Uploaded money. But the washing store didn’t accept it!!! Very unfriendly service
Location
Switch locationHainbachstr. 79, 76829 Landau, DE
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I paid 20€ for the premium program and the car was not completely clean. I think it should be perfect for the premium program and that price. The cleaning street itself is nice and it’s easy but that... See more
Great service and so handy booking a car wash
Company replied
My card didn’t got really clean
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Hainbachstr. 79, 76829, Landau, Germany
3.6
Average
25 reviews
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Lost money, store doesn’t accept the app
Uploaded money. But the washing store didn’t accept it!!! Very unfriendly service
April 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from IMO Car Wash - Landau
Benjiii,
We're sorry your card wasn't cleaned well. We'll review our processes to improve our service quality for you and other customers.
IMO Car Wash
Ok but too expensive and not perfect
I paid 20€ for the premium program and the car was not completely clean. I think it should be perfect for the premium program and that price.
The cleaning street itself is nice and it’s easy but that’s not enough.
February 28, 2026
Reply from IMO Car Wash - Landau
Hello,
Thank you very much for your positive feedback! 😊
We're glad that everything went well for you. See you next time – we look forward to seeing you! 🚗✨
Best regards,
Your IMO Car Wash Customer Service 🌟
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