Operative was attentive and knowledgeable. Did what he said it would re algae on roof rack slides! Will use again
Company replied
Location
Switch location60 Marsh House Avenue, TS23 3TG Billingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Every time I visit always excellent service from the guys. Brilliant end results.
Company replied
When I visited the Billingham site on Wednesday19/11/2025 @1300 the site was closed . All doors were shut What happened Normally my visits to this site are excellent
Company replied
Gleaming after ceramic wash and staff very helpfull at Billingham.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
60 Marsh House Avenue, TS23 3TG, Billingham, United Kingdom
3.8
Great
9 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great guy helping cleaning my car
April 23, 2026
Reply from IMO Car Wash - Billingham
Paul Bradley,
We appreciate you sharing your experience with us. We're so happy to hear that you enjoyed the assistance with cleaning your car!
IMO Car Wash
Best Car Wash
Every time I visit always excellent service from the guys. Brilliant end results.
April 8, 2026
Reply from IMO Car Wash - Billingham
Jason,
We appreciate you taking the time to share your experience! We're so glad to hear you consistently receive excellent service from our team and brilliant results.
IMO Car Wash
Reply from IMO Car Wash - Billingham
Thnaks for your review
Gleaming after ceramic wash and staff…
Gleaming after ceramic wash and staff very helpfull at Billingham.
February 14, 2026
Reply from IMO Car Wash - Billingham
Gary Everton,
We're happy to hear that you found our ceramic wash effective and our Billingham staff helpful. Thank you for your positive feedback!
IMO Car Wash
Reply from IMO Car Wash - Billingham
LM,
We appreciate you sharing your experience with us. We're happy to hear our staff was friendly and efficient!
IMO Car Wash
Does what it says it will
Operative was attentive and knowledgeable. Did what he said it would re algae on roof rack slides! Will use again
January 26, 2026
Reply from IMO Car Wash - Billingham
Greg Richards,
We're happy to hear that the service was attentive and knowledgeable! We appreciate your positive feedback regarding the algae treatment and look forward to assisting you again.
IMO Car Wash
The attendant was so moody
The attendant was so moody. I bought 6 washes and expected a free one which never came in my email : this is an expensive place to wash your car. £8!
January 4, 2026
Reply from IMO Car Wash - Billingham
ML Coe,
We appreciate your feedback and are sorry the attendant seemed moody. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Not Happy
When I visited the Billingham site on Wednesday19/11/2025 @1300 the site was closed .
All doors were shut
What happened
Normally my visits to this site are excellent
November 19, 2025
Reply from IMO Car Wash - Billingham
Bill,
We appreciate your feedback and are sorry the site was closed during your visit. There can sometimes be unexpected closures for things like unscheduled maintenance or last minute sickness.
Unfortunately in situations like this, it’s not always possible to update the website at short notice, so in rare circumstances there might be disappointments when visiting and we sincerely apologise for the inconvenience.
IMO Car Wash
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.