I’ve been using this car wash for a while now, always going for the mini valet option. They are quick and the attendants have a good eye for detail making sure the car comes out clean both inside and... See more
Company replied
Location
Switch locationBroad Oak Road, CT2 7PX Canterbury, GB
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Went last Sunday and despite being really busy, the attendant was great and spent time soaping every car properly. Best car wash I've had in ages! The car was clean before going into the car wash! A... See more
Company replied
For the price paid you'd expect a clean shiny car. Not even the hand prewash was done sufficiently. Don't get me wrong car was cleaner but not what you'd expect. When they wasn't busy the staff took... See more
Company replied
Friendly staff and great value for money Really pleased with the service here. The team was very professional and helpful. The car wash was thorough and left my car shining. Great value for money, I... See more
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Broad Oak Road, CT2 7PX, Canterbury, United Kingdom
3.5
Average
38 reviews
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Very friendly staff as always good…
Very friendly staff as always good value for money highly recommended
May 17, 2026
Unprompted review
Reply from IMO Car Wash - Canterbury
Fisnik Visoka,
We appreciate your kind words! We are delighted to hear you consistently find our staff friendly and our services a great value.
IMO Car Wash
Well trained staff Good service highly…
Well trained staff Good service highly recommend 👍🏻
May 16, 2026
Unprompted review
Reply from IMO Car Wash - Canterbury
aliyan rana,
We appreciate your positive feedback! We are glad you enjoyed our service.
IMO Car Wash
Highly recommend
I’ve been using this car wash for a while now, always going for the mini valet option. They are quick and the attendants have a good eye for detail making sure the car comes out clean both inside and out! Top job guys!
May 10, 2026
Unprompted review
Reply from IMO Car Wash - Canterbury
Alex D,
We're delighted to hear you consistently enjoy our mini valet service! We appreciate you highlighting our quick service and the team's attention to detail. Thank you for your kind words!
IMO Car Wash
It was amasing with very welcome staffs
April 27, 2026
Unprompted review
Reply from IMO Car Wash - Canterbury
Farzad Momeni,
Thank you for your fantastic review! We are so glad you enjoyed our service.
IMO Car Wash
Friendly staff and great value for…
Friendly staff and great value for money
Really pleased with the service here. The team was very professional and helpful. The car wash was thorough and left my car shining. Great value for money, I highly recommend them!
May 13, 2026
Unprompted review
Reply from IMO Car Wash - Canterbury
s f,
We're delighted to hear you found our staff friendly and professional, and that your car was left shining! We appreciate your recommendation and are glad you feel it's great value.
IMO Car Wash
Very efficient car wash
Very efficient car wash with good staffing….Overall a good experience…..I don’t go anywhere else…..
May 5, 2026
Reply from IMO Car Wash - Canterbury
Jean Outred,
We appreciate you sharing your experience! We're so glad to hear that you find our car wash efficient with good staffing, making it a good experience.
IMO Car Wash
the best auto car wash I have ever…
the best auto car wash I have ever used.
hard working staff and great value
April 30, 2026
Reply from IMO Car Wash - Canterbury
Richard Rodgers,
We appreciate you sharing your experience! We're so glad to hear that you enjoyed our car wash and found our staff hardworking and the value great.
IMO Car Wash
Provided a decent cleaning service…
Provided a decent cleaning service however broke my mirror due to the water pressure
April 29, 2026
Reply from IMO Car Wash - Canterbury
customer,
We appreciate your feedback and are sorry to hear about the broken mirror. We'll review this incident to prevent similar issues in the future.
IMO Car Wash
Reply from IMO Car Wash - Canterbury
Roy williams,
We regret the car wash was not working. We appreciate your feedback and will investigate the issue to prevent future problems.
