I wasn't impressed with the guy who did the prewash before going through the car wash he just gave it a quick spray it was pathetic. Then when the wash was done the drying machine wasn't working as it... See more
Company replied
Location
Switch location155 Bolton Road, BL8 2NW Bury, GB
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My husband took his car in for a £5 external wash. After an ineffective prewash and prior to going into the car wash he was told by the operator to not come back again as his car was too dirty!
The car wash at Bury IMO had just broken down, and the operator/washer tried to get it going again, after some time, used his initiative and gave an option of money back or manual wash, keeping the bu... See more
Company replied
Amazing staff good cleaning these guys really amazing dealing bury car wash bolton road bury
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
155 Bolton Road, BL8 2NW, Bury, United Kingdom
3.5
Average
15 reviews
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Reply from IMO Car Wash - Bury
Antony Spencer,
We appreciate your feedback. We regret the wash was unsatisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
My husband took his car in for a £5…
My husband took his car in for a £5 external wash. After an ineffective prewash and prior to going into the car wash he was told by the operator to not come back again as his car was too dirty!
April 30, 2026
Unprompted review
Reply from IMO Car Wash - Bury
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Not happy Car not clean and not dry
I wasn't impressed with the guy who did the prewash before going through the car wash he just gave it a quick spray it was pathetic. Then when the wash was done the drying machine wasn't working as it should have been, it stayed up instead of coming down and following the shape of the car . When I got home I checked the car it was wet through and the wheels were dirty. A total disaster.
January 20, 2026
Reply from IMO Car Wash - Bury
Andrew Hulme,
We regret that the prewash and drying machine were not up to standard, leaving your car wet and the wheels dirty. We appreciate you bringing this to our attention. We will discuss these points internally to improve our service. Thank you for your time.
IMO Car Wash
Reply from IMO Car Wash - Bury
Kosy,
We appreciate you sharing your experience with us; we are so glad to hear you found our reception to be honest and kind.
IMO Car Wash
Free wash offer is a dud...
The offer of a free wash with a Ceramic purchase is impossible to take advantage of/ load into Apple wallet
January 16, 2026
Reply from IMO Car Wash - Bury
Shaun F.,
We appreciate your feedback and regret that you're having trouble with the free wash offer and Apple Wallet. We'll look into this issue right away.
IMO Car Wash
My car wasn't dried properly due to the…
My car wasn't dried properly due to the drying unit not lowering.
December 30, 2025
Reply from IMO Car Wash - Bury
Nigel,
We appreciate your feedback and regret that the drying unit malfunctioned. We'll review our equipment to prevent this issue from happening again.
IMO Car Wash
IMO EMPLOYEE OF THE WEEK
The car wash at Bury IMO had just broken down, and the operator/washer tried to get it going again, after some time, used his initiative and gave an option of money back or manual wash, keeping the business open.
October 27, 2025
Reply from IMO Car Wash - Bury
Paul Dewhurst,
We appreciate you bringing this to our attention. We're glad the team member was resourceful in handling the car wash issue and keeping things running smoothly. Thank you!
IMO Car Wash
Amazing staff good cleaning these…
Amazing staff good cleaning these guys really amazing dealing bury car wash bolton road bury
October 25, 2025
Reply from IMO Car Wash - Bury
FARHAT ABBAS KHAN,
We're glad you found our staff amazing and the cleaning good. We appreciate your positive feedback about your experience.
IMO Car Wash
Recommend
Friendly, efficient, reliable and professional every time at this location - Recommended *****
September 25, 2025
Reply from IMO Car Wash - Bury
Sean,
We appreciate you taking the time to share your positive experience. We're so glad that our team met your expectations!
IMO Car Wash
Dirty cars and bad service
The car wash is quite possibly the worst and over priced scam you could pay for just don’t and the customer service is literally non existent! The car wash I paid was £18 and the car came out no cleaner. The windows were still dirty, the car still had dirt marks on it and dust! The guy when I asked him didn’t bother getting off his phone and just wiped it with a cloth and said ok bye and walked away! Save ya money and go to a local hand car wash these are crap!
April 18, 2025
Unprompted review
Paid £7.50 this afternoon for the…
Paid £7.50 this afternoon for the triple foam, while going through there was no foam or shampoo coming out at all. Rip off, that's the last time I'll visit this car wash.
March 8, 2025
Unprompted review
Just wanted a cheap wash £1 99 but…
Just wanted a cheap wash £1 99 but chap was very unhapoy i did not want my wheels done for extra 50 p i was in a hurry. He told me next time to go elswere. Bury lancs
February 13, 2022
Unprompted review
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