I like the service, quick and the car is quite shiny afterwards. But the app... buying before going to the service station is close to impossible. The different service portions do not have a descr... See more
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Review summary
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washing, cleaning, drying - the machines do their jobs professionally and very well. The customer however is not amused after having chosen between a lot of various different programs (and having paid... See more
Staff were really nice, only giving 4 stars because it left little water marks all over when we paid £15 for an ultra HD wash! Was very expensive for what it actually was.
I pulled in on a whim as I was passing to try the car wash for the first time. I didn't have the app downloaded as I'd not used it before. I felt a rushed by the man who sprays the car before enteri... See more
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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Absolutely terrible!
Absolutely terrible!! There was an offer on for any wash for £5 so went for the top wash - ceramic x. This is supposed to include a pre hand wash (which it didnt, the operator sprayed water on the car and couldn't get me in the car wash quick enough) car is still Absolutely manky and now with the ceramic coating on top of the dirt!!
I have emailed a complaint but await a response
August 15, 2026
Am always happy with this car clean
Am always happy with this car clean. It’s very reasonably priced and does a great job
Staff always there to guide you and friendly
August 15, 2026
Decent machine wash but not valet
Decent machine wash but don’t go there for an interior valet. Bloke claims he doesn’t have time and is too busy. Quite often little to no other customers but just refuses to do it
August 15, 2026
A quick & easy experience with polite staff
It is all very easy & quick to do. I have been spending a fortune jet washing my car myself, & it has left a strange coat on it. I paid for the ceramic coating, & I was amazed when I reached my destination, got out, & saw it. It was like a new coat of paint. She was a glossy, shiny & beautiful sports coupe. Well worth the £18 I spent. I will definitely be going there again!!
August 13, 2026
I paid for a Ultra HD wash and no pre…
I paid for a Ultra HD wash and no pre wash treatment was applied to my car either on the body or the wheels. Not sure I will use the Aldershot car wash again.
August 13, 2026
Great service as always.
August 13, 2026
Great car wash
August 13, 2026
Car wash broke with me in it. No apology.
Unfortunately the car wash broke while I was inside so I was stuck for a while.
The chain which pulls the wheels along seemed to have come off so I was just before the final stage of the car wash when I had to wait for it to be fixed.
Once I finally was able to exit no one came to apologise or acknowledge.
As I had been stuck before the final stage the water on the car had already dried before being buffed and I left with a watermarked car. Previously had great experiences here but this was disappointing.
August 15, 2026
Great service and an excellent wash
Great service and an excellent wash, car looks great
August 15, 2026
I liked the manual pre-wash cleaning
I liked the manual pre-wash cleaning; the overall result was ok but not more.Windows close to exterior mirro was still dirty and I miss paper to dry mirrors etc. After the wash like other providers offer them.
August 15, 2026
Always pleased with results and overall…
Always pleased with results and overall speed of the whole process.
August 16, 2026
Not very good at all
July 26, 2026
The hand wash was done well
The hand wash was done well. The attendant was very good.
August 15, 2026
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