IMO Car Wash - Hazel Grove Reviews 18

TrustScore 4 out of 5

4.2

London Road, SK7 4PL Stockport, GB


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Rated 4 out of 5 stars

The cheaper price on this day helped me to choose the UltraHD wash. However I feel the pre wash could have been better because I still had marks on my car that I had to wash off myself

Rated 3 out of 5 stars

Car was very dirty, I had the HD wash. The attendant was a bit laxadaisical applying wheel cleaner and sill cleaner. I know as have used IMO before at other location. Process through wash good and fin... See more

Company replied

Rated 5 out of 5 stars

Quick efficient car wash, pre-booked and paid for using App. Pleasant, helpful Operator . Thanks

Company replied

Rated 5 out of 5 stars

Always a great service here and great value in comparison to some.

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • London Road, SK7 4PL, Stockport, United Kingdom

4.2

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very clean car

All I can say is my car was very clean after using there car wash good job 👍

April 6, 2026
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

Mr. Carl Strangeway,

We appreciate you taking the time to share your positive experience! We're happy to hear that our car wash left your car very clean; good job indeed!

IMO Car Wash

Rated 5 out of 5 stars

Fast efficient friendly and courteous…

Fast efficient friendly and courteous as always

March 23, 2026
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

Paul Rowland,

We appreciate you taking the time to share your experience! We're so glad to hear that our services were fast, efficient, friendly, and courteous.

IMO Car Wash

Rated 5 out of 5 stars

great service

great service

January 25, 2026
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 3 out of 5 stars

Ok but not as hood as ut would be with bit more attention. was very dirty

Car was very dirty, I had the HD wash. The attendant was a bit laxadaisical applying wheel cleaner and sill cleaner. I know as have used IMO before at other location. Process through wash good and finish overall good except fir wheels and tailgate and grill on front, all still dirty in part.

January 19, 2026
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

Alan Peacock,

We appreciate you taking the time to share your experience. We're sorry the HD wash didn't meet expectations, especially with the wheel and grill cleanliness. We'll address the application process with our team to ensure better results.

IMO Car Wash

Rated 5 out of 5 stars

Quick efficient car wash

Quick efficient car wash, pre-booked and paid for using App.
Pleasant, helpful Operator .
Thanks

January 17, 2026
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

Peter (England),

We're happy to hear that you found our car wash quick and efficient, and that our operator was pleasant and helpful. We appreciate you using our app and your positive feedback!

IMO Car Wash

Rated 5 out of 5 stars

Always a great service here and great…

Always a great service here and great value in comparison to some.

January 4, 2026
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

M Hall,

We're happy to hear that you find our service great and valuable. We appreciate you taking the time to share your positive experience with us.

IMO Car Wash

Rated 1 out of 5 stars

Terrible

Terrible, every time I go to hoover my car out the hoover is barely working until they clear out the blockage. By this time you’ve lost your money and they won’t give you another go. Incompetent work staff not doing their job and very rude!!

December 27, 2025
Unprompted review
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Reply from IMO Car Wash - Hazel Grove

CT,

We appreciate you bringing this to our attention. We're sorry to hear about the faulty vacuum and the unsatisfactory service you experienced. We'll address this with our team to ensure this doesn't happen again. Thanks for your feedback.

IMO Car Wash

Rated 5 out of 5 stars

Good service

Helpful staff

December 11, 2025
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Reply from IMO Car Wash - Hazel Grove

Disco,

We're glad you found our service good and our staff helpful. Thank you for your positive feedback; it means a lot to us.

IMO Car Wash

Rated 5 out of 5 stars

Good Job done by the team and looks…

Good Job done by the team and looks lovely

December 3, 2025
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

Mark Smith,

We're happy to hear that the team did a good job. Thank you for your positive feedback; we appreciate it.

IMO Car Wash

Rated 5 out of 5 stars

Return customer

Regular customer, always a great job. Very efficient and reasonably priced

November 29, 2025
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

lukemurray,

We're happy to hear that you consistently have a great experience! Thank you for being a regular customer, and we appreciate your kind words regarding our efficiency and pricing.

IMO Car Wash

Rated 1 out of 5 stars

AVOID

Used to be 99p for a basic wash only a few years ago. Visited today and for the same service, £5!!! Staff rude, couldn’t understand them. If an item in the shop went up this much, no one would no longer buy it. Never going again, petrol station version is half the price.

January 14, 2024
Unprompted review
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

We are sorry to hear about your poor experience at our site. Please contact us on customer-services@imo-carwash.co.uk so we can assist you

Rated 1 out of 5 stars

Rip off

Looking at the reviews I shouldn't have gone to this car wash. I had a mini valet. The guy said £35 but finally charged £36. I couldn't say no as there was a queue behind me. The final wash inside and out was poor. Marks all over the place. AVOID.

July 2, 2023
Unprompted review
Rated 1 out of 5 stars

*** FRAUD ALERT ***

I’ve been using an IMO car wash in Hazel Grove, Stockport for a few months, whilst not being delighted with their service or the levels of cleanliness my car has after I’ve used their services, I continued using this car wash.

Then I used it a couple of weeks ago and almost simultaneously I had £1.00 taken from my current account from a different car wash company based in High Wycombe called ANDuff Car Wash Limited, coincidence? I think not. It was literally within minutes as I got a notification on my phone’s online banking app.

*Plot twist
Turns out, ANDuff Car Wash Limited OWNS IMO and ARC Car Washes... So my question to them over in High Wycombe (Over 165 miles from where I live), why the hell did you take £1 from my current account without my permission - There's a word for this and it's FRAUD... Simple as that.

Whilst the service levels from the employees at ARC Hazel Grove are borderline ‘can’t be bothered’, I’d be very interested to know if anyone else has had small suspect amounts of money removed from their bank accounts by ANDuff Car Washes Ltd after using either an IMO or ARC Car wash like I did?

I’d advise anyone using this companies group of car washes to only use cash, otherwise they will steal money from you and I can happily show Trust Pilot my bank statement, which also shows where I was refunded by my bank after reporting this as fraud.

These comedians at IMO said I might have a virus on my phone - The only virus is your organisation trying to steal from unsuspecting customers who use cards at your car washes. Shame on you, you're pathetic.

May 27, 2023
Unprompted review
IMO Car Wash - Hazel Grove logo

Reply from IMO Car Wash - Hazel Grove

After an internal investigation with our IT department, it appears that you may have a virus on your device. We have just managed a similar incident in Aberdeen, again a virus on the customers handset. Please contact us via marketingsupport@icwg.com to discuss further.

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