On arrival at the site in Derry, the attendant was very helpful and friendly. Procedure was clearly explained. The only issue was the wash I had booked and paid for wasn't available due to a fault, so... See more
Company replied
Location
Switch location26A Buncrana Road, BT48 8AB Londonderry, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No time waiting to get into the car wash and being able to order which program I wanted done helped to speed up the process. A good choice of programs and prices helps.
Company replied
Paid for £12 package and it was the quickest drive thru car wash I ever experienced (2 min from start to finish) highly doubt I got what I paid for in that time.
Company replied
Great car wash. They are always running promotions so I buy them online and they store them in the App. I got an Ultra Clean today with £5 off now only £9.... that makes me happy. Friendly staff al... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
26A Buncrana Road, BT48 8AB, Londonderry, United Kingdom
4.5
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from IMO Car Wash - Londonderry
Hey,
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨
Reply from IMO Car Wash - Londonderry
Christopher Strunks,
We're glad you enjoyed your experience with our helpful attendant. Thank you for your positive feedback; we appreciate it!
IMO Car Wash
Excellent service
May 2, 2026
Reply from IMO Car Wash - Londonderry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Friendly staff and the car cleaned very…
Friendly staff and the car cleaned very well for a good price. Highly recommend.
April 29, 2026
Reply from IMO Car Wash - Londonderry
D McM,
We appreciate your recommendation and are happy to hear that you found our staff friendly and that your car was cleaned very well for a good price!
IMO Car Wash
Great Customer Care
The attendant was very good and helpful and made the car wash experience really good.
May 1, 2026
Reply from IMO Car Wash - Londonderry
Jim,
We appreciate you sharing your feedback! We're so glad to hear that the attendant was helpful and made your car wash experience a really good one.
IMO Car Wash
Reply from IMO Car Wash - Londonderry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - Londonderry
Colum Lynch ,
We appreciate your kind words! It's wonderful to know our team provided friendly, great service. We hope to see you again soon!
IMO Car Wash
Great car wash at a great price
April 24, 2026
Reply from IMO Car Wash - Londonderry
Laurence Doherty,
We're happy you found our car wash satisfactory and affordable. We appreciate your positive feedback and thank you!
IMO Car Wash
Reply from IMO Car Wash - Londonderry
Mrs English ,
We appreciate you sharing your experience. We're so glad to hear that our team is helpful and quick to get you through the car wash!
IMO Car Wash
Car wash
No time waiting to get into the car wash and being able to order which program I wanted done helped to speed up the process. A good choice of programs and prices helps.
March 31, 2026
Reply from IMO Car Wash - Londonderry
Micheal Doherty,
We're glad you found the service quick and appreciated the program choices. It's great to know that ordering your preferred program helped speed things up for you. Thanks for your feedback.
IMO Car Wash
Good experience
March 28, 2026
Reply from IMO Car Wash - Londonderry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - Londonderry
Eldred Julius,
We appreciate your kind words! We're so glad to hear you enjoyed our friendly service; it means a lot to us!
IMO Car Wash
Reply from IMO Car Wash - Londonderry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Very quick and efficient
Very quick and efficient. Friendly staff and able to pay via a link while waiting really good
March 6, 2026
Reply from IMO Car Wash - Londonderry
Aisling Mooney,
We appreciate you sharing your feedback! We're so happy to hear that you found our service quick and efficient and that our staff were friendly. It's great you liked the payment link!
IMO Car Wash
Reply from IMO Car Wash - Londonderry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Car wash
Ive been going here for several years and I always get top class service. Car is sparkling and staff always great
February 20, 2026
Reply from IMO Car Wash - Londonderry
AOIFE MURRAY,
We're happy to hear you consistently receive top-class service! It's great to know you appreciate our staff and sparkling results. Thank you for your positive feedback!
IMO Car Wash
Reply from IMO Car Wash - Londonderry
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Always a friendly welcome and good value wash.
Use this most weeks. Friendly owner, good prewash clean followed by a great automated clean.
January 30, 2026
Reply from IMO Car Wash - Londonderry
Sean Fegan,
We're happy you find our services helpful and appreciate the friendly atmosphere and effective cleaning process. Thank you for your positive feedback!
IMO Car Wash
Great car wash
Great car wash. Can prepay, or card or cash. Car looks great . Plenty of options for different washes.
February 9, 2026
Reply from IMO Car Wash - Londonderry
Catherine H,
We're happy you enjoyed the variety of payment and wash options, and that your car looked great! Thank you for your positive feedback.
IMO Car Wash
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.