The car wash wasnt succesfully, there are remaining spots wich are still dirty.
Company replied
Location
Switch locationBreitscheidstra�e 38, 1237 Dresden, DE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good prewash Service but cleaning result of carwash itself only 80 pervent good (some spots we're not reached?
Company replied
Top Service, very good cleaning
Company replied
nice idea to pay via barcode
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Breitscheidstra�e 38, 1237, Dresden, Germany
4.1
Great
71 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The car wash didnt help
The car wash wasnt succesfully, there are remaining spots wich are still dirty.
April 11, 2026
Reply from IMO Car Wash - Dresden (3)
Kunde,
Thank you for your feedback. We regret that the wash left spots and did not meet expectations. We will review our process.
IMO Car Wash
nice idea to pay via barcode
March 11, 2026
Reply from IMO Car Wash - Dresden (3)
Alexander,
We're glad you found paying via barcode to be a nice idea. Thank you for your positive feedback; we appreciate it.
IMO Car Wash
Good prewash Service but cleaning…
Good prewash Service but cleaning result of carwash itself only 80 pervent good (some spots we're not reached?
February 14, 2026
Reply from IMO Car Wash - Dresden (3)
Hey Julia,
Thank you for taking the time to leave a review! 😊
We are very sorry that you are not satisfied with the result of the car wash.
If you like, please write to us at info@imowash.de – we would like to take a closer look and find a solution for you. 💬
Best regards,
Your IMO Car Wash Customer Service 🌟
Top Service, very good cleaning
February 6, 2026
Reply from IMO Car Wash - Dresden (3)
Hello and thank you for your 5-star rating. We are very happy about that. If you have any comments or questions, please feel free to contact us at info@imowash.de. 💬
See you soon and best regards,
Your IMO Car Wash Customer Service 🌟
Reply from IMO Car Wash - Dresden (3)
Dear Customer,
We appreciate your feedback and are sorry the car was too wet. We'll review our drying process.
IMO Car Wash
Reply from IMO Car Wash - Dresden (3)
lieber IMO-Kunde,
We're glad you enjoy visiting! Thank you for your positive feedback; it means a lot to us.
IMO Car Wash
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.