IMO Car Wash
For the price paid you'd expect a clean…
For the price paid you'd expect a clean shiny car. Not even the hand prewash was done sufficiently. Don't get me wrong car was cleaner but not what you'd expect. When they wasn't busy the staff took their time prewashing the cars but as soon as a queue formed the staff rushed it through not being thorough with the pre washing.
April 24, 2026
Reply from IMO Car Wash - Canterbury
K edwards,
Thank you for your feedback. We regret that the prewash and overall cleaning didn't meet expectations for the price paid. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
they wouldnt accept it as payment so i…
they wouldn't accept it as payment so i would like a refund please
April 21, 2026
Reply from IMO Car Wash - Canterbury
customer,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Went last Sunday and despite being…
Went last Sunday and despite being really busy, the attendant was great and spent time soaping every car properly. Best car wash I've had in ages! The car was clean before going into the car wash! And was really thoroughly clean afterwards. I don't usually make reviews like this but the worker was so thorough with his cleaning I had to post something positive for him!
Really impressive from Canterbury IMO
April 18, 2026
Reply from IMO Car Wash - Canterbury
Chris,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the thorough service you received. It's great to know our team's dedication made such a difference.
IMO Car Wash
the guy pre washing car worked really…
the guy pre washing car worked really hard to get the car ready for wash, car was pretty dirty.
April 15, 2026
Reply from IMO Car Wash - Canterbury
anthony mullan,
We appreciate you sharing your experience! We're so happy to hear that the pre-wash service was effective in preparing your heavily soiled car for the wash. Thanks for your feedback.
IMO Car Wash
The app to collect points does not work…
The app to collect points does not work
I have to resort to scanning the qr code and have a few co formation emails
They don’t sync with the app
April 17, 2026
Reply from IMO Car Wash - Canterbury
Robert James Berry,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Prewash isn’t the best
Prewash isn’t the best
Shouldn’t have to go home and do anything after a premium wash, unfortunately have to
April 8, 2026
Reply from IMO Car Wash - Canterbury
Paul Hazelden,
We appreciate your feedback and are sorry the prewash and premium wash did not meet expectations. We'll review our processes to improve our service.
IMO Car Wash
Pleasant helpful staff.
Pleasant helpful staff.
Unfortunately car not satisfactorily cleaned at the back.
Disappointing
March 22, 2026
Reply from IMO Car Wash - Canterbury
Michael Chapman ,
Thank you for the feedback. We regret that the car wash did not meet expectations, especially at the back. We'll review our cleaning process.
IMO Car Wash
Good job normally
They normally do a great job, that's why I always go there. This time they didn't go underneath the lip is the rear car windscreen. Once the car came out the dirty water was running down my window. I had to get more water and clean the dirty window again.
March 15, 2026
Reply from IMO Car Wash - Canterbury
Jessica,
We appreciate your continued patronage. We're sorry the rear windscreen cleaning was not up to our usual standards, and you had to reclean it. We'll review our procedures to prevent this issue in the future. Thanks for bringing this to our attention.
IMO Car Wash
Reply from IMO Car Wash - Canterbury
Miles mccreadie ,
We're happy you had a good experience, and we appreciate your feedback on our pricing.
IMO Car Wash
I had a terrible experience at this…
I had a terrible experience at this carwash. One of the staff members instead of helping shouted and threatened me - extremely violent behaviour. Avoid it if you do not want to get harrassed or threatened while recieving below standard service.
March 7, 2026
Unprompted review
Reply from IMO Car Wash - Canterbury
customer,
We regret your negative experience and appreciate you bringing this to our attention. We take such feedback seriously and will investigate the staff member's behavior. Please can you get in touch with us directly on the following email providing more information?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Quick and affordable
Quick, efficient and pleasant, polite staff
Affordable compared to other local car washes
March 2, 2026
Reply from IMO Car Wash - Canterbury
Ian C,
We appreciate you sharing your experience! We're happy to hear that you found our service quick and efficient, with pleasant staff, and affordable.
IMO Car Wash
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