This visit was only slightly better than other trips to the IMO carwash in respect it was a better pre wash preparation. The staff appeared the same (miserable looking) no hello or greeting when payin... See more
Company replied
Location
Switch locationHawley Road, LE10 0PR Hinckley, GB
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See what reviewers are saying
Came to get a full valet done today and despite it being extremely busy they did an excellent job at cleaning my car inside and out. Very pleased thank you very much.
Absolutely brilliant 5 star valeting service. My car looks like out of the garage, very highly recommended. Excellent people thank you Mehedi :)
“Great service! Had my car washed and valeted today and they did an amazing job. The interior looks brand new and the exterior is spotless. Staff were friendly and the price was very reasonable. Highl... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Hawley Road, LE10 0PR, Hinckley, United Kingdom
4.0
Great
118 reviews
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Mehedi did an excellent job cleaning my…
Mehedi did an excellent job cleaning my car definitely recommend
May 27, 2026
Unprompted review
Mehedi was very good took great care
Mehedi was very good took great care
May 27, 2026
Unprompted review
Came to get a full valet done today and…
Came to get a full valet done today and despite it being extremely busy they did an excellent job at cleaning my car inside and out. Very pleased thank you very much.
May 27, 2026
Unprompted review
Absolutely brilliant 5 star valeting…
Absolutely brilliant 5 star valeting service. My car looks like out of the garage, very highly recommended. Excellent people thank you Mehedi :)
May 25, 2026
Unprompted review
Best service
May 25, 2026
Unprompted review
Staff is nice and friendly
May 24, 2026
Unprompted review
Always friendly staff and a great…
Always friendly staff and a great service
May 24, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This visit was only slightly better…
This visit was only slightly better than other trips to the IMO carwash in respect it was a better pre wash preparation. The staff appeared the same (miserable looking) no hello or greeting when paying, just hand motions. The auto wash was the usual apart from what i can only describe as a torrent of water roughly 100mm in diameter gushing out of a pipe midway through the wash. Apart from the said torrent of water all went well.
May 22, 2026
Reply from IMO Car Wash - Hinckley
Billy J.,
Thank you for your feedback. We are sorry to hear about your recent experience, particularly regarding the staff interaction and the unexpected water issue during the wash. We are reviewing these points to ensure improvements are made.
IMO Car Wash
Very happy
First time coming here. Staff were friendly explained the options. Good clean inside and out- will come again thank you
May 22, 2026
Unprompted review
Amazing service
Amazing service. Honestly one of the best places around to get your car cleaned. The men are brilliant at what they do, and go above and beyond for their customers ☺️
May 21, 2026
Unprompted review
Great service definitely come back again
Great service definitely come back again
May 20, 2026
Unprompted review
A good car wash
Very convenient to where I live. Friendly staff Gives a good wash, like I have washed it by hand.
February 19, 2026
Reply from IMO Car Wash - Hinckley
Susan Loomes,
We're so glad you appreciate our convenient location and friendly staff. We're happy you enjoyed the wash!
IMO Car Wash
Never again
Took a chance due to the good prices available, they are cheap for a reason. If you value your paintwork, don’t bother. Came away with scuffs and scratches over the body work which I will now have to try and tee cut out. Will not be using them again.
May 16, 2026
Reply from IMO Car Wash - Hinckley
Karl,
If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Reply from IMO Car Wash - Hinckley
Kate De Fraja,
We appreciate you sharing; we are so happy to hear that you found our service quick and efficient. Thank you for your feedback.
IMO Car Wash
Absolute rip off
Absolute rip off. Drive in to get a full wash and valet. One disinterested individual didn’t bother to look at you while grunting what Do you want, ask for a XL wash and £25 valet. grunts back… don’t do valets on a Sunday. Go through, car wash stops 3 times, no explanation, no reason given. Go to the bank of vacuum cleaners, £1 for 3 minutes. Useless, two not working the ones that do couldn’t suck a feather up. Never again. Useless.
May 3, 2026
Unprompted review
Big queue slow staff
Big queue slow staff, and 90 days to use 3 washes? Wouldn't pre pay ever again should be at least 12 months
April 25, 2026
Reply from IMO Car Wash - Hinckley
Andy,
We appreciate your feedback and are sorry about the long wait and the wash validity period. We will review our service speed and validity terms.
IMO Car Wash
Reply from IMO Car Wash - Hinckley
Harper-Oakley Jackson,
We're delighted your car felt fresh after visiting us! Thank you for your brilliant feedback; we greatly appreciate it.
IMO Car Wash
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