Always had a great cleaning experience at my local. Even got to know the guys names operating the wash. Ninety nine percent happy each wash, the one percent being if water ain't been changed recent... See more
Company replied
Location
Switch locationHessle Road, HU3 4EH Hull, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Save your money the last two ceramic washes have been a waste of good money the car wasnt washed properly and the wheels just left the care dried streaky and the the boot and roof still had bird muc... See more
Friendly & helpful operative. The only slight disappointment was the back of the car. The big roller brushes don’t reach all the way down (especially on 4x4’s) so there was still some muck showing. Ot... See more
Company replied
There was a bit of a mix-up on my part about what was included in the wash I'd pre-bought, but the guy did a fantastic, very thorough job with the pre-wash. Thanks.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Hessle Road, HU3 4EH, Hull, United Kingdom
4.0
Great
19 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My car wasn’t clean at all
May 23, 2026
Reply from IMO Car Wash - Hull (ASDA)
Thomas Ogunjimi,
We're sorry your car wasn't clean. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great easy experience.
Pleasant, smiley polite guy directed us, made us feel welcome and was thorough.
May 1, 2026
Reply from IMO Car Wash - Hull (ASDA)
Karen Davies-Smith,
We appreciate you sharing your experience! We're so glad to hear the team member made you feel welcome with their thorough and friendly service.
IMO Car Wash
the best IMO in Hull
Without a doubt the best IMO in Hull is the one at Asda Hessle Road
April 30, 2026
Reply from IMO Car Wash - Hull (ASDA)
Paul,
We're happy to hear that you consider our Asda Hessle Road location the best in Hull! We appreciate you taking the time to share your positive experience.
IMO Car Wash
Quick and easy cleaning
Always had a great cleaning experience at my local.
Even got to know the guys names operating the wash.
Ninety nine percent happy each wash, the one percent being if water ain't been changed recently and leaves water marks (really should ask what day it's changed!).
April 11, 2026
Reply from IMO Car Wash - Hull (ASDA)
ANDREW WOODS,
We're happy to hear you consistently have a great cleaning experience at our location. We appreciate you getting to know our team. Thanks for the feedback regarding water marks; we'll look into it.
IMO Car Wash
Fantastic job
There was a bit of a mix-up on my part about what was included in the wash I'd pre-bought, but the guy did a fantastic, very thorough job with the pre-wash. Thanks.
April 9, 2026
Reply from IMO Car Wash - Hull (ASDA)
Mr Chris Wilson,
We appreciate you sharing your experience! We're glad the pre-wash service was so thorough, despite the initial confusion about the wash package. Thank you for the positive feedback.
IMO Car Wash
Reply from IMO Car Wash - Hull (ASDA)
Paul Steels,
We're glad you appreciated our staff's politeness and the thorough car wash. Thank you for your positive feedback; we appreciate it.
IMO Car Wash
The agent is very helpful and friendly
The agent is very helpful and friendly. The system is quick and explicit
March 28, 2026
Reply from IMO Car Wash - Hull (ASDA)
Josh,
We're happy to hear that our agent was helpful and friendly! We appreciate your positive feedback and are glad the system is quick and explicit for you.
IMO Car Wash
Quick service very good
March 26, 2026
Reply from IMO Car Wash - Hull (ASDA)
Elise Sullivan,
We appreciate you taking the time to share your positive experience with our quick service; we are so glad you found it very good.
IMO Car Wash
Great service car was sparkling clean
March 20, 2026
Reply from IMO Car Wash - Hull (ASDA)
Wendie Steel,
We appreciate your positive feedback! We are so happy that you found our service great and that your car was sparkling clean. Thank you!
IMO Car Wash
Reply from IMO Car Wash - Hull (ASDA)
customer,
We're happy to hear that your car is super clean now! Thank you for sharing your positive experience with us; we appreciate it.
IMO Car Wash
Car was still dirty after using the…
Car was still dirty after using the “Rain Guard” option.
March 13, 2026
Reply from IMO Car Wash - Hull (ASDA)
Sam L,
We appreciate your feedback and are sorry the Rain Guard didn't meet expectations.Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Local
Local, easy to find usually straight through. Good offers available via the app. App is easy to use
February 26, 2026
Reply from IMO Car Wash - Hull (ASDA)
Mrs F Berry,
We're happy to hear that you find our location convenient and our app user-friendly, with valuable offers. Thank you for your positive feedback!
IMO Car Wash
Reply from IMO Car Wash - Hull (ASDA)
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Friendly & helpful operative
Friendly & helpful operative. The only slight disappointment was the back of the car. The big roller brushes don’t reach all the way down (especially on 4x4’s) so there was still some muck showing. Other than that the rest of the car was good.
January 25, 2026
Reply from IMO Car Wash - Hull (ASDA)
James,
We appreciate your feedback and are happy you found our operative helpful. We regret the roller brushes didn't fully clean the back of your car, especially given it's a 4x4, and we'll review our processes.
IMO Car Wash
Reply from IMO Car Wash - Hull (ASDA)
Rebecca,
We're happy to hear that you found our services brilliant and easily accessible. Our team appreciates your kind words about their efficiency.
IMO Car Wash
Lovely, friendly chap.
The man who always does my car is lovely. Always smiling and greets you warmly.
Does a great job even on tough marks.
December 11, 2025
Reply from IMO Car Wash - Hull (ASDA)
Anne marie Sambrook,
We're happy to hear that you appreciate the excellent service you receive! It's great to know that the work is consistently high-quality and leaves you satisfied. Thank you!
IMO Car Wash
Save your money the last two ceramic…
Save your money the last two ceramic washes have been a waste of good money the car wasnt washed properly and the wheels just left the care dried streaky and the the boot and roof still had bird muck on them total waste of time and dont bother emailing them as they dont respond
Save your cash guys and vote with your feet
August 15, 2025
Unprompted review
Overcharged by £2.50
Overcharged by £2.50. Used card payment and didn’t realise until looked at account. Will not be back.
May 3, 2025
Unprompted review
Paid £13.50 for the ULTRA HIGH clean
Paid £13.50 for the ULTRA HIGH clean. The experience was new as the car is pre washed with a power washer before going through a car wash, the car wash moves your car though the wash which is a strange feeling when your screen is covered in foam and it's moving with a car almost 2 feet in front. When the wash is completed the guy dries any remaining water of the car with a cloth. I got home and found dried bird muck still on the side of the car and the roof. Complete waste of money!
May 18, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.