Great value with £5 off plus super work by the jet wash bloke to blast off bird poo on the van prior to the wash
Location
Switch locationBroughton Shopping Park, CH4 0DP Broughton, GB
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It’s such an easy & straightforward process buying a car wash online, to driving to IMO to get the car cleaned. I always pay beforehand via the App, it saves so much time & you get a free cash wash af... See more
Company replied
I arrived at the car wash and requested a mini valet…expecting to pay £30…rude man opened my car and looked through it all and said it was very dirty…it wasn’t very dirty… but obviously it needed clea... See more
Much much much better than I expected. It’s more expensive than it used to be, but what isn’t more expensive these days. I’d happily go back.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Broughton Shopping Park, CH4 0DP, Broughton, United Kingdom
4.0
Great
19 reviews
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Great value with £5 off plus super work…
Great value with £5 off plus super work by the jet wash bloke to blast off bird poo on the van prior to the wash
May 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly efficient staff
April 30, 2026
Reply from IMO Car Wash - Chester (Tesco)
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The guy at the start barely sprayed the…
The guy at the start barely sprayed the car with the power washer and the car was still very dirty after coming out.
April 29, 2026
There was no drying cloths at the end…
There was no drying cloths at the end of the was meaning there was water marks left all over the car
April 26, 2026
Reply from IMO Car Wash - Chester (Tesco)
Peter Trotman ,
We appreciate your feedback and are sorry drying cloths were unavailable, leaving water marks on your vehicle. We'll address this to improve our service.
IMO Car Wash
Reply from IMO Car Wash - Chester (Tesco)
Ron,
We appreciate your positive feedback! We're so glad you found our service efficient and friendly, and that your car looks great.
IMO Car Wash
Pulled up and the closed as I drove up
Pulled up and the closed as I drove up. 4pm. It was Bank Holiday Monday; but disappointed.
April 6, 2026
Reply from IMO Car Wash - Chester (Tesco)
Sherry,
We regret that we were closed when you arrived on the Bank Holiday. We appreciate your feedback and will review our holiday hours.
IMO Car Wash
Usual great car wash
March 26, 2026
Reply from IMO Car Wash - Chester (Tesco)
Barbara,
We appreciate you taking the time to leave us a review; we are so happy you were pleased with our car wash services!
IMO Car Wash
Much much much better than I expected
Much much much better than I expected.
It’s more expensive than it used to be, but what isn’t more expensive these days.
I’d happily go back.
March 26, 2026
Reply from IMO Car Wash - Chester (Tesco)
Edward Farshi,
We're happy to hear that you enjoyed your experience more than expected! We appreciate your understanding regarding the price changes and thank you for the positive feedback. We look forward to your return!
IMO Car Wash
Reply from IMO Car Wash - Chester (Tesco)
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - Chester (Tesco)
Ben,
We're happy to hear your car looks brand new! Thank you for your positive feedback; we appreciate it very much.
IMO Car Wash
Reply from IMO Car Wash - Chester (Tesco)
phil,
We're happy to hear that your visit was quick and easy, and that you were pleased with the results. Thank you for your positive feedback!
IMO Car Wash
Paid £ 20 for top wash and car didn’t…
Paid £ 20 for top wash and car didn’t come out clean . Still got bird poop on roof . 😔
Would of expected it to have come out spotless. I’m sure if I paid that amount to a hand wash it would have.
February 2, 2026
Reply from IMO Car Wash - Chester (Tesco)
Steve Nicholls,
We appreciate your feedback and are sorry the wash did not meet expectations, especially for the price paid. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
It’s such an easy & straightforward…
It’s such an easy & straightforward process buying a car wash online, to driving to IMO to get the car cleaned. I always pay beforehand via the App, it saves so much time & you get a free cash wash after so many purchases :-)
December 5, 2025
Reply from IMO Car Wash - Chester (Tesco)
Sian,
We're happy to hear that you find buying a car wash online and getting your car cleaned to be an easy and straightforward process. It's great to know the app saves you time and that you enjoy the rewards program. Thank you for your positive feedback!
IMO Car Wash
Ridiculous cost
I arrived at the car wash and requested a mini valet…expecting to pay £30…rude man opened my car and looked through it all and said it was very dirty…it wasn’t very dirty… but obviously it needed cleaning otherwise I wouldn’t have gone…he said it was £45…I thought he was having a laugh…not sure how they judge who pays what…if it says £30 then it should be £30…at £45 for approx 1/2 work they are giving themselves a hell or a huge hourly wage!! I definitely wouldn’t go back
August 14, 2025
Unprompted review
Won't be going again
Have used Broughton many times and have never been 100% pleased but went today (9/9/21) and was met by the always miserable guy with beard and brown hair. Asked for £15 inside clean which he said would be £20, which he repeated as if I didn't understand English. Car wasn't bad inside, so the sign should read '£15 if your car doesn't need doing, £20 if it does'. Both lads smirking and laughing when I went back for it speaking in foreign language. He's always rude and made me feel so angry, IMO won't get another penny off me !!!
September 9, 2021
Unprompted review
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