IMO Car Wash - Bolton Reviews 10

TrustScore 3.5 out of 5

3.6

Albert Road, BL4 9HF Farnworth, GB


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Rated 1 out of 5 stars

Very poor car wash, one side of the car not touched, windows still murky and water marks left allover the paintwork after i booked a full wax job.

Company replied

Rated 5 out of 5 stars

Friendly staff. My car was well overdue for a wash. The rear hatchback had a lot of dried on mud. The staff took extra care to clean this off prior to going through the car wash

Company replied

Rated 5 out of 5 stars

They gave my car a really good scrub before it went through the wash. Thanks for getting all the winter muck off.

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Albert Road, BL4 9HF, Farnworth, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Quick, polite service.

Always a good clean, with quick, polite service 😁

April 20, 2026
IMO Car Wash - Bolton logo

Reply from IMO Car Wash - Bolton

Suzanne Ward,

We appreciate your positive feedback! We're so glad you were happy with our quick, polite service and the quality of the clean.

IMO Car Wash

Rated 1 out of 5 stars

Very poor car wash

Very poor car wash, one side of the car not touched, windows still murky and water marks left allover the paintwork after i booked a full wax job.

March 17, 2026
IMO Car Wash - Bolton logo

Reply from IMO Car Wash - Bolton

Robin McLoughlin,

We regret the poor car wash, especially after booking a full wax. We'll review our process to address the untouched side, murky windows, and watermarks. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Friendly staff

Friendly staff. My car was well overdue for a wash. The rear hatchback had a lot of dried on mud.
The staff took extra care to clean this off prior to going through the car wash

March 8, 2026
IMO Car Wash - Bolton logo

Reply from IMO Car Wash - Bolton

Mr & Mrs Barclay,

We're happy to hear that our staff was friendly and attentive! We appreciate you mentioning the extra care taken to remove the mud. Thanks for your positive feedback!

IMO Car Wash

Rated 5 out of 5 stars

Super-fast

Super-fast, super-clean!

February 22, 2026
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Reply from IMO Car Wash - Bolton

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 5 out of 5 stars

A really good scrub…

They gave my car a really good scrub before it went through the wash. Thanks for getting all the winter muck off.

January 31, 2026
IMO Car Wash - Bolton logo

Reply from IMO Car Wash - Bolton

Sonia Smith,

We're happy to hear that you appreciated the pre-scrub your car received before the wash. We're glad we could help you get all the winter muck off! Thanks for your feedback.

IMO Car Wash

Rated 5 out of 5 stars

Convenient, quick and does the job.

Staff working the car wash were very efficient and professional, car was sufficiently cleaned.

January 2, 2026
IMO Car Wash - Bolton logo

Reply from IMO Car Wash - Bolton

Thank you very much for your positive feedback. We truly appreciate your trust and are glad you’re satisfied.

Rated 1 out of 5 stars

Went throught the farnworth branch and…

Went throught the farnworth branch and it scratched my car in quite a few areas

October 16, 2025
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Reply from IMO Car Wash - Bolton

Melissa,

One of our team will be in touch soon to gather more information.

IMO Car Wash

Rated 1 out of 5 stars

I will never use this car wash again,

I will never use this car wash again,
Paid £14 and I have to clean the car again at home, did not clean some parts of the car ,

October 15, 2025
IMO Car Wash - Bolton logo

Reply from IMO Car Wash - Bolton

Hi,

We appreciate your feedback and are sorry that our service did not meet your expectations. We'll review our processes to improve.

Please can you contact us on Customer-Services@imo-carwash.co.uk so we can gather more information.

IMO Car Wash

Rated 1 out of 5 stars

Went to farnworth car & van in front me…

Went to farnworth car & van in front me no 1 therev10min past decided go van went car turned around shouted he back I turned around I was in van he wash rushing then when come to my van he tickled over jet wash I wound window down shouted you not doing wheels or window or van said I have bull shizt bull shizt I went through wash got home looked back was dirty windows were and circle swirl scratch on back I was ripping went back told guy wheels dirty scratch wasnt interested little dk lucky g.f with me or I put the dk in wash said o wheels not in with clean , well says on board with prices , dont waste on them little dks got load shizt reviews aswell I messaged office got reply got go get a form we dont keep them my reply you think they sign to say scratch see thing is swirly mark because not jet washed van grime dust etc anyone knows you wash ya vehicle you got jet wash crap off or you go straight wash can scratch dks lot em I carry on washing myself in future they want paying for crap job if I did a crap building job I wouldnt want paying, that never happens as am rated top building , as am finicky meaning got be right same as a van r car wash watever you want it right , I wouldnt even give 1 star but have to had change few words

August 20, 2022
Unprompted review
Rated 1 out of 5 stars

Quite disappointed - Poor Service

Quite disappointed is an understatement. Several times I have been here for the basic wash and half the time I excuse the poor quality clean because it’s £2.50. Having today gone for the Ultra HD which cost £12 I expected better, how wrong I was? I assumed I didn’t get the pre-wash because I had a £5 promotional code which brought the cost down to £7. Even then the awful clean left me fuming. It looked like I hadn’t even visited a car wash, I took it back and while they offered to clean the car again, did a semi- thorough pre-wash, they put it through as a basic wash. This is the height of taking advantage of your customers, while £7 may not seem much to many, that certainly isn’t the case for me. I would not be happy to recommend this service.

June 11, 2022
Unprompted review

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