IMO Car Wash - Chesterfield Reviews 40

TrustScore 4 out of 5

4.0

Sheffield Road, S41 7JQ Chesterfield, GB


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Rated 5 out of 5 stars

Having washed my car earlier in the week (at IMO), I was disappointed to find adjacent road resurfacing had left all the cars in my road covered in thick dust. I booked another wash at IMO and at the... See more

Company replied

Rated 4 out of 5 stars

Generally a good experience and the operatives in Chesterfield are professional but not always in a great mood 🤣 car wash’s are on the expensive side and the quality of the wash is good but could be... See more

Company replied

Rated 1 out of 5 stars

Been emailed asking to provide a review when I haven’t even been able to use the wash yet because the location closed 2 hours early. purchased a wash online and headed to the car wash after work, got... See more

Company replied

Rated 5 out of 5 stars

I take my car here regularly, the staff are always friendly, I’m in and out in about 5 minutes and my cars always been spotless. I’m not sure what more you could expect honestly! Great service in my... See more


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Sheffield Road, S41 7JQ, Chesterfield, United Kingdom

4.0

Great

TrustScore 4 out of 5

40 reviews

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1-star

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Rated 2 out of 5 stars

bad manners poor service all round

bad manners poor service all round, operator moved a customer car with wheels spinning burning rubber, i would never leave a car for valeting at this imo in chesterfield

May 21, 2026
IMO Car Wash - Chesterfield logo

Reply from IMO Car Wash - Chesterfield

Colin Heath,

We are concerned to hear about your experience. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 1 out of 5 stars

The staff at this place is a disgrace

The staff at this place is a disgrace. The guy i dealt with last time was rude and unhelpful. He spoke to me like i was a bit of crap on his shoe. Will definitely not go back here

May 6, 2026
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Reply from IMO Car Wash - Chesterfield

Rachael Watkins,

We appreciate you bringing this to our attention. Please can you get in touch with us directly on the following email providing more information regarding the interaction?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Road resurfacing left my car covered in dust ....

Having washed my car earlier in the week (at IMO), I was disappointed to find adjacent road resurfacing had left all the cars in my road covered in thick dust. I booked another wash at IMO and at the next opportunity, drove down there. There was no queue, my QR code was scanned by the operator, and through the carwash we went. Great result as always.

April 29, 2026
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Reply from IMO Car Wash - Chesterfield

.John McG,

We're happy to hear that our service provided a great result after the road resurfacing dust affected your car. Thank you for sharing your positive experience with us!

IMO Car Wash

Rated 1 out of 5 stars

closed before the stated closing time, not for the first time either

Been emailed asking to provide a review when I haven’t even been able to use the wash yet because the location closed 2 hours early. purchased a wash online and headed to the car wash after work, got there at 17:00 and it was closed (meant to be open until 18:30) so haven’t even used the wash yet. Maybe wait until wash vouchers have been scanned before asking for a review 😂

April 21, 2026
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Reply from IMO Car Wash - Chesterfield

Consumer,

We appreciate you sharing your experience. We regret that the location closed early, preventing you from using your wash. We'll review this feedback to improve our service and scheduling accuracy.

IMO Car Wash

Rated 5 out of 5 stars

Highly recommend

Had a car issue

The guys went above and beyond to help us out

Highly recommend

April 17, 2026
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Reply from IMO Car Wash - Chesterfield

Ian Webb-Austin,

We're happy to hear that our team went above and beyond to assist you with your car issue. Thank you for the recommendation; we appreciate your feedback!

IMO Car Wash

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good service

April 1, 2026
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Reply from IMO Car Wash - Chesterfield

Scoop,

We appreciate you sharing! We're so happy to hear that you found our staff friendly and our service good during your visit with us.

IMO Car Wash

Rated 4 out of 5 stars

Good staff.

Good staff.
Quick service.
Value for money.

March 20, 2026
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Reply from IMO Car Wash - Chesterfield

grantallfree,

We're glad you found our staff good, the service quick, and the value great. Thank you for your positive feedback!

IMO Car Wash

Rated 5 out of 5 stars

The quality of the wash

The quality of the wash, Rain Protection, was excellent and lasted well

March 11, 2026
IMO Car Wash - Chesterfield logo

Reply from IMO Car Wash - Chesterfield

Ashley Walker,

We're happy to hear that you found the Rain Protection wash excellent and long-lasting! Thank you for sharing your positive experience with us.

IMO Car Wash

Rated 5 out of 5 stars

Easy efficient, clean

Easy, efficient, clean

March 9, 2026
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Reply from IMO Car Wash - Chesterfield

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 4 out of 5 stars

Generally a good experience and the…

Generally a good experience and the operatives in Chesterfield are professional but not always in a great mood 🤣 car wash’s are on the expensive side and the quality of the wash is good but could be better! Hoping the new app will have more offers on?

March 3, 2026
IMO Car Wash - Chesterfield logo

Reply from IMO Car Wash - Chesterfield

Adam Y,

We appreciate your feedback. We're glad the team's professionalism stood out. We'll look into the team's morale and car wash quality. We hope the new app will provide more value for you.

IMO Car Wash

Rated 5 out of 5 stars

Fast efficient friendly

Fast efficient friendly

February 26, 2026
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Reply from IMO Car Wash - Chesterfield

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 3 out of 5 stars

The car wash turned off half way…

The car wash turned off half way through and I was pipping my horn for a while before someone came to look at it. It then felt like it hadn’t washed it properly or dried it properly

February 14, 2026
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Reply from IMO Car Wash - Chesterfield

Andrea Milward,

We regret the car wash stopped and the wash/dry were unsatisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Polite efficient staff

January 24, 2026
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Reply from IMO Car Wash - Chesterfield

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 5 out of 5 stars

Staff are always efficient and helpful

Staff are always efficient and helpful

January 24, 2026
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Reply from IMO Car Wash - Chesterfield

Michael Wall,

We appreciate your feedback and are so happy to hear that our staff provided you with efficient and helpful service!

IMO Car Wash

Rated 5 out of 5 stars

Excellent car wash

Excellent service

January 23, 2026
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Reply from IMO Car Wash - Chesterfield

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 1 out of 5 stars

Scratched paint!!!!

My car body work on the front and sides and on top of the bonnet is all scratched. I’m extremely disappointed. I will now have to asses how to go about fixing these scratches.

January 5, 2026
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Reply from IMO Car Wash - Chesterfield

Claire,

A Member of our Customer service team will be in touch Via email shortly.

IMO Car Wash

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