Easy and straight forward to pay using the app, turn up, car washed in minutes, did a great job, days later with lots of miles covered since and it still looks gleaming
Company replied
Dragon Lane, DH1 2XQ Durham, GB
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Easy and straight forward to pay using the app, turn up, car washed in minutes, did a great job, days later with lots of miles covered since and it still looks gleaming
Company replied
Because the wash uses recycled water the filters are not cleaning the water enough, that coupled with that the final rotation wipes have been removed means that when the car drys it is left with dirty... See more
Company replied
Usual good service and speed of operation. The drying towels at the end were missing !
Company replied
Car was still dirty with spots left all over it. Paid extra for the wheels the be cleaned and still were dirty when finished. The staff member was a bit rude as I thought he said put the handbrake on... See more
Company replied
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Dragon Lane, DH1 2XQ, Durham, United Kingdom
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Usual good service and speed of operation. The drying towels at the end were missing !

Reply from IMO Car Wash - Durham (Tesco)

Reply from IMO Car Wash - Durham (Tesco)
Because the wash uses recycled water the filters are not cleaning the water enough, that coupled with that the final rotation wipes have been removed means that when the car drys it is left with dirty water drop marks all over the car

Reply from IMO Car Wash - Durham (Tesco)
Easy and straight forward to pay using the app, turn up, car washed in minutes, did a great job, days later with lots of miles covered since and it still looks gleaming

Reply from IMO Car Wash - Durham (Tesco)
I always use this IMO as it’s my most local, the guys are always friendly and do a good job.

Reply from IMO Car Wash - Durham (Tesco)
I didn’t receive the wash I paid for on the app. So essentially I have overpaid a lot for the basic wash my car received

Reply from IMO Car Wash - Durham (Tesco)
Car was still dirty with spots left all over it. Paid extra for the wheels the be cleaned and still were dirty when finished. The staff member was a bit rude as I thought he said put the handbrake on and he came back to shout at me when I had misheard him. Better off just going to a normal car wash and my mirrors are filthy too

Reply from IMO Car Wash - Durham (Tesco)

Reply from IMO Car Wash - Durham (Tesco)
This particular person done a good job on the prewash, shame not all do as good

Reply from IMO Car Wash - Durham (Tesco)
Great wash as always however the big microfibres at the end were not installed and so only the drier was used. If I had known about this I wouldn’t have paid full price.

Reply from IMO Car Wash - Durham (Tesco)
operator not as friendly as the usual one
when asked he didn't know if I should remove my aerial

Reply from IMO Car Wash - Durham (Tesco)
Depends who pre wash sometimes a bit slap dash. On the whole usually good

Reply from IMO Car Wash - Durham (Tesco)
Came out to find a mark has been put on the back of my vehicle from the machine

Reply from IMO Car Wash - Durham (Tesco)
Quick and easy to pay. Wash was great and attendant was very helpful and friendly.

Reply from IMO Car Wash - Durham (Tesco)
Very pleasant chap helped with the app then did a great job of preliminary wash before main wash

Reply from IMO Car Wash - Durham (Tesco)

Reply from IMO Car Wash - Durham (Tesco)
What a lovely chap at the car wash today very thorough in the pre clean very pleasant too as always car is washed to a high standard and was once again shining as new always very satisfied when we attend every month highly recommend a subscription well worth it

Reply from IMO Car Wash - Durham (Tesco)
IMO Durham Tesco. I go to this car wash roughly every two weeks. Last week I did some off the road driving, so the inside got really dusty, so I booked in for a Mini Valet today Thursday 23/06/22 at 10am. The Mini Valet covers : Express Valet plus: Wheels and alloys detailed, Windows polished, Dashboard cleaned, Plastics cleaned, Vinyl trims cleaned and an Air Freshener. I left the car with them for an hour, when I got back, I noticed that the dashboard which was the most dusty part had only been swiped over with what looked like a hand, the console was still dusty and so were the doors. When I informed the young man that the dashboard wasn't done properly; he brought out this dirty looking cloth ( it says dashboard cleaned on the Mini Valet) and dusted it down the drivers side; I also pointed out that it didn't look like the door had been done either so he did that. After dusting it down he went to the passenger side door and did that and promptly walked off. I went after him to tell him he hadn't done the passenger side dashboard, at which time he told me to stop shouting. I wasn't shouting, but talking over the car wash where he had gone back too, also I had the right to be annoyed as he hadn't done the job properly, which I told him so. He then turned and told me I was banned from the car wash!!! After getting home, I also noticed the boot hadn't been vacuum either nor had the windows been cleaned as there was still a mark where I killed a bug. Cost me £32
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