you for letting us know about your positive experience.

IMO Car Wash

Rated 4 out of 5 stars

fast service

Fast and convenient service.
However, my car’s windshield was left with some spots.

March 8, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Xenia,

We appreciate your feedback and are glad the service was fast. We regret the spots left on your windshield and will address this issue.

IMO Car Wash

Rated 3 out of 5 stars

I have usually been satisfied with IMO…

I have usually been satisfied with IMO in the past, which is why I was a bit disappointed this time. I chose the Eco Wash for €11. The front of the car was pre washed thoroughly, but the rear was only wiped very quickly with a sponge. As a result, there are still visible dirt marks on the back of the car after the wash.
In addition, two of the side brushes in the wash tunnel did not seem to be working. Overall it felt like the staff were rushing because it was very busy.
It is a pity because my previous experiences here were much better. I hope this was just an exception.

March 9, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Kunde,

We regret that your Eco Wash wasn't up to par. We appreciate you bringing the insufficient pre-wash and malfunctioning brushes to our attention. We'll review our processes to ensure a more thorough clean. We value your past satisfaction and hope to regain your trust.

IMO Car Wash

Rated 3 out of 5 stars

not soo happy

was good but i felt that washing was not very good i paid 25 euros and others was having 13 euro program everyones process was same no change in washing then what is the profit for me paying 25

February 28, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Dhruv Rakeshbhai,

We appreciate your feedback. We're sorry to hear that the wash quality didn't meet your expectations for the price paid. We'll review our processes to ensure clarity and value for all our customers.

IMO Car Wash

Rated 2 out of 5 stars

The Volvo XC40 was not cleaned…

The Volvo XC40 was not cleaned properly. There was still a lot of dust along the lower sections of the car. Around the windows, the frames, and especially in the corners, there was still visible dirt all around.
Overall, the wash quality was not good. There were many streaks. Although the vehicle was shiny, numerous streak marks were clearly visible in the sunlight. There were also many water drops that ran down after drying and left noticeable drying marks.
All in all, it was rather disappointing — especially considering that I chose one of the most expensive wash programs (almost the second most expensive option), including RainX, for 20 euros. I definitely expected better. Unfortunately, quite disappointing.

February 25, 2026
Rated 4 out of 5 stars

Great Car Washing

Easy payment procedure, good value and vacuuming included. The Washing could be a we bit better, as the last time the backdoor of the car wasn't proper clean.

February 19, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Kunde,

We're glad you found the payment easy and appreciated the value and vacuuming. We regret that the washing wasn't perfect and will review our cleaning process. Thanks for your feedback.

IMO Car Wash

Rated 2 out of 5 stars

The quality of the car wash was rather poor.

The quality of the car wash was rather poor. There were many areas around the car that were very badly cleaned. €20 is far too expensive for that. I won't be washing my car there again.

February 10, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Hello Jo,
Thank you for taking the time to leave a review! 😊
We are very sorry that you are not satisfied with the result of the car wash.
If you like, please write to us at info@imowash.de – we would like to take a closer look and find a solution for you. 💬
Best regards,
Your IMO Car Wash Customer Service 🌟

Rated 5 out of 5 stars

Perfect cleaning

Friendly staff

February 9, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Hello and thank you for your 5-star rating. We are very happy about that. If you have any comments or questions, please feel free to contact us at info@imowash.de. 💬
See you soon and best regards,
Your IMO Car Wash Customer Service 🌟

Rated 3 out of 5 stars

This time washing was not proper

This time washing was not proper. Vehicle still had foam and cleaned well.

February 8, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Hello,
Thank you for taking the time to leave a review! 😊
We are very sorry that you are not satisfied with the result of the car wash.
If you like, please write to us at info@imowash.de – we would like to take a closer look and find a solution for you. 💬
Best regards,
Your IMO Car Wash Customer Service 🌟

Rated 5 out of 5 stars

Outdoor Cleaning of cars

February 7, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Michael Büchel,

We appreciate you sharing your thoughts with us; we're so glad you were happy with our outdoor car cleaning service.

IMO Car Wash

Rated 5 out of 5 stars

Fast and professionell

Fast and professionell

January 24, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 4 out of 5 stars

Reinigt gut aber teuer

Das Auto wird für eine Waschstraße relativ sauber, aber es ist ziemlich teuer.

January 21, 2026
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Reply from IMO Car Wash - Berlin (-Marienfelde)

Hallo,
vielen Dank für dein Feedback! 🙂

Schön, dass du mit dem Waschergebnis grundsätzlich zufrieden warst. Deinen Hinweis zum Preis können wir gut nachvollziehen und nehmen ihn gern auf. Unser Anspruch ist es, dafür eine moderne Anlage, hochwertige Pflegeprodukte und einen guten Service zu bieten – trotzdem ist deine Rückmeldung für uns wichtig.

Danke, dass du dir die Zeit für eine Bewertung genommen hast.
Glänzende Grüße
Dein IMO Car Wash Kundenservice 🚗✨

Rated 4 out of 5 stars

All went well except comprssed air

All went well except that compressed air was not available in after-wash zone. The hoses with nozzles were there, but no air.

January 17, 2026
IMO Car Wash - Berlin (-Marienfelde) logo

Reply from IMO Car Wash - Berlin (-Marienfelde)

Hello and thank you for your feedback! 😊 We are very pleased that you are generally satisfied with our service. We are all the more sorry that there was no compressed air available in after-wash zone 😕 We will pass this on directly to our local partner. 💪
Thank you for bringing this to our attention.
Best regards,
Your IMO Car Wash Customer Service 🚗✨

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