The employee was unfriendly and only pointed out to me after the online purchase of the washing program that he would have written a note on it! I should have seen since I was 5 minutes ahead! Instead... See more
Company replied
Location
Switch locationVogelpothsweg 4, 44149 Dortmund, DE
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Good service but the car was not rearly clean and dry. I expect a better result. This was my first try but my experience tells me . "Do this not again."
Company replied
The people are helpful and friendly and my car is clean.Greating & thanks
Company replied
Unfriendly
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Vogelpothsweg 4, 44149, Dortmund, Germany
3.1
Average
36 reviews
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The people are helpful and friendly and…
The people are helpful and friendly and my car is clean.Greating & thanks
April 30, 2026
Reply from IMO Car Wash - Dortmund (-Dorstfeld)
Kunde,
We're happy to hear that our team was helpful and friendly and that you were pleased with your clean car. Thank you for your great feedback!
IMO Car Wash
Unfriendly
April 8, 2026
Not realy clean
Good service but the car was not rearly clean and dry.
I expect a better result.
This was my first try but my experience tells me .
"Do this not again."
March 16, 2026
Reply from IMO Car Wash - Dortmund (-Dorstfeld)
Martin P.,
We appreciate your feedback and are sorry the car wasn't cleaned to your expectations. We'll address this to improve our service. Thank you for bringing this to our attention.
IMO Car Wash
The employee was unfriendly and only…
The employee was unfriendly and only pointed out to me after the online purchase of the washing program that he would have written a note on it! I should have seen since I was 5 minutes ahead! Instead of coming out to me and asking me about my problem!
February 3, 2026
Reply from IMO Car Wash - Dortmund (-Dorstfeld)
Hello,
Thank you for your feedback.
We are very sorry that you had a negative experience at our car wash. If you would like, please send us a short email to info@imowash.de with the date of your visit. We would like to review the process with our local partner and find a solution for you.
Thank you for bringing this to our attention.
Best regards,
Your IMO Car Wash Customer Service 🚗✨
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