Helpful operative who was able to guide through taking an electric car through the process and paying through the IMO app.
Company replied
Location
Switch locationShay Syke, HX1 2ND Halifax, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's now getting a bit expensive to go to the car wash, and sometimes the job this one in Halifax does isn't great.
Company replied
The car came out dirtier than it went in. I drove away and noticed only when I got home. I drove back to show the guy that put pre cleaned it and put me through the car wash. I showed him and explaine... See more
Company replied
Fast & Friendly service
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Shay Syke, HX1 2ND, Halifax, United Kingdom
3.3
Average
7 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast & Friendly service
April 27, 2026
Reply from IMO Car Wash - Halifax
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Excellent service and with a smile.
Helpful operative who was able to guide through taking an electric car through the process and paying through the IMO app.
March 21, 2026
Reply from IMO Car Wash - Halifax
Ben,
We're happy to hear that our operative was helpful in guiding you through the electric car process and payment via the app. We appreciate your positive feedback!
IMO Car Wash
Reply from IMO Car Wash - Halifax
Please contact us via our website to investigate further.
Reply from IMO Car Wash - Halifax
simon,
We're happy to hear that you appreciated the helpfulness and politeness of our staff. Thank you for your positive feedback!
IMO Car Wash
It's now getting a bit expensive to go…
It's now getting a bit expensive to go to the car wash, and sometimes the job this one in Halifax does isn't great.
January 24, 2026
Reply from IMO Car Wash - Halifax
Justin Aitchison,
We appreciate your feedback and time. We regret that our service and pricing did not meet your expectations. We'll review our processes to improve our car wash quality.
IMO Car Wash
The car was filthy when it came out
The car was filthy when it came out . And that was the most expensive wash … waiting to get a refund !!!!!
January 4, 2026
Reply from IMO Car Wash - Halifax
Jackie,
We regret that the car wash did not meet expectations. We appreciate your feedback and will investigate so we can improve our service. Thanks for your time.
IMO Car Wash
The car came out dirtier than it went…
The car came out dirtier than it went in. I drove away and noticed only when I got home. I drove back to show the guy that put pre cleaned it and put me through the car wash. I showed him and explained his response was only to say there’s nothing wrong with the car wash and there was nothing he could do. I then drove it home and cleaned it by hand. I will not be returning to your car wash again.
October 30, 2025
Reply from IMO Car Wash - Halifax
Wayne Tyldesley,
We appreciate you bringing this to our attention. We're sorry the wash quality was not satisfactory and for the unhelpful response you received. Please can you get in touch with us directly on the following email so we can gather some more information?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.