Harrogate branch I paid on app but it didn’t show on my wallet so I had to pay again Wash stopped before it was dried. Just told to drive off.no refund,no explanation,no refund I had to dry it off mys... See more
Location
Switch locationHookstone Chase, HG2 7DD Harrogate, GB
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See what reviewers are saying
I felt I had to write a review of my IMO Car Wash experience yesterday after reading so many negative reviews on Trust Pilot. I use the Harrogate branch regularly and am always very pleased with the... See more
This car wash gets the job done. It is especially helpful that the attendant puts soapy water on certain areas of the car prior to entering the car wash. The car wash by Sainsbury doesn’t work nearly... See more
Company replied
The service at the wash station at Harrogate is second to none. I recently. Visited a wash station in Norwich which was absolutely shocking. Will never forget back to that one. But Harrogate attendant... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Hookstone Chase, HG2 7DD, Harrogate, United Kingdom
4.1
Great
30 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Always a fantastic service with…
Always a fantastic service with friendly staff
May 13, 2026
Unprompted review
Reply from IMO Car Wash - Harrogate
TheMeBenHoo Yes,
We appreciate your positive feedback! We are glad you enjoyed our fantastic service.
IMO Car Wash
Harrogate branch I paid on app but it…
Harrogate branch I paid on app but it didn’t show on my wallet so I had to pay again Wash stopped before it was dried. Just told to drive off.no refund,no explanation,no refund I had to dry it off myself it was the ceramic wash too so cost me £40.00 in all,the app did update later on but I will never use the Harrogate wash near Morrisons again
May 2, 2026
Such a good experience payed attention…
Such a good experience payed attention to every detail and thoroughly cleaned the car leaving it looking new so happy with results of the mini vallet will definitely be coming back and the staff were great !!
May 2, 2026
Unprompted review
Reply from IMO Car Wash - Harrogate
Toyin Akinrinola,
We're happy to hear you had such a positive experience! It's great to know you were pleased with the mini valet and the team's attention to detail. Thank you for your feedback; we look forward to seeing you again!
IMO Car Wash
Fantastic Service - with a smile !
Dropped my car off with Habibi for 45 mins and came back to a new car!
Fantastic service - alloys looked new and car smelt fantastic.
Will be back again
Thank you!
April 22, 2026
Unprompted review
Reply from IMO Car Wash - Harrogate
Happy Camper,
We're happy to hear that you are pleased with the quick turnaround and the quality of our service. It's great to know your car looked and smelled fantastic. We appreciate your feedback and look forward to seeing you again!
IMO Car Wash
Reply from IMO Car Wash - Harrogate
Many Thanks for your review
It all worked smoothly and I got a…
It all worked smoothly and I got a discount through the app.
March 22, 2026
Reply from IMO Car Wash - Harrogate
Mr G Richards,
We're happy it worked smoothly for you and that you received a discount through the app. Thank you for sharing your positive experience with us!
IMO Car Wash
Reply from IMO Car Wash - Harrogate
Ian,
We appreciate you sharing your experience; we are so glad you found our service quick, efficient, and that you received a decent clean!
IMO Car Wash
Super car wash
March 7, 2026
Reply from IMO Car Wash - Harrogate
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Quick and efficient but still some dirt…
Quick and efficient but still some dirt left on lower rims
March 1, 2026
Reply from IMO Car Wash - Harrogate
Shealagh Derrig,
We appreciate your feedback and are glad the service was quick. We'll review our rim cleaning process to improve. Thanks!
IMO Car Wash
Always a good clean for the car
March 3, 2026
Reply from IMO Car Wash - Harrogate
customer,
We appreciate you taking the time to share your positive experience! We're so glad to hear your car always gets a good clean with us.
IMO Car Wash
Had a car wash and mini valet
Had a car wash and mini valet. Work was excellent staff super friendly. Fully recommend.
March 1, 2026
Unprompted review
Reply from IMO Car Wash - Harrogate
Chris Robinson,
We're happy to hear that you enjoyed the car wash and mini valet! We appreciate your recommendation and are glad our staff was friendly and helpful. Thanks!
IMO Car Wash
Reply from IMO Car Wash - Harrogate
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Service at IMO Harrogate is excellent…
Service at IMO Harrogate is excellent friendly and hard working employee
February 11, 2026
Reply from IMO Car Wash - Harrogate
Zoe Mitchell,
We appreciate your kind words! It's great to know you had a positive experience with our friendly and diligent team in Harrogate. Thanks for the feedback!
IMO Car Wash
This car wash gets the job done
This car wash gets the job done. It is especially helpful that the attendant puts soapy water on certain areas of the car prior to entering the car wash. The car wash by Sainsbury doesn’t work nearly as well.
February 12, 2026
Reply from IMO Car Wash - Harrogate
Cindy,
We're happy to hear that our car wash meets your needs. We appreciate your highlighting the attendant's pre-wash service. It's great to know you find our service better than others. Thank you for your feedback.
IMO Car Wash
No waiting great rain guard wash
February 3, 2026
Reply from IMO Car Wash - Harrogate
Andrew Pearson,
We're happy to hear that you had a great experience with our rain guard wash and appreciated the quick service. Thank you for your feedback!
IMO Car Wash
Great wash, vacume not.
Great pre wash and wash. Self service vacuum took my coins then didn’t work…
January 3, 2026
Reply from IMO Car Wash - Harrogate
Katie Barnett,
We appreciate your feedback and are sorry the vacuum didn't work after taking your coins. We'll look into this right away.
IMO Car Wash
Happy overall
Easy to access, the wash was quick and the results as expected. Only problem was the car wasn't dried off at the end despite the air blowers. Happy overall.
January 3, 2026
Reply from IMO Car Wash - Harrogate
Mark Patrick Doherty,
We're glad you found our location convenient and the wash effective. We appreciate your feedback regarding the drying process, and we'll look into it to improve our service.
IMO Car Wash
My back windscreen wiper came off at…
My back windscreen wiper came off at the last stages of the drying process. It's a brand new car, so I'm pretty annoyed and not what I expected to happen in a car wash! The man in charge has taken my details, so it'll be interesting to see if your company contact me, or whether it's going to be a battle to get my property fixed.
December 12, 2025
Reply from IMO Car Wash - Harrogate
Claire,
One of our customer service team will be in touch VIA email soon.
IMO Car Wash
Very helpful staff at Harrogate
Very helpful staff at Harrogate who did a great job valeting the car inside and out
December 10, 2025
Unprompted review
Reply from IMO Car Wash - Harrogate
Samantha F,
We're happy to hear that our Harrogate staff were so helpful and did such a great job valeting your car. Thank you for your positive feedback!
IMO Car Wash
Great value for money and very friendly
Prompt, friendly high quality service
November 6, 2025
Unprompted review
Reply from IMO Car Wash - Harrogate
Sarah Hart,
We are happy to hear that you received prompt, friendly, and high-quality service. Thank you for your positive feedback!
IMO Car Wash
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