Automated machine with different types of wash and wax defending on price paid by app. They use a jet spray before the car enters but still the conveyor and brushes miss insects and spots on the body... See more
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Quick & convenient. The whole process only took a short while despite a bit of a queue. The QR code was difficult to capture from inside the car, but, all in all, a good service at a competitive price... See more
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Decent wash and dry with efficiency, hand prewash and discounted price when paying online. The only criticism I have is the windows and crevices seem a bit wet and need a bit of a wipe after the autom... See more
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The process is faultless, quick paying app, staff are efficient and helpful. The pre wash by staff is great, however, last few times, my wheels have not been cleaned thoroughly.
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
31K reviews
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Went to Coatbridge to use my voucher
Went to Coatbridge to use my voucher. Place was shut for maintenance. They are selling time limited vouchers but car wash is not functioning to use the purchased voucher. Seems like a scam to me.
July 25, 2026
Great staff but Bredbury site has some…
Great staff but Bredbury site has some clogged rinsing nozzles presumably not just due to the eco wash I used.
July 27, 2026
Didn’t clean very well and had a really…
Didn’t clean very well and had a really bad smell
July 27, 2026
My car was not cleaned properly
My car was not cleaned properly. It was streaked with dirty drops of water left in the paintwork. The windows were left really unclean and smeared. All of the machinery and attachments looked dirty and the strips at the end of the car wash were absolutely filthy. I will not use this IMP car wash again and will not recommend. It was a waste of £20
July 27, 2026
Poor result
Nonchalant staff , no sense of urgency or trying to reduce the queue.
Paid £9.50 and there was NO DRYING CURTAIN. Left the car wash and car was still very wet so when got home had to chammy it down.
Used facility for speed but never use again with any of my cars
July 27, 2026
Cleaning could be better
July 27, 2026
Great guys operating the place.
July 27, 2026
I purchased the £5 wash deal through…
I purchased the £5 wash deal through the IMO app and selected the correct car wash location. When I arrived, I was told that the QR code wasn’t working. The staff advised me to use the QR code another time and pay another £5 using the card machine instead.
I’m not complaining about having to pay another £5 temporarily—it’s the principle of having to pay twice because your QR code wasn’t working. That shouldn’t be the customer’s problem.
What if I hadn’t had another £5 available in my bank account? There were four cars behind me, so I would have been stuck in an embarrassing situation through no fault of my own.
This issue needs to be resolved. If the QR code system isn’t working, there should be an alternative process that doesn’t require customers to pay twice. Please sort out the QR code system and ensure other customers don’t experience the same problem.
July 25, 2026
A few bits missed but happy overall
Was happy with the result just felt a few bits were missed that shouldn't have been
Staff were very pleasant
July 27, 2026
The QR Code on my mobile phone could…
The QR Code on my mobile phone could not be recognized by the operator of the car Wash
July 27, 2026
There were parts which were not cleaned?
July 25, 2026
The car wash doesn't wash the cars…
The car wash doesn't wash the cars properly, the men at the beginning don't get all the seagull poop off and it doesn't look like they care as they are always on their phones.
July 27, 2026
I paid the £5 for any wash deal and…
I paid the £5 for any wash deal and picked the top wash and when the guy put it through I only got the basic wash!
July 27, 2026
Went for the promotion any wash £5…
Went for the promotion any wash £5 chose the most expensive the ceramic xd at £19 and surprise surprise the ceramic coating jets wasn’t working
July 27, 2026
Easy process
Easy process, I paid online and this generated a code which I simply showed to the gentleman at the car wash.
The gentleman was great and advised me slightly, the car went through the automatic car wash and now looks really clean.
July 27, 2026
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