Very impressed! The whole process is fast, well-organised, and the results are brilliant. The staff are professional, and the machines clean every corner perfectly. It’s my go-to car wash, great servi... See more
Company replied
Location
Switch locationPicton Court Retail Park, CF31 3XX Bridgend, GB
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My car had been down muddy country lanes and driven into the city everyday and used for picking up manual worker son as well as a taxi service for my other kids along with being parked on a busy main... See more
I created an account on the app then purchased a wash. I then drove down to the car wash to then find that the wash I purchased would not display on the app within my wallet although I had the email c... See more
One of the best car washes in Bridgend. Always have great service whether it’s for a quick wash or a full valet. Their full valet is really good at really getting the dirt out. The staff are friendly... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Picton Court Retail Park, CF31 3XX, Bridgend, United Kingdom
3.9
Great
39 reviews
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Paid £20 for the so called best and my…
Paid £20 for the so called best and my car was still quite dirty, shall not use again
May 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very pleasant experience
Very pleasant attendant. Great results on car - regular customer.
May 20, 2026
Reply from IMO Car Wash - Bridgend
Morag Hoolachan,
We're so glad you appreciate our attendant and the great results! Thank you for being a loyal customer.
IMO Car Wash
Reply from IMO Car Wash - Bridgend
Juliet Gale,
We appreciate your feedback and will consider a "go" signal for when it's done. Thanks for your suggestion.
IMO Car Wash
Drive thru machine does scratch your paint
I created an account on the app then purchased a wash. I then drove down to the car wash to then find that the wash I purchased would not display on the app within my wallet although I had the email confirmation that I did purchase it. I did show the staff the email and even they tried to find it on my app but because they couldn't find it I had to pay again. Anyway I've checked the car after the wash and there are so many scratches all over the car which I kind of expected going through the machine. Overall an unfortunate poor experience. 2x £12 payments definitely wasn't worth it
May 2, 2026
Reply from IMO Car Wash - Bridgend
Jithu,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Reply from IMO Car Wash - Bridgend
Barbara Barnes,
We appreciate your positive feedback regarding the thorough pre-wash service. We're glad you enjoyed your experience with us!
IMO Car Wash
had water marks and bits of dirt on car…
had water marks and bits of dirt on car after wash
April 23, 2026
Reply from IMO Car Wash - Bridgend
PAUL BAKER,
We appreciate your feedback and are sorry your car wasn't fully clean. Please email info@imowash.de with details, so we can look into this.
IMO Car Wash
Paid £15 for an car wash
Paid £15 for an car wash - however this time - my car only had a pre water jet wash - no pre foam wash or wheel spray - when I checked after getting to work there were a lot of water marks visible. Very disappointing
April 23, 2026
Reply from IMO Car Wash - Bridgend
Claire Gardner ,
We appreciate your feedback. We're sorry the wash was unsatisfactory, missing the pre-foam and wheel spray, and left water marks. Please contact us through our website so we can investigate.
IMO Car Wash
Reply from IMO Car Wash - Bridgend
Rich,
We appreciate your positive feedback regarding the great service you received at our Bridgend location. We're so glad you enjoyed your experience!
IMO Car Wash
Reply from IMO Car Wash - Bridgend
Billy McWilliams,
We appreciate you sharing your experience. We are so glad you were happy with our reasonable prices and quick, polite service. Thank you!
IMO Car Wash
Very happy the staff so polite and the…
Very happy the staff so polite and the price is fair
March 29, 2026
Unprompted review
Reply from IMO Car Wash - Bridgend
Awat Ahmad,
We appreciate your review! We're so glad you were happy with our team's politeness and our fair pricing.
IMO Car Wash
Bridgend IMO is always good
Bridgend IMO is always good. Polite, helpful staff who do a good job.
March 22, 2026
Reply from IMO Car Wash - Bridgend
robert,
We appreciate you sharing your experience! We're so glad to hear that you find our staff polite and helpful and that they do a good job.
IMO Car Wash
Reply from IMO Car Wash - Bridgend
Felix Okeke,
We appreciate your positive feedback! We're so glad you found the car wash excellent and perfect. Thank you for your review!
IMO Car Wash
Really good friendly staff and wah/dry…
Really good friendly staff and wah/dry always excellent, been using site for years
February 26, 2026
Unprompted review
Reply from IMO Car Wash - Bridgend
Mr Phillip morgan,
We appreciate your continued patronage and are so glad to hear that you have consistently experienced excellent service and friendly staff over the years!
IMO Car Wash
Reply from IMO Car Wash - Bridgend
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - Bridgend
SuH,
We appreciate your positive feedback! We're so glad you found our attendant helpful and enjoyed the app offer. Thanks for visiting!
IMO Car Wash
Reply from IMO Car Wash - Bridgend
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
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